My sister recently held her wedding here. The venue itself was beautiful, and despite last-minute weather changes, the event went smoothly thanks to the vendors and Tammy.
Unfortunately, the bartender employed by the venue left a very negative impression. Multiple guests found him rude, and he placed a tip jar at the bar without consulting my sister despite her already pre paying a VERY generous gratuity so her guests wouldn't have to. Several guests assumed the money was going to the newlyweds rather than the bartender.
He also stated that one of the guests "forced" him to take a $200 tip... we have not tracked down this mysteriously generous person.
As maid of honor, I also had an unpleasant interaction when I asked for a glass of champagne before my toast. I was met with eye-rolling and dismissive behavior before he finally went to the back to get me the correct glass.
He also felt the need to deny a few guests a drink even though they were clearly not over served nor were they exerting unruly behavior. Whereas the outside bartender had no problem serving them after he tried to cut them down off.
The most disappointing part has been the venue's response afterward. My sister has tried to address these concerns, but communication and follow-up have been lack luster, and evidently no disciplinary action has or will be taken.
The venue is beautiful, and Tammy was wonderful, but the bartender's conduct and the handling of the complaint afterward left a sour impression on an otherwise special day. read more