I had the pleasure of getting Dr. Dave Nichols. I have a 15 year-old senior pug and he was so kind…read moreand patient with him. He also reassured me of things that my last vet said it was wrong with him and it turns out that he in fact does not have these things wrong. I was able to stop two out of four medications I was giving my dog. I swear it gave my pug energy getting off the two unnecessary medications. Definitely take your loved animals here.!

This place was far from my home. Rush hour traffic didn't help the drive at all. We are new to…read moreSaint Louis and this was the first visit to the vet to get our dog (LC) her allergy medications. I was wondering if we might have to find someone closer to my house on the way there. They changed my mind. This entire group of folks were the nicest people that we have met in the last 45 days here. The place was absolutely clean and welcoming. The care was spot on and we were more than pleased. I would walk in rush hour traffic to do business with Town and Country. If you love your pets as much as I love mine you need to visit these wonderful people !

It's taken me a long time to draft this review because I want it to be as powerful as my feelings…read moreare for this veterinary clinic. My chocolate lab laid down for his last nap six weeks ago. Creve Coeur Animal Hospital was with us for his entire life. He struggled with so many different allergies. We were there for monthly injections, prescription food, and medicated shampoo. I joined another veterinary clinic in an effort to get a better price for a dental cleaning. On my baby's last day of life, I called both veterinarian clinics and described his symptoms. The other veterinarian clinic offered for me to drop him off and leave him there while they tried to figure out what was wrong with him. If I had gone that route, I would've missed my last day with my dog. Creve Coeur Animal Hospital took his symptoms seriously and got us right in. They were sympathetic, informative and unbelievably patient. They walked us through the most difficult decision with grace. Since our last visit we have received paw prints and a certificate acknowledging a donation made in my good boys honor at the university of Missouri school of veterinary medicine. Creve Coeur Animal Hospital isn't just my vet. They were friends and family for my sweet Hobbes. You helped me give Hobbes 9.5 years of comfort and health. Thank you Creve Coeur animal hospital for all the years of love and care. It'll be a while before I'm ready to open my heart again but I have no doubt that my first new puppy visit will be with you.

I recently moved to the area and needed a vet that could help me solve my dogs skin issues. I found…read morethem on the internet. The staff is kind and professional. The vets were attentive to my needs and my dogs. I will bring my dog back here in the future for routine and special issues.

Now I am a an individual that is skeptical. But in conversation a friend told me about this place…read more I have a 160 pound dog who recognizes fear and will punk you. Dr Kim well I can't say enough - was professional, showed no fear, answered all my questions; not to mention her assessment was on point. Can I just say I aian't going back where I used to go PERIOD - not even if their services were free and we all know that they aren't. This has gotta be the best keep secret in north county.

When I took my cat here a few weeks ago I was really nervous. I loved how the Dr. Took care of him…read moreand let me in the room with him. She literally called me TODAY on a Saturday!!! Just to check up on him. Never in my life have I felt so confident in a vet. If I could give her more stars I would. Do not go anywhere else!!!!!

Dr. Nelson at the WILDWOOD location. AMAZING. My baby Waffles, had a seizure. We called at least 10…read more+ vets on a Sunday- she was the only one willing to see us. Waffles has a fracture in his lower spine - originally when we took him in, back hine legs were immobile. Today we came to see him. WOW! The treatments and work they did just in 1 over night stay, he was already in such better shape! The staff was SO KIND even at 10:30 at night, after dealing with patients all day and they still had compassion after such a long day. So so kind and we are so grateful for Dr. Nelson! Absolutely one of the best vets we have ever been too!

