The nurse and receptionist who treated my mom for her sprained wrist were very nice, and we were…read moretold they offered X-rays at this location. When we were taken into the exam room, the nurse took my mom's blood pressure, asked some questions, then went to bring the doctor in. We waited 20 plus minutes, then the doctor came in just to say we have to get a referral for X-rays at the diagnostic center ten minutes away, when we were told we could do the X-rays at this place. She told us if we wanted to do it here it would have to be at 2 pm. Then she got very disrespectful and raised her voice a bit and talked down to my mother like she was a child just because she wasn't pleased with the service so far. Very disgraceful behavior from a doctor when my mom was in immense nerve pain. Not only the complicated nonsense of going to an urgent care, paying $50 for co-pay, just to get sent somewhere else, but the horrible disrespect from the doctor. If there's one thing I don't tolerate from a medical practice is disrespect and attitudes instead of patience and empathy. Would not recommend this place at all or even return. The diagnostics center treated my mom so well and so much better. Save yourself some heartache and seek another urgent care.

Just watching my fiance leave for work in pain for the second day in a row, barely able to clutch…read morehis backpack, because he was unable to get a doctor's note as represented by the provider who stitched him up. Lying, rude, mean-spirited, argumentative, and manipulative people there at Valley Health only care about two things anymore and neither are related to improving quality of care ... Money and Social Media Likes. Valley Health is contributing to the failure of the American health care system one clinic and one awful staff member at a time.

I have left a voicemail for the VP of WMC, but I want the public to know how amazing this nurse…read morewas. I am writing this letter as a request to honor and recognize one of the best nurses I have ever encountered. On February 18,2020 I was admitted for a traditional Gastric Bypass. Everything seemed standard until I came out of surgery. Obviously, not knowing what pain to expect I brushed off the feeling I was experiencing as "normal". I was blessed to have a very kindhearted nurse, Sarah Taylor, for the night shift. She was extremely patient and observant of my needs. Little did I know this keen eye to observation would save my life. That night I rang the call bell and was in extreme pain. She rushed in to evaluate me and realized something had become very wrong. I was going in and out, but I remember seeing a ton of nurses and CNAs arrive in my room concerned. Sarah reached out to my surgeon believing I had a leak or was bleeding internally. Both of which are life threatening. Because of her confidence in medical training, she was the main person who ensured my surgeon came back on site and preformed a 2nd emergency surgery. She was able to keep me calm and remained confident during the entire process. I knew coming into this surgery, the risk of death averages around 1:300. I never thought I would fall into that statistic. If it wasn't for her; I may not be here today. I am a mother of 3 little girls and knowing she did everything in her power to keep me here with them means more than I can ever express. It's hard to write this without becoming emotional. Nurses are often overlooked and treated poorly by patients. This is the least I can do to say thank you for her saving me. I will never be able to repay her properly, but I wish to have her honored with the Daisy Award and recognized publicly as an important member of our community. Thank you Amanda Turner

DR. DAVID F. GOLDBERG, MD is an emergency medicine "specialist" in Winchester, VA…read moreThis review is on behalf of my Dad's treatment at the Winchester ER. This Dr. was the one to provide medical care and treatment if need be to my Dad. July 30th he went to the ER with symtoms of dizziness and overall weakness that has been going on for quite sometime. Dad had been to see a doctor that checked his heart. He received a good report where his heart was concerned. He also had a test done to see if he had a carotid artery blockage, that was a good report as well. He went home, glad that these 2 tests were good, but still wondering what could be wrong with him. Now I should say my Dad is almost 85 years old. He has been a "young" 85 year old and very active until this episode. After being checked into the ER he was told he would get a cat scan. He had a cat scan done with contrast. When DR. DAVID F. GOLDBERG, MD came in to examine my Dad, mind you all records were available to the Dr. he told Dad that he just "had a bad heart" (he just had a test all is well with his heart) and that he was "just old," and "that's the reason why he's feeling this way," and he "should not even have come to the ER." When you call your doctor after hours, they tell you if you're having a medical emergency to go to the ER I would consider lightheadedness to the point of passing out a medical emergency. I wonder, did the doctor even look at his cat scans that he had done that day in the ER.? You can imagine how this made us all feel that my Dad was pushed aside in this way. NOW! Monday morning 8/3 Winchester ER called Dad and said he has a blood flow issue in his head. And now needs to see a Vascular Surgery group to see what needs to be done from here. There are some very nice and caring doctors in Winchester ER. but DR. DAVID F. GOLDBERG, MD is not one of them. His lack of empathy is unbelievable! I don't care how much education or qualification you have, the most important thing is the care and concern of your patients to make them feel heard and safe. DAVID F. GOLDBERG,MD showed my Dad none of this and shewed him out like he was of no importance. DAVID F. GOLDBERG,MD you should be ashamed. You have no business treating patients. I think you'd be better served in a lab or somewhere where you have no contact with patients. And the only reason I left one star, is because I had to leave a star to be able to post this review.

