I had an excellent experience at the Los Angeles Marriott Burbank Airport Hotel and Convention…read moreCenter. Juan Hernandez was extremely helpful, and Hannah and Maria provided exceptional service. What impressed me most was the consistency. From security to the coffee area, everyone was professional, welcoming, and clearly committed to taking care of guests. I even observed Hannah and Maria working together, and their teamwork reflected the strong customer-service culture throughout the property. People are often quick to complain but slow to recognize great service. Juan, Hannah, and Maria deserve to be acknowledged for representing Marriott so well.

Another review LATE! Better late than never I'd say!…read more OK- 1. directly across the entrance to the Burbank Airport. 2. easy access to the freeways (5 and 134) 3. clean, comfortable 4. coffee shop inside (Starbucks coffee served) 5. patio bar too This location is your typical traveler type; no frills, just go there, do your business and leave. Yup; I'd stay again but one thing I found unusual was the front desk man was not friendly; unlike your typical Marriott staffing

I stopped by this hotel briefly to pick someone up and was immediately met with multiple signs in…read morethe parking lot saying you have to pay to park--so I did. Wanting to be sure, I went into the lobby and asked the front desk, and the man there confirmed that yes, I needed to pay, even though I was only staying a few minutes. After grabbing a coffee, I casually asked another employee if parking was validated, and she told me I shouldn't have paid at all--that the charge is only meant for overnight parking. There is absolutely nothing on the signage that makes this clear. To make matters worse, the guy at the front desk had a clear "I don't want to be here" attitude and was not helpful at all. Between the misleading signs and conflicting information from staff, the whole experience felt frustrating and unprofessional. I'll be disputing the charge with my credit card company. Be careful--this place gives off serious bait-and-switch vibes.

Cambria is a new hotel for about a year now this hotel has all new vibes, modern and clean with a…read morestraight lines. Lobby is fresh with snacks and beverage to go if you have the munchies or late night craves, It was are first time here and do t forget the pay for the over nite ! parking! Yes there a QR code to take your $$ We were here for wedding and it was easy to and from 10 minutes here or there All our family was here so it was nice see us all going back to our homes

The place is clean, recently remodeled, and the gated parking lot is a nice feature. Feeling safe…read moreand getting free parking in LA is practically a luxury these days, so I'll give them credit for that. Now, the customer service... or whatever they consider customer service. Checking in was quite the experience--the front desk staff looked absolutely thrilled to be there (or not). The attitude was so cold and unwelcoming that I honestly wondered if I had interrupted something important just by showing up to check in. In hospitality, you'd expect at least a hint of friendliness, but apparently that's optional here. Housekeeping didn't help the situation either. Their shift supposedly starts at 8am, so when I called at 8:30 for towels, I expected at least an answer. No such luck. I left a message, and by 9:30 that night, still nothing. We had to walk down to the front desk ourselves like it was some kind of scavenger hunt for basic necessities. The location next to the freeway adds a nice constant soundtrack of traffic. If you're into white noise at full volume, this might actually be a perk. Otherwise, earplugs are a must. The bedding was another letdown. No real blanket--just a thin polyester layer pretending to be one--and the sheets were rough enough to make me wonder what they were made of. And of course, the mysterious "included breakfast" I thought I read about? Turns out that doesn't exist. Whether I was misinformed or they quietly removed it, who knows. Overall, the stay felt pretty mediocre, and for the price, there are definitely better options--ones where towels arrive before bedtime and staff don't act like greeting guests is a burden.

I'm giving this 5 stars for Alfredo. He checked me in so quickly and efficiently. My room was…read moreactually very nice and modern and nice updated floors. I also had secured parking

My husband and I have stayed here several times. The $300/week price is unbeatable. The entire…read morestaff is friendly, helpful, knowledgeable and professional. The "+s" are: clean room, refrigerator/freezer (in room), wifi, cable (a little bit too limited), bathtub/shower (not just a shower), common kitchen (saves $ $ on non-take out meals), on-site 24 hour laundry room, gated parking lot, 24 hour security and my favorite ... A P O O L (even though it is currently closed for the winter). We will be back. The only negative thing is, after each 28 day stay ...the leaving for 5 days before returning is a pain. Especially now that LA is on COV-19 lockdown.

