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    Wilson Otero, MD

    1.0 (1 review)

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    Artesia General Hospital

    Artesia General Hospital

    2.4(14 reviews)
    40.3 mi

    A couple of years ago, I went to the AGH E.R. for severe kidney stone pain. The staff at the AGH ER…read moregave me a couple of pain pills and an IV for the pain which eliminated my pain within a minute or two. The ER doctor on duty that day, (a doctor not recognized), said that I needed EMERGENCY surgery, so the 'smart' doctor sent me to the local airport within minutes so I could take an emergency flight to El Paso's 'Del Sol' hospital for immediate kidney stone surgery. I was able to walk, and when I was stepping off the medical aircraft, a King Air, I twisted my knee very badly on the aircraft stairs. That knee pain remains to this day, December 2025. Once at the third world hospital of Del Sol, I had to wait for three hours before anyone even noticed me. I was without pain and very upset that not even a nurse checked on me. I walked out of that hospital and walked to the William Beaumont VA hospital a few miles away. There, the doctors could not understand why AGH would think I needed emergency surgery. WB VA Hospital sent me home with good pain meds and that was it. After doing a search, I found a good urologist in Roswell, NM who treated my kidney stones and was excellent with a diagnosis and management. AGH was very wrong in wasting my time and money sending me to El Paso to the worst, and dirtiest hospital in El Paso, Del Sol Hospital. The ER at AGH need to make note of this. JMO

    I've been here multiple times and have had awful experiences every time. Unfortunately there's no…read moreother options. I try to just drive to Lubbock Tx when I'm having an emergency that might be able to handle the long drive. I have also started getting all the rest of my care in Lubbock due to the poor service I've received from other local establishments. It's unfortunate but the care is night and day so it's worth the 6hr round trip in my opinion.

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    Wilson Otero, MD - gastroenterologist - Updated September 2026

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