Need it fix that day and got it fix that day. Even though they did it have the right screen they…read morewent to get it and give me my phone back same day. Will go back if I need anything else.

I broke the screen to my iPad. I reached out to several businesses and this one was quick to…read morerespond, a great price and very reliable. I went to him but he'll also meet you for a repair. I would use him again but hopefully I won't have to.

Highly recommend for phone repairs! Fixed my phone in just a few hours, and the employees were very…read morehelpful,and the service was amazing. I will be coming back again if I need repairs

IF YOU ARE CONSIDERING USING THIS BUSINESS GO TO ALTEX…read more My mother recommended me this business after my laptop died. I usually do business with Altex as they are fast, professional, and have reasonable pricing. In the future, I will continue to do business with Altex. I brought my laptop in after initially diagnosing it myself as a burned out motherboard. I told the college-aged intern at the receptionist desk what I believed it to be and he told me they charged a $50 diagnostic fee to identify problems but that it would be used towards labor should it come to that. I told him I really just needed them to locate the motherboard and do the replacement as I have a lack of time. He noted this and I left. About two days later I got a call informing me that my diagnosis was correct and that they could not locate a replacement from a reliable source. They would help me "find a replacement laptop" or I could buy a motherboard from a wholesaler in China, but the business would not undertake the risk, as they often could not reliably get a refund for faulty parts from factories in Shenzhen. As a similar laptop would cost upwards of $1200, I chose to take my risks but ordering a $100 motherboard from China. Two weeks later, the motherboard came in. I delivered it in the box to the repair company. They called me once to say "everything's great! Come pick it up" and then again to say "the motherboard is blown" within about 30 minutes. I went to go find out what happened on my lunch break. I was able to talk to the tech that installed the motherboard who confirmed that it was DOA (dead on arrival). Unfortunately, they did not test it with a voltmeter prior to installing and charged me TWO HOURS OF LABOR. At this point, I am now ~$250 in the hole for a laptop that still does not work. I asked for a manager, and was presented with the lady who initially advised me on my choices. Please note, at this time, I was also in the process of building a laptop via Altex's knowledgable staff. They walked me through the entire process, from picking out parts, to assembly (and they do assembly free should you buy parts there). Extraordinarily professional all around. However, the manager not only initially refused to use my diagnostic fee towards labor (until I told her this is what I was told), she also denied that she advised me that I had "two options" with them. This made me so upset I refused to pay, and left. I consulted my mother, who desperately wanted photos left on the hard drive and said she would pay for the laptop back, so I returned to the store and began paying. As I was in the process of paying, I chatted up the tech who advised me I "should have contacted the original manufacturer to purchase a motherboard. Why did the repair shop not do this themselves. I asked Altex and they said this would have been their first point of contact. I have since disassembled my laptop and had the hard drives installed in my desktop AT NO CHARGE via Altex. Tldr: shady company. Seems manager doesn't know how the industry works. For a comparable price, go to Altex for your hardware needs.

Broke two of my laptops after taking them in for unrelated issue. MacBook Pro is not useable now…read moreand Asus screen was broke upon return and lady in the front just tried handing it to me that way until I went to my car to get my cell phone to take pictures of what they were giving me and she rushed to the back to screw on the bottom of the laptop since everything was just falling apart. I need to press legal actions

Amazing customer service the workers there helped me get in and out in a timely manner answering…read moreall my questions helping me set up and learn about my new phone !

Broke my iphone screen last year. They fixed it quick. It was nice because I could just drop it off…read moreand I could tell they are all about getting the best price. No frills just quality service! Now I'm writing this review because my wife broke her iPhone 7 and it's pretty old but they fixed the screen and button PLUS they offer curbside home service. They came and I was able to leave my phone at the door step and they fixed it and left! Didn't try to oversell me. I loved it and the value. I feel like they are local and wanted to support!

10 stars for sure zoobi is the best in the business come see him. youll leave the store feeling…read moregreat.

I will say my husband and I went to this store location on 2 separate occasions and the employee…read morethat was there on both occasions was Cam. The first day we went she was sitting in a corner on her phone while we waited at the counter for at least 10-15 minutes before she acknowledged us. We told her his phone screen was completely black and he could not see anything. I informed her he has had his phone for less than a year and her response was you'll have to file a claim. Fine she gave me the info I needed to file my claim. Next day we return back to the store because his new phone came in and needed a sim card. Again she is on her phone and is clearly upset because we arrived. I explained to her we needed his phone connected and her immediate response is you need to call customer service. I explain why she can't connect it there in the store. She explains that she cannot connect in store. I told her every other store can Why can't this store? She tells me that I am yelling at her and threatens to call the police on me while I have my husband and my 2 children with me. I would love for upper management to reach out to me I have a video of her refusing to assist us. Needless to say we went to another location where the employee was awesome and connected his phone within 5 minutes and also informed me had Cam done her job and looked at my account his old phone had warranty and I did not have to file a claim and pay money out of pocket. I will never go back to the Culebra location again. I understand why it is always empty with her as an employee there.

Home-tech installations may know how to put up a TV, but they have no clue when it comes to A/V set…read moreup and technical expertise with Hifi systems. Paid over $1000 for work and the most important element A/V was not complete. Calibrated apparently my record player but guess what it isn't working, receiver set up but hey guess what also not working. I would not recommend these guys at all. Aggressive on the text messages, horrible customer service and their bookkeepers are rude. Go elsewhere and stay away from this fake AV installer.

Do you like wasting your time and resources? Do you like being deceived on more than one occasion?…read moreDo you like being screwed in the LEAST pleasurable way possible?!?!?! Oh man, have I got a company for you. My partner scheduled an installation for a home theatre. They sent over a "tech" whose job title should really be "wreck" because that's what they did to the wall and projector screen. It was already alarming when my partner noticed they arrived without the proper tools, but the REAL shock was that they arrived without the proper skills. Result: the screen immediately fell off after being "mounted" and ended up damaging the frame and wall in the process. The owner was supposed to arrive after the tech to inspect/finish the job, but he never showed. On top of not knowing how to train his employees, he doesn't know how to use a phone! At least, I have to assume that seeing as he ignored all calls and texts regarding the incident. But alas, my partner is a masochist, and when he was contacted THE NEXT DAY with a fake apology from the owner and a promise to come back and fix it- he agreed. That was his second mistake. The first was hiring this company in the first place. Now, I'm going to tell you a bit of a spoiler to this story: the owner never showed...AGAIN. Oh, I'm sorry, he had the grace to call 2 hours before the appointment and cancel. Don't even think about hiring HomeWRECK Installations. You'll be left in a worse place than when you started. Btw, still don't have a screen up (just a scuffed wall to look at and a sad, damaged screen propped against it). Now THIS should be a movie.

The manager needs training, took the phone to repair charging port they had it for 5 hours and said…read moreit was only needed to be cleaned, when I picked up the phone it didn't work , they had it for two more hours to change the part that I wanted them to change in the first place , now the broke the phone speaker and they said I have to wait again more hours , people if you are smart like a two year old don't go to this Store, I don't know how they have stars or stay in business bad customer servicer.

total rip off. I've took a few phones here for repair because I didn't know another place and…read moreeverytime all phones turn off frequently or restart by themselves. I took my computer there and was told my balance would be 180 and take 3-4 days. a few WEEKS later they told me of if I wanted my computer back it would be 330. I would have never agreed if I knew. never going back worse place ever. they only got reviews because they offer accessories for free