Everything that could go wrong GOES RIGHT! These people are the best. Usually my daughter and…read moregrandkids take our 90 pound lab to the doc get checked out for us. She is petrified of vets but somehow between being with the kids and the doctor and staff They are very good with her. They also take care of other pets, Not just dogs and cats

Amazing service all around. I could not ask for a better vet to go to in West County. Always ask…read morequestions the staff is well trained to answer.

We have been taking our pets here for two decades. Dr. Kroft has unfortunately retired, but Dr…read more Whitehead has stepped up and does a wonderful job.

Had a bit of an emergency when Our girl Betti stepped on a roofing nail! Our regular vet was not…read moreanswering the phone and we couldn't get anyone else to see her after 4 phone calls to local vets, except Ellisville Veterinary Hospital! They took her immediately and were so kind and patched her all up! Shes a little drowsy but resting by the fire. We will be switching vets asap!

UNBELIEVEABLE!!! We…read morehave been loyal to this place for some time now and when we bring our elderly dog in for blood work we leave with a limp, lifeless dog. They decided to take blood through the carotid artery which put him into a major seizure. We heard wrestling and screaming from the back. They come out with no sympathy for the mistake they made and handed us an almost lifeless dog and then proceeded to guilt trip us by saying "I doubt he will make it but you will feel guilty if you don't at least try to take him to the hospital" We get to the hospital and the doctor there said that "THEY MADE A HUGE MISTAKE!! They should NEVER of taken blood through the carotid at this dogs age. I BLAME WESTGATE FOR THE EARLY EXPIRATION OF MY DOG! NEVER STEP FOOT IN THIS LOCATION OR THEIR SISTER LOCATION BY 24 HOUR FITNESS ON CLAYTON AND BAXTER!!! After all of this happens we try to call and get some answers from the owner of the clinic to see why they decided to stick a large needle in my elderly dogs neck. We were not permitted to talk with the doctor, instead we were halted by the extremely rude receptionist who insisted on saying they have nothing more to say and when she could tell the sadness and anger in our voice she made it all about herself saying she felt threatened. I mean get some customer service. The owner of this place is a complete moron if he is allowing someone like that to run his place. I am speaking about the older, much less attractive receptionist at the Ballwin location (Not Jessie-she was always super nice) How unfortunate, but I guess its life.... Please take this into your decision on which vet to go to....DO NOT make the same mistake we did.

I've taken both of my dogs to Westgate for several years now and have always been pleased with…read moretheir service. We used to see Dr. Early, but now we see Dr. Howard and both are very good at what they do. Everyone is friendly and the service is excellent too. They're not pushy and don't every force extra tests on you, plus they're reasonable compared to other vets. Westgate offers a clean, friendly, and simple environment. It's no frills, which makes it even better! I'd highly recommend Westgate for all of your pet's medical needs.

There is not another place on earth we feel comfortable leaving our dog and cat when needed. And…read morenot another place we feel as confident as we do that we are getting the best care in St. Louis. Everyone here LOVES animals and it shows. Not one complaint and or suggestion to get better. 10000 stars to every person here from the front desk to the fantastic doctors.

Lost confidence. I feel this practice places revenue over pet health. Since we've been with CHV my…read morevet bills have soared. My wife and I have enjoyed 10 dogs over the last 55 years and used vets in 4 different states. But this is the first time we've felt compelled to change vets due to a lack of confidence. We had 4 pets with them (only 2 now) and most times when we've brought our pets in for simple issues like ear infections or allergies, it takes multiple visits and/or processes to resolve their problems and some occasions never resolving the problem. I completely understand that some issues actually do take some follow up action and I've never balked at paying whatever it takes to keeps my pets healthy. But this practice never seems to be able to fix a problem on the first visit and after so many times it gets to feeling as though it's deliberate. Beware of this practice!

I had the pleasure of getting Dr. Dave Nichols. I have a 15 year-old senior pug and he was so kind…read moreand patient with him. He also reassured me of things that my last vet said it was wrong with him and it turns out that he in fact does not have these things wrong. I was able to stop two out of four medications I was giving my dog. I swear it gave my pug energy getting off the two unnecessary medications. Definitely take your loved animals here.!

This place was far from my home. Rush hour traffic didn't help the drive at all. We are new to…read moreSaint Louis and this was the first visit to the vet to get our dog (LC) her allergy medications. I was wondering if we might have to find someone closer to my house on the way there. They changed my mind. This entire group of folks were the nicest people that we have met in the last 45 days here. The place was absolutely clean and welcoming. The care was spot on and we were more than pleased. I would walk in rush hour traffic to do business with Town and Country. If you love your pets as much as I love mine you need to visit these wonderful people !

Dr. Fowler is the best vet I have ever taken my girls to. She is gentle, kind, and incredibly…read moreknowledgeable. As someone who has severe anxiety, it is such a relief to know Dr. Fowler is nonjudgmental and always answers all of my questions/concerns. She truly cares about my girls' best interest and wellbeing. It's a world of difference coming to a small local-owned business where the entire staff knows us and is so friendly and personable. I can always get a last minute appointment if needed and the staff is very responsive to my emails and calls!