Me and my partner brought our cat in on 08/26 because we believed he was sick. They took ONE X-Ray…read more(no ultrasound at all...) and told us that they found a blockage and that he needed surgery ASAP. They were extremely insistent that we could not wait and that it was to be done immediately, they gave us a quote that was extremely outrageous originally about 5000 it did come down in price but that was just for the surgery and possibly an overnight, i have never been somewhere so unreasonably expensive. The price mainly came down imo because they could not increase my CareCredit limit. We looked at the scan ourselves and saw nothing. The part that they said was his "blockage" was his liver. We were pretty upset because we weren't even given anytime to TRY and find another clinic. We felt so pressured and overwhelmed by the doctor. We let them know we wanted to talk more in depth about everything when we would come to pick him up. They put us in a room and left us for an hour before we saw anyone. The vet tech that came in tried to collect payment but i was adamant from when i came in that i would not be paying until i saw my cat and spoke to the doctor. The vet tech was extremely rude and unprofessional. She also did not seem to know what she was talking about either, which really alarmed me because she told me that he was fine and the doctor had put in staples. We finally got to speak to the doctor. They said the incision was minor, that the tech was wrong, that he was stitched, and that they found nothing. The incision was 6 inches long and covered about 75% of his tummy. We said we would not be paying today and that they can just bill us because it was completely ridiculous that we were told he needed this surgery that there was something in there and then to be told he was cut open for no reason? They said due to policy they cannot bill us and when we asked what the alternative was, they said they would take us to court. Which utterly ridiculous they take a deposit of 50%, but they said it from being burned many times but that's likely due to how they conduct business. If you're taking a deposit, why can't you bill us? When they discharged him, they only gave anti-nausea medication and no anti-biotics, which was unusual. Due to the stress from this whole surgery our cat went into cardiac arrest 4 days later. His lungs filled with fluid. He died. We took him elsewhere obviously, and they did everything they could to save him and gave him such great care in his final moments, care he should have received when we brought him here to this place. Their unnecessary surgery killed my cat. And the cherry on top? They never gave us his collar back. This place is greedy. They price gouge their clients and use your distress against you. It is extremely obvious that they do not actually care about the animals.

The only thing this place is worried about is your money. There is no compassion and no concern for…read moreyour animals health. I paid $1500 for my dog to have an ear hematoma surgery, it was a complete failure, but when I reached out for help, I got absolutely no response. my dog is terrified of everyone there, he lost an eye there because they insisted on doing a dye test when all I needed was the eye drops for his ulcer, but they had to try to get the money, his ulcer burst and I I had to go to VSS for a removal of his eye. Never even got so much as a sorry. I never should have brought him back and I will never go again. I highly recommend choosing a different option for your vet care.

I wish my personal doctor was as good and caring as Dr Hormuth and the rest of the staff at…read moreKirkwood Animal Hospital. We have taken a total of three dogs there and experienced their skills and professionalism at all stages of our fur babies lives. We went through the long difficult treatment of Rocky Mountain spotted fever with our second labrador at KAH. That treatment requires frequent vet visits, yet our girl was always excited to be there and never afraid. She even allowed Dr. Hormuth to remove fluid from her joints WITHOUT ANESTHESIA! If that's not a superpower, I don't know what is.

My dog is paralyzed now! This place doesn't care about animals. Do not take your pet here. I…read morebrought my dog to them because he had an infection they did nothing to help him and now his back legs are paralyzed. This place should be shut down. I believe there is a special place in hell waiting for people who hurt animals.

I couldn't love this veterinary office more than I do. They are truly so compassionate and are very…read moreunderstanding. They are so amazing with our geriatric fur babies and truly listen to pet owners. I can't thank them enough for being such a great and trustworthy office for our pets. Highly recommend!

This place is amazing, friendly area, staff, and does whatever it takes to help our babies.read more

After my cat's last rabies shot he appeared to have a reaction and I have been reluctant to let my…read morecat have further rabies shots. Around the same time my cat was diagnosed with severe kidney disease, which is common in older male cats and they often don't show symptoms until it nearly kills them. Therefore the cause of his extreme lethargy may have been due to kidney disease and not the rabies shot. Fast forward 18 months. The previous vet clinic had closed and my cat's records were transferred to VCA Bal-Coeur, I might have to board my cat and I either needed a statement that my cat could not medically have a rabies shot or else he had to have a rabies shot. i took my cat to VCA Bal-Coeur for a wellness exam, shots and a nail trim. The doctor and the vet tech were both very nice, and my cat was calm when they did his weight and external exam. By law they had to give him a rabies shot but they also gave him antihistamine and antinausea meds before the rabies shot just in case. I brought them my cat's fecal sample for analysis, And they were also to do a blood draw for analysis and clip his nails. They then took the cat and his carrier to another room for the remainder of the exam. When they brought him back 30 minutes later, they said that they were unable to draw blood or clip his nails and I would have to bring him back for another visit and premedicate him with gabapentin. It was clear my cat was very anxious or frightened. Many people have remarked on how unusually laid back my cat is. I have always been in the room with him during the entire wellness exam. As long as he's getting treats and he can put his head against me, he's always accepted a lot of probing, shots and nail clipping. So my question to them was what happened when I wasn't there and I really didn't get a good answer except that they said they could tell when he was "done"and they didn't want to further traumatize him. If he was traumatized by 3 shots, I'm not taking my cat there again to be traumatized by a blood draw, a distemper shot and nail trim. Also VCA charges a lot for traumatizing a cat - they gave me an estimate of 762,90 - 953.63 for everything they were supposed to have done. The charge for what they actually did - the wellness exam, fecal analysis and rabies shot was $358.70.

