I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

This is the second time I've engaged Innovation Shades - their work is always great and…read moreinstallation is a quick process.

If only I could go back in time and NOT use this company. I paid A LOT of money for late delivery…read more(really, months late); absolutely no updates (I had to call them more than once); and rude treatment. I used IM because they had installed other window treatments in a residence I purchased. In retrospect, I should have used the Shade Store where I have had a good experience in the past. Ultimately, the window treatments were fine, but the process was quite unpleasant. Feedback to Shivani: If selling shades is beneath you, perhaps you are in the wrong business. When you weren't MIA, you were uncommunicative, curt, and unconcerned.

I wish there was an option to give Interior Motif a 0 / 5. I wouldn't recommend this company, if…read moreit was the only option available. I would have preferred to live in my home without shades than pay the amount of money I did, to be treated poorly and have a horrendous experience from the moment I gave the initial deposit. Prior to giving the deposit, I received frequent emails and updates from our salesperson, but from the moment I gave them the 50% Deposit, it was essentially radio silence. This was one of the worst customer experiences I have encountered; from showing up with missing and mismeasured shades, shades that did not work, incorrect lead times by over a month, and most importantly a lack-of / non-existent communication. When I spoke with the manager it was made to seem like the situation wasn't that big of a deal and Interior Motif did nothing to better the situation. As someone who works in a sales / customer service role, I'm not quite sure how this place stays in business. I would highly recommend staying away, unless you want a six-month headache. The only time you will hear from them, is when it is time to collect payment.

We had a few problems with our shades at first, and The Shade Store Hoboken was quick to fix them…read more José was great, he installed all the shades and fixed every issue we had.

Please be aware of their service policies before you purchase. I purchased in Jersey Ciy NJ. The…read moreproduct was installed defective and lasted approximately two months before the defect caused the blinds to become unusable. The company refuses to service the product on a Saturday. This limitation is not explained when you purchase. Many if not most residents in the areas of Jersey City likely to purchase custom products from this company work 6 days a week in Manhattan. Had the service limitations been explained to me prior to the sale, I would not have bought from them. Beware before you buy. Still without working bedroom window treatment months later after numerous contacts with the company.

Excellent to do business with. They were flexible with scheduling an appointment for a…read moreconsultation. We were presented with many options for shades and different ways we can go about it. We have AC units in large windows, so a little creativity was needed. Marat was helpful in explaining what we could do and offering suggestions. The turnaround time on the shades and installation was lightning fast as well. I think the whole process from consultation to installation took two weeks, if not less. The shades look great and we are happy. A+++++ business. You will be satisfied.

Marat and team are The Best! I got 3 quotes. Marat was the…read morebest price, and had the quickest turn-around time - less than 3 weeks. Marat knows his business, gave me great advice, and I am thrilled with results.

Super from start to finish. They are professionals and courteous, on time and on budget. Family run…read moreand operated so they care

THE BEST EVER! Joe and Kevin are truly the best in the…read morebusiness. I reached out to about a dozen other curtain installation services--most either said the job was too small, required that I purchase curtains from them, or simply never responded. Shades West was completely different. They replied immediately and got the job done perfectly. Kevin went above and beyond, taking the time to explain everything--from how to replace and change curtains, to mounting and installation tips. I had forgotten to order clips, and they were kind enough to provide their own without hesitation. Both Joe and Kevin were not only professional, but also friendly and genuinely helpful. No issues, no stress, just excellent service from start to finish. I can confidently say they are THE BEST THERE IS! Thank you, Shades West!

I am so late in posting this review but better late than never…read more I replaced my old eyesore blinds with vertical cellular shades, based on Peter's recommendations, and I am so happy with the results. I opted for white in both the living and bedroom areas. I love how the bedroom has the blackout feature and how both retract so close to the edges. Also thought it was a great value too. He gave me some really great options for sliding doors as I really didn't want vertical slat blinds again. I know Peter and Budget Blinds have replaced a lot of my neighbors' window treatments too so he came with a lot of great reviews and recommendations by word of mouth. I was also told that Budget Blinds will replace my blinds as a one time courtesy should there be any materials damages, I.e., flood damage, fire, etc. I would need to cover the cost of labor but the actual blinds would be replaced gratis. I would pay the additional labor, which is more than reasonable. Highly recommend.

Peter was great. The whole process was very fast and efficient and the shades I got block out all…read morelight

We recently had new flooring put down in our son's room and are very pleased with the results…read more Going to their store on Central Avenue in Jersey City was very convenient. We worked with Doug to go through all of the various choices before deciding on the luxury vinyl option. Samples from the manufacturer were sent to our house so we could narrow everything down before making our final decision. Then we had the floor measured, an estimate given, and the installation team there to finish the job, all within one week. This is a great local business for all of your flooring needs!

I love my new blinds! Couldn't recommend Hauptman enough. Doug was knowledgeable, and made the…read moreentire process easy from start to finish. The quality of the blinds speaks for itself, and we couldn't be happier with the final result. If you're looking for great service and a quality product, I highly recommend Hauptman.