1. Wilshire Financial Group

1. Wilshire Financial Group

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Beverly Hills, CA

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Wilshire Financial Group

4.0 (5 reviews)
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9 months ago

Answered my phone calls and accounts. Thank you for your service and support. Appreciate it.

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2 years ago

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3 years ago

Helpful 4
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2 years ago

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Sarah O.

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3 years ago

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I was a customer of Banc of California for nearly a decade, although I closed my accounts about…read morethree years ago. Recently, I found myself in a difficult legal situation and urgently needed copies of bank statements dating back to 2021. I was absolutely blown away by the level of service I received at this branch, especially from Jonathan Hernandez. He went far above and beyond to help me recover statements from accounts that had been closed for years. I didn't even have complete account numbers, yet somehow he patiently pieced everything together and tracked down all the documents I desperately needed. What impressed me most was the time and care he gave me, even though I'm no longer a current customer. Jonathan personally answered the phone when I called the branch directly, spent significant time helping me over the phone, and continued assisting me when I came in person. The entire branch has a genuinely friendly and welcoming atmosphere. This is the kind of customer service that used to be common years ago but is incredibly rare today. Finding people who truly care and take the time to help is such a refreshing experience. Thank you again to Jonathan and the whole team for your outstanding service.

I dislike going to the bank because there's always a long wait or the staff doesn't have a sense of…read moreurgency but that's not the case here. I literally will sit through traffic and drive past others just to come here. Every time I come here everyone is always so nice and efficient, props to the management team for doing such a superb job maintaining consistency. They all seem to love what they do and the positive energy makes a difference. Thank you for making banking easy. Keep it up!

TwinFold Capital

TwinFold Capital

2.3
(9 reviews)

During hard times like this even my own bank that I have been doing business with for over 30 years…read morecouldn't even help me with my PPP loan because they weren't even set up yet. After 1 week of waitingI turned to Twinfold capital ( they send me an email) and within the hour Jose got back to me. He was very helpful and informative. I submitted all the required documents the same day and he is very on top of things. We communicate all along the way and he manages to get my loan approved on the first round even before my bank was ready to accept applications. I also recommended my friends and families to him and he has help each one of them out. Good work Jose!! You are truly a life saver!!

After ten to twelve calls from "Joe" at Twinfold and each time my office manager telling him we…read morewere not interested, i finally spoke with Joe and told him personally to stop calling, take us off his list, etc. The VERY NEXT DAY, Joe calls back. My office manager tells him that we have repeatedly told him to stop calling, but he wants to "hear it from David personally", as I indicated I had done just 24 hours prior. I called him back and told him that we spoke only the day before and to stop calling. I admit, I was very irritated by now and asked Joe if he understood English and if he was slow. At this point, he tells me to "shut up, shut up" and hangs up. Now THERE's a company I want to do business with...NEVER. There are probably a million business lending companies out there...pick ANY other one. UPDATE: Just called the company and spoke with Sergio. Told him I was being harrassed by one of their agents and could I speak with a supervisor. He tells me to "hold on" then "click"...goodbye. Classy company

Wilshire Financial Group - businessfinancing - Updated July 2026

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