went to the ER with chest pain and shortness of breath. Was triage and immediately sent for…read morelaboratory x-ray and EKG. Then, sent to the waiting room and waited three hours before being taken back to be seen by a physician. My complaint is I do not feel laboratory test should be ordered before a physician even sees you. Number two; the waiting time is unacceptable in the waiting room over 3 hours. The time spent after being taken to a room to see the physician in the ER was over 2 hours to see a physician, the physician and nursing staff were efficient, especially Ashlyn and should be commended . At the time of my visit, there was no water in the hospital, apparently due to a replacement of a main water valve near the highway. I was admitted to Observation and 9 hours after arriving in the ER I was moved to the 4th floor. my negative experience occurred the first night on the floor. The night staff were curt and did not listen to my concern. when I took medication there was one missing and I was told it was not on the list, I had to tell them it was being taken every night at home for cardiac arrhythmia and doctor ordered. It took over an hour to finally receive the medication. They had bad attitudes! No complaints about staff in Nuclear Medicine x-ray they were very proficient and caring. the transport team was excellen! N Maguire

Won't allow elderly people to pick the doctor they want. Evidently cardiologist are suddenly…read moreunable to order bloodwork. I was told I had to go to a general practitioner to get a metabolic panel done. The last cardiologist that retired ordered this every year for 29 years . I heard valley health was bought out by some big conglomerate that has laid off people and have a long waiting time in the emergency room. Its laughable they claim to be non profit when they bill you 80 thousand for 5 days .

Although o was not a patient here, I did visit someone who was. The hospital is very secure and…read moreclean! You much check in upon arrival and get a name tag. Everyone was so nice and helpful. The food court had a ton of yummy options and the prices were cheap!

Me and my wife went there we had a great experience the staff was very friendly and we were in and…read moreout of there in no time

Pro: moderate size parking lot, online scheduling, big wait room, clean interior…read more Con: some days no drug screen available. I need a pre employment drug screen and vaccination to be done so my agency sent me to this location. The facility has a moderate size parking lot so no issue finding a space. I arrive on a Monday and was told that they didn't have a person to do the drug test so I made an appointment and left. I came the next day at my appointment of 11:10 am but didn't go in till around 11:50. The waiting room is spacious and clean. The staff is friendly and thorough. All in all, I had an ok experience here at MedExpress.

Busy that is is why it is best to schedule ahead online versus walk in and risk of typical urgent…read morecare long wait time .

Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

Overall they are not bad except for their billing department. They will not respond using the Selma…read moreAssoc. portal. They told me through the physicians assistant that Tricare for Life paid for shingles shots and then billed me for $162.00. When I confronted them they said "sorry" but you still have to pay. I paid them immediately over the phone with my credit card. Today they sent me another bill. I have sent an email to their executive director Michael Borton who is hard to find info on. Depending on his response if negative I will report to Virginia BBB and the Virginia AG. Thier billing department is inept and if they tell you something you should get it in writing. I definitely will next time. The doctor I see is great and has done an excellent job for ten years but I would not trust any other. IMHO.

Great concept but depends on the quality of the provider you get. Unfortunately, we had a poor one…read morewho ignored the medical history we provided for our child (e.g. history of croup with no history of asthma). The medical provider said she'd like to prescribe albuterol and my wife (an RN) asked if we could do a corticosteroid like her Primary Care Pediatrician has prescribed in the past. She confirmed that she would change the prescription to dexamethasone and we ended the call. An hour later we received the notes stating she'd prescribed albuterol (an asthma medication). We called twice back to the office hoping it was a clerical error. After two hours, the administrator said the medical provider said she didn't think it was croup and changed it back to albuterol. We asked why, if she didn't think it was croup, would she tell us she'd provide a corticosteroid (dexamethasone) during the consultation....then make us wait two hours and change it...all the while our 4 year old has a 100.3 temp and barking cough.

misdiagnosed. was using google to look things up in middle of her diagnoses and showing us pictures…read moreto reassure us that was the problem