Sadly, my experience at VSS was filled with tears and heartbreak but the staff and their vets are…read morethe best, most compassionate people I have ever dealt with. Our 12-year-old corgi, Miss Marley, all of a sudden started nonstop vomiting and would not eat. We took her to her normal vet, they ran some blood tests, x-rays, and got some fluids in her but she did not improve. That was when we were recommended to come here. She stayed the night, got more fluids and other meds and they did more imaging. They couldn't quite figure out what was truly wrong with her without aspirating her liver but we said no since the vet was worried about her not clotting. He suspected she had lymphoma but could not confirm. We proceeded with the best course of action he recommended but sadly, she did not improve. She stayed at VSS for 2 nights and 3 days and we visited her every day. Sadly, on the last day she did not seem herself and still would not eat and we had to make the difficult decision to let her go. It was so heartbreaking but the staff allowed us as much time as we wanted to say goodbye and to be with her one last time. They took care of everything while we were in the privacy of one of the rooms so we only had to leave the building after. I am very grateful to the 2 vets (Doctors Sutton and Sherman) and the many wonderful staff who took great care of our girl and were so respectful to us during her end of life stage. It was so sudden and I still struggle while I write this review. If you need a specialist for your fur babies, one with caring professionals, this place is one of the best.

My dog had a mass in her stomach. I took her to her primary care vet and he gave us an emergency…read morereferral to VSS. I called to make an appointment, left a voicemail and filled out an online account. No response. I told my vet I hadn't gotten a response, so they called and said it was an emergency referral. We were then put on a waitlist. A few weeks later, they had an opening, which we eagerly booked. We went, and they concurred with my vet's insight to run more tests, but stated they didn't have time that day to do the tests and told us to come back a few days later. They emphasized that we needed to come in early in the morning so they would have time to actually run tests on her. We booked the first appointment opening they had for us and came on time. My dog's mass ruptured the very next day, a few days before her second appointment with VSS, weeks after we received the emergency referral from her primary care vet. She passed away before we could even get the tests done. This was an emergency referral and we were pushed around and dismissed. This was not treated like an emergency by VSS. We left a voicemail telling VSS what happened so we wouldn't be charged for missing an appointment (sent to voicemail again) and they didn't even have the decency to call us back. I am obviously heartbroken about the loss of my girl, but to see the lack of care, urgency, and empathy by this facility was so disheartening. She died back in March, and I was hesitant to say anything, but I think others should know our experience here. I will never trust my animals here in the future

The support staff is a "mean girls" club and after being treated poorly over an extended period, I…read moresay enough and I'm going elsewhere. Highlights included the practice manager speaking to me harshly about my pet's obesity, despite rescuing an animal who was already obese and which we already had a weight reduction plan in place, a vet tech coming out to "assist" and then not even helping me with the door, and just grouchy behavior every single time by receptionist Janet.

The shelter I volunteer for uses this veterinarian. I have visited numerous times with foster cats…read moreto get checkups, alters, etc. The staff is always super kind and quick with service. They treat the kittens with such great care and compassion. They are easy to get in touch with. I also really like their waiting room policy of having folks wait in the car instead of putting a bunch of scared animals together in a waiting room. The office is clean and comfortable to be in. If it were just a bit closer to my home, I would easily bring my own pets to this vet.

You will never convince me that there is a better veterinarian or for that matter a better person…read morethan Dr. Chip. She consistently goes above and beyond in her care for animals. The care she has shown to my dogs to me & my friends' pets never ceases to amaze me. My dogs are both healthy & happy due in large part to the care & support that they receive from Dr. Chip. In fact, everyone that works in this office is wonderful from both doctors to all of the staff. You can tell they truly care and it's such a comfort, especially when you're dealing with something that's difficult. Hats off & my utmost respect for this practice & everyone who works there!! Thank you, thank you, thank you!! You are sooo appreciated!!

Dr Chip is the Best Vet ever!! The staff is so kind and caring - so much love in this office.read more