i've been renting from Bailco properties in Mascoutah , Illinois , per month to year, and I cannot…read moresay enough good things about Linda Bailey and Ryan and Haas, when you need something done right here to help you, they don't hesitate and theyre great to talk to

Rented from 2013-2015. As far as minding their own business and leaving you alone, they're great…read more However, they will charge you to haul away their own appliances. For example, I moved in and they had a washer in their basement, when I moved out they charged me almost 300 to throw it out. As if it belonged to me. I bet if I were to have taken it with me they would have charged me for taking their appliance. I called and left messages and they would not answer or call me back. Shady business practice in my opinion. Don't expect to get any of your deposit back. Not happening.

Love the apartment complex and the atmosphere. really peaceful and the staff they have are amazingread more

We have lived at Villas at Crystal Lake since the end of February. It has been such a great…read moreexperience. Von in the leasing office is so extremely helpful and professional, which in my opinion has made the experience flawless and easy. Not every community you choose to live in, no matter how much you spend in monthly rent, is this way. Von is there to greet you with a smile on her face, is there to answer any and all questions, and is excellent at following up with residents. I cannot speak highly enough about how wonderful it has been to live here. And I highly recommend this property to anyone.

I was super excited about calling this place my new home. The vaulted ceilings are a nice touch,…read morebut they significantly raised my energy bill. The location is decent. You're close to main roads, but not on one, so traffic isn't an issue. Rent for two bed, two bath is $795. Given that Fairfield Place is in O'Fallon, anything below $800 that calls itself "luxury" living is okay by me. I'm not sure I would go as far as to say it's luxury, but it's definitely a step above other apartments I've called home. I wish the units came with a washer and dryer, but you can't have everything. They also offer a discounted security deposit for military members.

Good place to rent. I really liked our fireplace here and the vaulted ceilings. Great price and…read morethey do not price gouge you with fees like some other management places in this area....

Please do not rent with Kensington Square Apartments!! The group working in the leasing office are…read morethe definition of slum lords. My fiancé and I stayed here for 39 months, paid rent early every month despite the poor maintenance and care of the property, never caused any disturbances or trouble, and the way they have treated us after exiting their property has been sickening. They are charging us to paint the entire unit for paint damages that were in one bedroom that we did NOT cause. In November of 2022, the pipes to the unit above us burst and flooded our second bedroom at 2am. We called the emergency maintenance line and Florissant Fire Department due to the water pouring in through the vents and the ceiling creating holes for water to pour out of as well. The firefighters arrived and started knocking on the neighbors doors trying to see if someone's unit was overflowing in the sinks or tubs but none were. The ceiling looked as if it was about to cave in at any moment so they helped move all of our things out of the bedroom as fast as possible while still searching for the root cause of the growing leak. They eventually found it outside in the upstairs neighbors utility closet which they grabbed a ladder to climb up there and turn the water off. We were the only unit affected by this leak. We were displaced for 2 weeks while they did water extraction and after they had a company come in to "paint" the room which was literally a bad spray paint job. Now after moving out, they are charging us $850 to paint the ENTIRE unit (a small 2 bedroom 1 bath) due to the damages that were caused from their cheap PVC piping (the maintenance man I called that night stated that this has happened in multiple units before due to the cheap materials they choose to go with and he knew it as soon as I explained what was going on over the phone). I've called and pleaded with the office stating that we did not cause these damages and should not be held liable for these charges and they do not care. I told them I would talk to my lawyer regarding this and the response from Ebony that works in the office was "I might as well just pay them what they are asking because I will come out of more money trying to seek a lawyer." So they are basically strong-arming me into paying them. My lawyer had an email correspondence with the property manager Rhonda after sending them a letter on my behalf disputing these charges. Rhonda stated that she referred the letter to their attorney and they advised to not yield and to not refund any money due to them having photos that would show the damages I supposedly caused. It took them four days to send those photos and it was the bedroom that was water damaged and badly painted afterwards that was sent to him confirming that we were not in the wrong for the paint damages. I'm in the process of purchasing a home and I do not want my credit affected so I am forced to pay this so that a collection does not go on to my credit. We lived in one of their older units that had not been renovated so after we moved out that unit, it was going to be painted and maybe even renovated anyway after three plus years of tenancy but they are squeezing us for additional funds. It is not right what they are doing in that office so for anyone who is a current resident, please take a lot of pictures and videos upon your exit and make sure they have someone do a final walkthrough of the unit with you as you move out. It is stated in the lease that someone is supposed to walk the unit with you but that did not happen for us. It was not mentioned or offered when I went to drop the keys off. They just had me fill out an envelope with my name, address, and how many keys I was returning and that was it. We live in the building that shares a parking lot with the leasing office so it wouldn't have been an issue to walk over and do the walkthrough but no one advocated that we should go and take care of that. I have a relative that moved from here last year and they did the same thing to them as well and they did not know until they had a collection on their credit a few months later. If I was not about to purchase a home, I would pursue legal action to the fullest extent of the law but I cannot risk delaying my family's home to fight this. For prospects potentially looking at this complex, I understand that they have some of the more affordable units in North County at the moment but please, that affordable rent is not worth the trouble. Just read the reviews from others who have lived here or still live here and they tell the same story about how bad this place is and how poorly maintained it is.

This place is a dump!! They don't do repairs of any kind. This is just a management office here in…read moreFlorissant, the main office is in Brookly, New York. Abandon SUV'S & cars are parked here for months. Roaches move in & don't pay rent regardless of your cleaniness.

