We just came back from getting air in our tires They told me is that the tires were brand new when…read morewe get to get air in them the guy who was filling up air in our tire they said that they were air-dry when they told us that they were brand new tires WHAT A SCAM LIKE I MEAN COME ON THIS IS 3RD CAR WE GOT IT IN NOVEMBER 2025 LIKE WHAT THE HECK DUDE

Sold Me a lemon didn't even have it a full week before the engine blew up on me. My mechanic told…read moreme that the oil wasn't the correct viscosity the car needed 5W30 and it had 0W20 in it causing the engine to blow up.

Honest, great guys, they know what they're talking about. All the work they do is very very good…read moreand quality. Super honest and great pricing. Will be a returning customer

I am always impressed when I take my car here. They are very communicative, very kind and take care…read moreof you. if they find something, they will call to let you know they found something else, and they worked with me to lower the blow of my huge repair. I am so grateful for these gentlemen for being so honest and kind. they made me feel respected and confident in my choice of bringing my car here. the woman at the front desk is also so so nice. 10/10 thank you for the excellent service.

This Auto Repair Establishment provides excellent quality service and a friendly and accommodating…read moreenvironment. It is a family run business with very fair pricing . I highly recommend it !

We have been having our car serviced for several years by S & S Alignment 1950 College Ave.Elmira,…read moreN.Y. We are very pleased with this business and its staff. My wife and I have found S& S to have much integrity, honesty, and an emphasis on customer care. Customer relations have a helpfulness not found in many business's today. A great place for you and your auto.

Fantastic people! Honest and quick when no one else is. If you need work done or a inspection, go…read moresee them!

Never had a good experience with this shop. My Yukon was making noise in the front wheel and they…read morelooked at it and quoted me over 600 and took it to Elm Chevy and it was only 200. WTF and it wasn't even what Good year said was wrong with it. The part that Good Year quoted wasn't even bad. Never recommended they to anyone.

The best service in the area Nice folks…read moreThey take the time to explain all options I trust them

THESE PEOPLE ARE SCAMMERS…read more DO NOT GO TO MONRO UNDER ANY CIRCUMSTANCES! From their in store employee's to their corporate structure these people will go out of their way to try and scam you. If you try to call them they will put you on hold for about 10 minutes then hang up, or just hang up on you in general. Spent about a hour on the phone trying to speak to a manager and got the run around over and over and over. All this not to even mention HOW MUCH THEY OVERCHARGE FOR REGULAR SERVICES! IT DOES NOT COST $500 AN AXLE TO DO YOUR BRAKES LIKE THE MAN ON THE PHONE TOLD SOMEONE WHO CALLED! Not only rude to me but condescending to other patrons while i was there. They will hold your keys hostage and force money out of you under duress. Only thing i should have done is called the cops to get my keys. Scammers through and through, DO NOT GO HERE!!!!! EMPLOYEES TO CORPORATE THEY WILL TRY EVERYTHING TO SCAM YOU EDIT: they have replied and sent emails on every review i've made telling me to "call and press option 2" the same number that i spent a hour trying to talk to someone and then got hung up on over and over. What a joke

My daughter went to this Monro location for an inspection; total cost was over $1,400. They said…read moreher battery needed to be replaced; battery was 2 years old and under a 3 year warranty. They said she needed brakes all the way around. She now has a squealing noise in the rear when backing the car up. My husband took her back today and Dave (Manager) was not helpful. He said her original battery had low amperage -he brought that battery home and tested it - battery was fine. Waste of $250. He said the brakes were dusty and blew dirt out of them. Please do not fall victim to this store; go elsewhere so that you only get charged for what is actually needed. This place ripped our daughter off; she did not know better nor did they ask before proceeding with the work. Unfortunately, we tried to email about this but the provided email address is not valid. We are leaving this review to warn others to stay away from Monro; do not be scammed by them for repairs that are NOT needed!!!

I called as an out-of-town visitor with family at the nearby Medical Center. Cody at the front desk…read moresaid to bring it in, and they had our tire repaired and back on the vehicle very quickly and economically. I also observed that their vibe with their local customers was relaxed and positive as well. Not a big, fancy, polished facility (all of which costs the consumer money) but they score 5 stars where it really matters: responsiveness, friendliness, honesty, and value.

Made a 10Am appointment for tire sensor , oil change and tire rotation. I'm 20 minutes away I get…read morethere and they say they will try to get me in at 10:30. The place is dirty and unreliable. No apology or anything. Never again.

BRANDON the service manager was very knowledgable and practical in his guidance. Definitely…read morerecommend this location if you need repairs.

I have always been treated so well when I bring my vehicle here. They call and update you, discount…read morethe price as much as possible, they do great work, and they are just so kind to their customers!!