I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

~2000 sq ft. home with detached 2 car garage. Had existing vinyl siding replaced with Hardie…read moresiding. Crew of 4 were professional, friendly and competent. They arrived promptly on time, took an hour for lunch, and worked until dark every day. Cleanup was done well. Excellent work ethic. Would definitely go with them again. Highly recommend!

Our experience: 1)…read more Took us nearly a month just to get any information on payment options because we were told there were "zero interest" options. When we finally heard back they said "oh, there's a finance charge for zero interest" 2) Pushed back the start date by nearly two weeks. When they finally showed up, they just hung out in our driveway for an entire afternoon and said "we'll start tomorrow" 3) Their crews are small and slow. Took a week to finish the siding for a one bedroom, 1100 square foot house. I'd guess it would take 2-3 weeks for a regular sizes home where most crews complete jobs for our sized home in 2 days, tops. 4) Didn't order enough product and had to come back two weeks later to finish it. Didn't cover the unfinished area and it rained a ton -- now hiring a company to come and inspect the work since it definitely will have moisture issues 5) Left a giant dumpster in our driveway for almost two weeks after the main job and cleanup was finished, and for a week after they finally completed the last small part. I called the dumpster company who hadn't heard from them, they were just lazy and irresponsible and left it there. Office manager refused to help me or provide any guidance on when a project would start, how long it would take, and when it would be completed. Barely speaks English so communication is very difficult. Claim to have been in business since 2004 but their site and reviews don't reflect that at all. Would not recommend as we were treated very poorly by these people despite spending $18,000 on siding for a 1100 sq ft house.

This roofer was very clear and explicit in his estimate, which was close to the lowest. We chose…read morethem as they are local to us. There were no extra charges or left over roofing materials or junk left after the job. They did an excellent job and the new roofing looks great. I recommend them.

I'm surprised that this company hasn't "claimed" their business spot on here; but I'm going to…read morereview their fine work anyway... ‍ The first estimate that was given to us was by one of the "mega-companies" that one sees constantly on TV commercials- and I about blew a brain seal! - $25,000??!! My lord! Did they use tar paper with gold weave, or shingles made with Kevlar?? We had another estimate completed the following day; the price was less than the first, but the gentleman wanted to do a complete "Dog and Pony Show" presentation afterwards. Sorry, but I had to cut the first guy off from his song and dance saga early, and I didn't want another high-pressure sales attempt-- he wasn't too pleased, but he did email me the paperwork the following morning. I was totally prepared for yet a third turgid screed titled, "Our Roof Is Better Than Their Roof!" from anyone coming down the pike, but I'm happy to say that I didn't have that issue with C. L. Wright Roofing! Let me first say I'm not one to write reviews on every little thing, and I'm not trying to blow a ray of sunshine up anyone's pant leg with this one- they did a darn fine job, and they deserve a darn good review! Here is the service breakdown: * The gentleman arrived on time and was polite, with a no-nonsense attitude- being a veteran, I like that! * Within about thirty-five to forty minutes, he had a written estimate in my hand. It had a everything covered: the shingles, paper, the water damaged soffit and hosed gutter that need to be replaced, and a damaged 4' x 8' plywood board that was bad; (we were aware of these before hand) he also noted that the skylight that provided some daytime light to the attic was broken and leaking! Noted on the estimate was that other plywood pieces could be water damaged, and we'd be advised if anymore needed replacing and gave the price of each piece upfront. I did go to the main office and picked out a shingle color; Jo Anne was very helpful, and I was on my way in no time. * The crew arrived on time on the date stated a few weeks later; they were polite, and cleaned up the small stuff as they went. No cigarette butts or personal trash was ever noted, either. * The project was completed on the second day, and the supervisor arrived later that evening. He did a sweep of the property, picking up any remaining rouge construction trash or wrapping, then used a magnetic roller to pick up any nails or metal debris. Afterwards, my wife and I did a walk around the property with him making sure all was good to go-- and it was! The final cost: $6,700.00 That's a far call from the other companies! I can wholeheartedly give a 5 rating to this company, and would recommend them not only to family and friends, but to anyone else too. Thank you, John "Doc" Lykins EMT-Paramedic (Ret.) Former US Navy Hospital Corpsman Midlothian, Virginia 23123

BNW Builders recently performed a total roof replacement on our home The work was performed…read moreexcellently, the installers used all proper PPE, they were respectful of our home. The Owner provided personal input into the pricing. The Contract Mgr assisted me with Warrany execution on the previously installed roof and I/we couldn't have asked for a better company. This company sets the bar really high for their competitors.