Lived here for a decade! Building is great and maintenance quick. Most of the staff is great. I…read moremoved out before I got to see the new pool but I hear it's great! The views are amazing and units quiet. Very energy efficient. I barely needed the AC or heat on except for extreme weather. Balconies are huge. I only moved to be closer to work. Street and highway traffic is pretty bad but it's sandwiched between a major downtown street and the highway so it's to be expected. I'd move back fast if it wasn't so far from my job!

Let me start by saying that Gentry's Landing does have some positives, but in my experience the…read morenegatives ultimately outweighed them. When I first moved in during the summer, many residents were friendly and seemed excited about building a sense of community, which initially made me hopeful that this would feel like home. However, as I began to socialize and spend more time around the building, I became increasingly concerned about the professionalism and conduct of certain individuals working behind the lobby desk. In my opinion, majority of their behavior came across as predatory and lacking appropriate self-control or social awareness, which made interactions uncomfortable. I also had concerns about the background and professionalism of some members of the maintenance and leasing staff. It often seemed as though individuals with questionable pasts were being placed in positions of responsibility within a building that markets itself as "luxury." While I believe people deserve second chances, I did not always feel confident in the competence or professionalism of the maintenance work being done inside residents' units. Another major issue was the cleanliness and general condition of the building's common areas. The hallways frequently had strong and unpleasant odors, including body odor, vomit, and marijuana, which created an uncomfortable living environment. Additionally, it often appeared that the leasing office was not particularly selective about who was allowed to live in the building. There were times when the environment and the individuals coming and going made both me and my friends feel unsafe. From my perspective, many concerns seemed to be overlooked or swept under the rug rather than properly addressed, which reflects broader issues with how the building is managed. Management leadership, particularly Julie, was especially disappointing. In my opinion, there was little effort to uphold higher standards when it came to staff professionalism, tenant oversight, or maintaining the building's overall cleanliness and appearance. Living at Gentry's Landing is ultimately a personal choice, but based on my experience, I would caution prospective residents to carefully consider whether the environment, management practices, and overall standards align with what they expect from a place to live.

My husband and I have lived at Gallery 720 since February 2018 and love living here. It is a very…read moresecure building in a quiet neighborhood and is walking distance to both of our jobs downtown. The supermarket is one block away which is very convenient. The management team has always been responsive to anything we need. We have a terrific view of the Arch and the city. Everything is included, you only pay for your cable / internet. All in all it's a great place to live.

Lived here for 18 mos. Great place to live due to the proximity, amenities, and most importantly,…read morethe staff. Candace is a true property manager ready to listen to your needs as they arise and constantly making improvements. Another male leasing agent was able to print out my resume on short notice for a job interview (that I got). As for security, Miss Lilly and Ms. Karen are lovely security desk agents who are very attentive and knows you by name. The finishes are well appointed in the studios. They were more modern with either wood or concrete flooring and white granite counter tops. In regards to noise, there are times you can hear neighbors (usually during holidays and bigger events) but nothing too crazy. However, you are signing something in the lease to allow for them to make construction noises as they continue to improve the building. Due to me getting a new job, I had to move to be a little bit closer to work, but don't worry, my new home is still with Brandonview LLC in the CWE! :) PROS: - proximity to grocers and nightlife - great staff - amenities (pool, deck, hot tub, and gym) - in unit laundry - free electricity CONS: - they charge for dust on fans so please be clean upon move-out - sometimes checks were taken out a bit later but if you give a money order all is well!

So the apartment manager has been stealing money from the owner/the people. I also still have a…read morehuge noise problem with neighbors upstairs that goes until 12 midnight (I have to wake up at 6am for work). I hate where I live. I don't recommend living here.

They never address the tenants who continually break their rules of smoking and playing loud music…read morein the wee hours in the morning. Hallways are dirty at a time. Gates are left opened and unattended at one point, two weekends in a row. At that time cars broken into with multiple thefts per Northwoods police dept. Complex is located in the trashiest city of Kinloch. Don't stay here it's not worth your time, sanity or money. I'm currently in the process of breaking my lease and getting out.

Love my Whispering Hills Apartment. Complex. Lots of green space, great recreation amenities. Has a…read morelaid back "everyday feels like a resort" vibe. Easy walk to stores and shops. 64+ places to dine within a short walk. Close to parks and walking trails and music etc. Oh yes. And the staff is great.Friendly community. Apartment design is well done. 15 minutes more or less depending on time of day, to almost any where in St Louis. Been here since June 2000. Come on by and check it out. Meet the neighbors!

I live in the Preston Run Apartment complex in TN. My review is only for this location…read more Our staff is very kind and attentive. I really like the front office. They are always professional and nice when I pick up my packages, and anytime I've had an issue (which I try to keep low), they've been quick to respond. I've even had to talk to the courtesy officer once, and they were very quick and efficient. This complex is nice and quiet, which is my favorite. Apartments in the past can feel small and loud. But the layout here keeps the buildings separated, and our building is pretty quiet and sticks to themselves. When it's not winter, the grounds are very pretty. I love how big the dog park is! Finally a place with a dog park bigger than a parking spot!! Maintenance is very cool and chill. Never had issues with them. They're professional when they walk inside the apartment. If I saw another apartment complex with my current staff, I would live there again. We've been here 2ish years now, and they are nice and decent enough to not hate life like at other apartment complexes. I wish pricing was a little better, but don't we all at this point?