So here's an honest review,…read more pros: it was a very cheap hotel and for someone like me who had to get smtg very last minute with not a lot in the bank, it was perfect, I was staying there to go to a convention down the street and it was only 10 min which was great, website says no private parking (from what I remember) but there is an area to park in the back, it's gated and you have to press a button to get in or out which me and my friend were very happy about, the fridge was pretty nice, not a mini fridge, it had two different doors for reg fridge and a freezer, lots of drawers and cabinet space, tv worked well, bed was comfortable and pillows were comfortable and the locks on the doors were electric so you need a card to get in. Cons: there were stains all over our sheets, nothing crazy but more like stuff you can't really get out (coffee, wine, etc) but one of these sheets had someone's name written on it with a pen?? To us, it looked like they just didn't change that sheet, pillows had stuff on it too, we ended up going to get pillow cases to cover them, I personally didn't see bed bugs but we did have an encounter with two roaches, one dead and one alive, they are the size of horse fly, one of the drawers had nerds clusters in it and it looked like some of the nerds were on the floor too, there was a medical cabinet that had an old bag in there with god knows what, someone got a arrested the first night we stayed there, lots of yelling and threats (also would like to add this was not in their control and the front desk did call the cops), when I was checking in, the man asked if I wanted to see the room I said yes and when leaving he asked if I was staying alone and as a younger fem presenting person, this made me very uncomfortable for a older man to ask me this, I thought it was inappropriate and made me feel unsafe before I even got the key to the room, very thin walls, we were right next to the kitchen and could hear everything, I didn't want to take a pic for their privacy but also in the kitchen there were these couches and there looked to be a homeless person sleeping on one, there is absolutely no security on the grounds aside from the cameras and the gate and for this hotel being in a "rough" neighborhood, I feel like it's needed to insure the safety of their guests and also I don't know if this is just a hotel or not, it almost seemed like it was part hotel and part apartment complex, not really a bad thing but just thought it was strange Over all, would I stay here again, most likely not. The cons outweigh the pros too much I don't think I will ever come back unless needed too, there were other hotels with similar rates nearby that I'd rather not come back to this one.

Mmm. Service, food and the ambiance are fir certain a merit we'll earn. We loved celebrating…read moregrandma bday here. Our folks loved it and have plans to come back for their anniversary. A must try- if your budget allows it - so worth it!!

Great little lodge in Burbank. Stopped in with a friend who is a member for a few drinks…read more The bartender was extremely nice and personable. The other members were very friendly. They came up and introduced themselves and we all got to talking. We felt at home. We checked out the rv overnight spots and were pleased to see they offered 50 amp hookups. Clean building, bathrooms and bar area. They even offered a free bottle of hand sanitizer at the door. Only bummer was they didn't have any lodge pins available (my friend collects them from around the country) . Maybe next time? :)

Courteous and customer focused front desk! NO deposit charged at check in as well! Amenities here…read moreinclude: swimming pool, vending machine, complimentary hot breakfast, complimentary WiFi and ice machine on every floor! Inside the room you get all the standard amenities including: flat screen TV, work desk with office chair, sofa chair with tray side table, full length mirror, microwave, refrigerator, coffee maker, ironing amenities, closet, hair dryer and complimentary toiletries! Only complaints are: NO fitness center! NO guest laundry!