I was searching all over for someone to build a custom pergola and BNW was the only company to…read morerespond and take on the project. The build was quick and high quality. Everyone I dealt with was courteous and professional. Highly recommended.

An agreed upon estimate for $2000-$2500 came back as a written quote of $4500. When questioned the…read morequote dropped to $3500. This quote was also declined. Nice guy but issues with math. I've never had a business not stand by their estimate. That's why an estimate has a high figure. If you underestimate you eat the difference and be more careful in the future. He did share useful advice on roofing as I had originally planned to do it myself which I now will return to doing. Can not recommend. Edit: Individual called shortly after this post angry over review. I stated we had agreed upon an estimate. He stated that he thought he was using my material which is untrue. I have three tab shingles but prior to him leaving we agreed upon architectural shingles that would match the house. I offered the roofing paper I had purchased. He declined stated he would have his man bring his own. Thus it was quite clear they would be suppying all materials. Standard Roofing also implied I should have known about the cost because of YouTube. Really??? YouTube qualifies one to be a Roofer and Roofing rep? I guess we home owners can save thousands by watching a few 10 minutes videos. One star removed for unprofessional behavior. Definitely can not recommend. The below response by Standard Roofing is simple damage control due to a bad estimate they obviously will not honor. Sir my skills are advanced handyman and I also put the roof of that shed which your man complimented. As for materials AGAIN to be clear the individual was quite clear on what was to done and how yet chose not to alter the estimate. As for the mateial you mention step flashing is less than a $1 a piece. This job requires only a few. Your man stated drip protection is not needed as he pointed out Standard Roofing put none on our house. Architectural shingles only cost $44/bundle. So yes I know what it costs and your $3500 quote holds no water besides the cost we home owners see is not the DISCOUNT you get so my adding it up is simply an attempt deflection and yet another untruth by Standard Roofing. Your man made a mistake. You could have easily corrected it by standing by your estimate. Let it go.

Standard Roofing provides top shelf quality with superior customer service! Highly recommended by…read moretrusted friends, my expectations were more than exceeded! What originally was thought to be a plumbing leak, I contacted Standard Roofing and Dustin Plummer responded that same day! Chris and RJ quickly located the hole in the roof, promptly replaced the necessary parts and made all repairs. Their work was tested a few days later during heavy rain and strong winds. No more leaks! No more worries! Great value! They were very professional, knowledgeable, and courteous! So, before you hire any Roofing contractor, you must call Standard Roofing to ensure you're getting the best product and customer service in the industry! You'll be so glad you did!

Elias and his crew are amazing. They painted the interior of our house, redid our kitchen and also…read moredid some commercial work for us, always great results.

I feel awful it's taken me so long to write a review but Quality Construction Works is fantastic…read more Elias was professional but also personable. He has great communication skills, always keeping up with us via email or text. He had two other men he worked with and they were fast and polite. As a woman, I've felt uncomfortable being alone with or I've been condescended to by other contractors. I never felt this way with Elias and his team. That's worth a lot to me. We hired Quality Construction to install drywall and insulation in our basement. It was done fast and they did a good job. He was accommodating when we had to have them break for an electrician to come in. It was done in about three days. One of the guys accidentally broke a lamp and Elias offered to reimburse us for it. He's a stand-up guy and he does a great job.

Called for an inspection after we purchased our home, we knew the chimney needed some work. We…read moredidn't even have a cap on. I wish I could remember the names of the two men that inspected, they were great. Let us know everything we needed asap to stop more water erosion, and didn't pressure us to get any other work done immediately. Well, we bought the house to use the fireplace, so we got everything done, from crown to flu repair. Cameron came on time as scheduled, and not only got everything repaired, but it was finished faster than estimated. They even repointed our bricks as an extra. Cost was what we expected, so while we'd love the work for free, who wouldn't, this was worth it for a safe winter season. Will be calling them for annual cleans, and when we get around to putting in a wood stove.

Used this service for yearly cleaning of our wood burning fireplace. Dillon called before arrival…read moreand showed on time, early in the window which was nice. Both technicians wore booties upon entering the home. They thoroughly inspected and cleaned the flue and sent a drone up to inspect the cap. They explained exactly what they were doing and provided photos. The work done for the amount paid was better than some of the other quotes we received. Thank you Rooftop Chimney Sweeps!

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!