I made a reservation on 2/24 to camp for 3 days. Just to get the reservation I had to call at least 10 times. Either no one would answer the phone or it would go to voicemail and the message was inaudible, nothing but static. The voice mail I did leave went un answered. When I finally reached someone, I could barely hear them but managed to make a reservation which I thought was for 3 days. Windmill has no actual Website, they dont send confirmations, and they have no email. When I saw my credit card statement, it seemed excessive so I tried to reach them to discuss. Over 2 weeks before I was to arrive I started calling and experienced the same problem as I had when making reservations. I left numerous messages and they all went un answered. 2 days before my arrival date, I reached someone and was told that my request would not be honored because my call didn't fall into there cancellation guidelines which wasn't explained to me in the first place. I wasn't trying to cancel, just trying to get them to knock a day off that I didn't reserve.
When I arrived, no one to check you in so I proceeded to the spot I reserved. Where I was supposed to plug in, there was no receptacle. In a different spot I did find a plug in that did work. It was next to a leaky water faucet and there were exposed bare wires, very dangerous to say the least. finally got the electrical working but only for 1 day, and of course nobody around to help me. The public restrooms were absolutely disgusting, haven't been properly cleaned in weeks, trash all over, fecal matter all over the toilet, inside and out. In short, very poor management, not senior friendly, no one to help with problems. Never again, I would not recommend this place to anyone, plenty of other places on the river. read more