****TRAVELER BEWARE ***UPDATE*** TRAVELER BEWARE****…read more After speaking with AAA to get a refund, the hotel lied to AAA and claimed they checked our room and found no roaches. I am so glad I took pictures of the roaches in our room. The hotel tried to keep $233 dollars of the $466 dollars because they claimed we stayed in the room and that we didnt report the issue with them! All lies! When the roaches were discovered we left the room within 20 minutes of getting there and reported to the front desk where the guy seem to not care. I found out WHY he didnt care. Other reviews on tripadvisor and google reviews reported the same thing ROACHES IN THE ROOMS. He was used to such reports! Then LIED about it! I had to contact my bank because AAA would not help! It seem like the AAA rep WHO I WILL ALSO BE REPORTING, agreed with the guy because they were both INDIAN! I filled a fraudulent claim with my bank and provided pictures to back up my claims to get my money back! THIS PLACE IS A DIRTY! SCUMY! HOTEL! DO NOT STAY HERE! Be sure to monitor your debit cards if you do stay here because they seem to like to make additional charges on your card AFTER you have checked out! DO NOT STAY HERE!! BAD BUSINESS PRACTICES AND THEY HAVE ROACHES!

This is not a four-star hotel. But has earned four stars because it is an inexpensive, decent place…read morewhen you just need a good night's rest (firm beds, crappy pillows); a warm (not hot and low-pressure) shower; and a quick, no-frills breakfast (coffee, juice, pastries, refrigerated breakfast sandwiches, cereal, etc.). The room was clean. Though the bathroom was a bit outdated. The hotel offers cleaning after 3 days, but I asked that we get fresh towels and that the garbage be taken out each day. And they obliged. (We stayed 5 nights.) Pluses: Decent size fridge and microwave in the room, free covered parking for guests, and an outdoor pool (I got some swim laps in one evening) and hot tub.

Great location with easy off/on freeway access, nearby shopping and sit down restaurants and a…read morequick serve Jack in the Box right there in the parking lot! Place is clean and cozy when you're looking for just solace to shower and sleep at an affordable price. There's only one way to the upper floors and that's via the elevator in the lobby.

Very run down motel, seems very unsafe, it's dirty and very expensive for what you are getting…read more This place needs to remodel and keep up with the times or simply shut down and allow a new business to take up the space . Honestly this is 2022 and they are still running this place as if it was the 70's

This is a great throwback to a bygone era. The whole theme is the horse. There is even a horse on…read morethe roof. But everything here is crumbling and ancient and unwanted. What a methaphor.

Came out from Vegas. Booked on booking.com. simple ez booking and check in. Rooms we very clean…read more Staff was friendly. Night manager was cool. We have a emotional support animal and she was accepted as a guest as well. Would definitely stay and recommend the property to stay in. Thank you for a wonderful stay.

Checking into this motel is so sketchy and questionable. It's a glass window with a small opening…read more-- like in an after-hours gas station. It isn't indoors -- you'll stand outside while the clerk checks you in. It was raining and wet when we arrived, and I stood under the rain during the check in process. The parking situation is so tight and there is only one way to get in and one way to get out -- and it's the same (sole) driveway. There is no roof or eaves when entering the room from the outside. Since it was raining, we entered the room directly from the parking lot with wet shoes. The room looked clean, spacious, and in order. Reviews from other websites mention that the rooms were clean --- and more importantly, no roaches. The room comes with two smallish thin towels that are in between the sizes of a bath towel and a hand towel. No hand towel to wipe your hands on after washing, no tissues. The hand soap by the sink will not lather up. There was one sachet of shampoo, which I did not bother using because it was the same brand as the non-lathering soap. The bed looked okay, even visually nice looking -- but the horror began when I realized that the sheets were not clean. There were only two small and very thin pillows -- my side had a strand of hair on it. There was only a thin sheet to use as a blanket, but because it was cold that first night, we used the bed spread as a comforter. During the first night, I could smell the dirtiness of the bed. Even though the bed spread visually looked clean, it's obvious that these are not washed after other guests have used the room. The following day, I woke up with an infection on my chin caused by a staph infection on a blemish, which slowly progressed over the next few days. My husband got a staph infection in his nose. We got STAPH INFECTIONs from staying at this motel!!! Rule of thumb: if it's labeled a 'motel' and rated 7 or less, you're signing up for regret.