Rating: I cannot speak highly enough of the exceptional…read morecare provided by Kehrs Mill Veterinary Care! Dr. Fowler is not only knowledgeable and experienced but also incredibly compassionate. She is a true expert in her field. The facility itself is gorgeous, and impeccably clean! From the waiting area to the examination rooms, every detail has been carefully considered to create a comfortable and stress-free environment for both pets and their owners. The staff goes above and beyond to make every visit as smooth as possible. Cannot recommend Kehrs Mill Veterinary Care enough!

Dishonest and exorbitant pricing. $400 for a standard exam and a couple of shots, and the tech…read morepushed hard for additional unnecessary shots. Was $300 for the same thing last year. Had a concern, was told X-Rays would $350-$500. At checkout the bill was $700. No discussion or explanation as to why, just shut up and pay. I could have paid cash for xrays on myself at a local hospital and it would have been less. Best part? No explanation as to why my dog was having the issue, just "well, we didn't find anything".

Dr. Corrigan is an amazing vet! She has taken care of multiple family dogs from the puppy stage to…read morethe rainbow bridge. She is so caring, compassionate and loving. Dr. Corrigan is so knowledgeable and always takes into consideration the best care plan for the dog and their humans. After Dr. Corrigan has done a procedure, a staff member calls the following day to check in to see how the patient is doing. The staff is great and always helpful and kind. Dr. Corrigan is the best vet for my fur babies!!

Dr. Buehler has been our vet for the past 24 years!! He is hands down the best vet we have ever…read morehad!! Our first visit occurred because several other vets could not figure out why our dog was losing her hair. He called colleagues, did research and worked very hard to determine this mystery illness and cured her!! Since then he has been our vet for three more dogs. I think he and his staff are amazing! They always work to fit you in if your dog is sick and we have had to call his service after hours many times over the years. He always calls back within minutes no matter the day or time! Many times when our pets have been really sick he has called to check up on them - he truly cares!! I wouldn't take our beloved pets to anyone else - Dr. Buehler is amazing!!

Dr. Nelson at the WILDWOOD location. AMAZING. My baby Waffles, had a seizure. We called at least 10…read more+ vets on a Sunday- she was the only one willing to see us. Waffles has a fracture in his lower spine - originally when we took him in, back hine legs were immobile. Today we came to see him. WOW! The treatments and work they did just in 1 over night stay, he was already in such better shape! The staff was SO KIND even at 10:30 at night, after dealing with patients all day and they still had compassion after such a long day. So so kind and we are so grateful for Dr. Nelson! Absolutely one of the best vets we have ever been too!

Me and my partner brought our cat in on 08/26 because we believed he was sick. They took ONE X-Ray…read more(no ultrasound at all...) and told us that they found a blockage and that he needed surgery ASAP. They were extremely insistent that we could not wait and that it was to be done immediately, they gave us a quote that was extremely outrageous originally about 5000 it did come down in price but that was just for the surgery and possibly an overnight, i have never been somewhere so unreasonably expensive. The price mainly came down imo because they could not increase my CareCredit limit. We looked at the scan ourselves and saw nothing. The part that they said was his "blockage" was his liver. We were pretty upset because we weren't even given anytime to TRY and find another clinic. We felt so pressured and overwhelmed by the doctor. We let them know we wanted to talk more in depth about everything when we would come to pick him up. They put us in a room and left us for an hour before we saw anyone. The vet tech that came in tried to collect payment but i was adamant from when i came in that i would not be paying until i saw my cat and spoke to the doctor. The vet tech was extremely rude and unprofessional. She also did not seem to know what she was talking about either, which really alarmed me because she told me that he was fine and the doctor had put in staples. We finally got to speak to the doctor. They said the incision was minor, that the tech was wrong, that he was stitched, and that they found nothing. The incision was 6 inches long and covered about 75% of his tummy. We said we would not be paying today and that they can just bill us because it was completely ridiculous that we were told he needed this surgery that there was something in there and then to be told he was cut open for no reason? They said due to policy they cannot bill us and when we asked what the alternative was, they said they would take us to court. Which utterly ridiculous they take a deposit of 50%, but they said it from being burned many times but that's likely due to how they conduct business. If you're taking a deposit, why can't you bill us? When they discharged him, they only gave anti-nausea medication and no anti-biotics, which was unusual. Due to the stress from this whole surgery our cat went into cardiac arrest 4 days later. His lungs filled with fluid. He died. We took him elsewhere obviously, and they did everything they could to save him and gave him such great care in his final moments, care he should have received when we brought him here to this place. Their unnecessary surgery killed my cat. And the cherry on top? They never gave us his collar back. This place is greedy. They price gouge their clients and use your distress against you. It is extremely obvious that they do not actually care about the animals.