Safe Storage, decent price, very good employees and access to your unit is…read more easy. We recommend them!

I've used a couple of storage places in San Jose including A1 and Public Storage but this place…read morehands down has been the best! The facility is small but very secure and the units are all easily accessible (and super clean!). The manager Paula is personable, friendly and very honest. She worked with us to find the best deal to accommodate us with exactly what we needed. If you're looking for a good storage place in Gilroy this one should definitely be your first choice :)

The general manager was extremely rude and very accusatory throughout the interaction. I had to…read moredeescalate the situation because the level of aggression was unnecessary and made the experience uncomfortable. Overall, the customer service and professionalism could have been handled much better. Overall, I would not recommend Prime Storage to anyone. The staffing is very inconsistent, and there have been times where staff did not show up, leaving customers stuck outside the gate. When concerns are brought up, it feels like all you hear are excuses instead of solutions. The overall experience has been very frustrating and disappointing.

I do not recommend this storage facility. we have been locked out of our unit 2 times. one was for…read moremisinformation on THEIR part about insurance. the facility hasn't been upgraded since it bought out the local business. The local business was way better. We get rate increase notices every other month and I have to call to renegotiate our rate. At the rate they're going we'll be up to $500 by the end of the year if I don't call. Do not use this place at all.

Great facility. Friendly staff. Very helpful. Carmen is the nicest lady. She really makes you feel…read morewelcome and she runs a great business. Very safe and secure. They take very good care of the place, very personable, friendly and nice.

Clean, affordable, and comes with a truck to help you move in (with driver) as long as you live…read morewithin ten miles of the location. Easy day.

Great customer service. Nice facility. Good location,easy to access. Maintained well.read more

I used to like storing here. Used to. Now I recommend storing anywhere but here. I'd move but I…read morehave been here long enough that u cannot afford anywhere else. I am a single, widowed mother on a tight budget. I have stored other places and with all the increasing fees, 2 yrs ago, this fit my life. I felt especially happy and really kept an eye out for the well being of this place and my neighbors. About 8 months ago Matt asked me to leave because he was complaining about my power usage. He said the person who complained wanted me out, period and his job was on the line. I agreed, but at the same time wasn't given a date by which to move out. Unable to handle the financial burden, I stayed because they kept accepting my payments. I have friends at this facility and family that have units that are far bigger. I haven't had power or so much as a dim light bulb in my unit for 8 months now. I deal with the homeless across the creek from my unit threatening me and harassing me whenever I visit my unit. Management has been unsympathetic and refuses to do anything or even allow a woman by herself a light bulb or a place to charge her phone for safety. Security is minimal and I stress about being ripped off all the time. As a female with a daughter I sometimes bring, I highly recommend you store elsewhere if safety is a concern!!!!

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

Great, clean facility. Feels very safe and secure. The keypad access tracks everyone that comes in…read moreand out of the facility. Super friendly customer service. Would highly recommend if you need to rent some storage space. A little annoying if you live towards the west of the facility as you have to go a little more than a mile up the hill to turn back the other direction, but it isn't too bad.

Extra top customer service!! Easy in/out Clean ,protected…read morestorage You can rest easy this place is safe day or night GREAT location too!!!

Moving is stressful... but having awesome people like Carman J to help you out makes all this soooo…read moremuch more pleasant. This location was Clean, secure and well maintained. Thank you Carman and Extra Space Storage!!!

Okay, I'll be a little biased here. I didnt use their service or storage, I called in just minutes…read morebefore their office was closed for some information like price quotes. The owner, an older gentleman picked up, he was more than helpful and also great to talk to. He mentioned that there's even a little truck that can be used for moving needs at no extra cost. That is pretty convenient for those that don't have bigger vehicles to be moving things around. Great customer service thus far for me. Maybe ill update this review if i or someone i know uses their storage service.

This place is awesome! Merrill is professional and sweet…read more Great, affordable place to keep your stuff!

The customer service is great. The property is very clean and the staff are very nice there also…read more Great job!!!

Gilroy Storage ... I have had a unit here for 6 years. I have always felt this is a safe, secure…read moreproperty and my belongings are in good care! Clean, organized, great staff and reasonably priced. Brittany manages the property and she is efficient, helpful, kind - and on top of the business. I definitely recommend Gilroy Storage for all of your storage needs. Thank you for taking good care of me!