Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

My wife and I were absolutely blown away by Pascal and his team's workmanship and attention to…read moredetail. We hired All Access for a brand new roof and gutters and they did an absolutely beautiful job. They even went out of their way to color match the new fascia and bought the exact paint needed, which really showed how committed they are to doing things the right way. The communication throughout the whole process was excellent. Yolanda, who handled everything for us, was a delight to work with and made everything smooth and easy. We also appreciated how they walked us through all the work at the end and showed us before photos of our old roof. The cherry on top was how reliable and respectful they were. They came exactly when they said they would and kept everything super clean at the end of each day. It was spotless every evening. Pascal told me they would arrive at 8am and they did. He told me the job would take three days and that is exactly how long it took. Talk about integrity and being impeccable with your word! We will happily recommend this gem of a business to anyone looking for an excellent and reliable roofing and gutter company with great customer service and exceptional craftsmanship. We're excited to enjoy our new roof and gutters for many years to come!

I had an amazing experience with All Access Roofing & Gutters, and I want to give a special…read moreshoutout to Juan and Mario who worked on my house. Also want to mention Yolanda from customer service, she was awesome. Communication was very timely, clear, and super helpful from the first inquiry all the way to the day of the service. Part of my gutter had fallen off, and both the roof and gutters were in pretty bad shape with a lot of moss. I talked to a few other companies before, and some tried to oversell or make the situation sound worse. This team gave me the most practical suggestions and a very reasonable estimate. No pressure, no upselling, just honest advice. Juan and Mario showed up on time and worked super efficiently. In about three hours, they got everything done perfectly, roof and gutters cleaned, gutters fixed, everything spotless. I really appreciated their work ethic and the way they went above and beyond without me even asking. They cleaned the small shed roof that isn't connected to the house, adjusted other parts of the gutter that needed attention, and left the whole place so clean. Not just the debris from the roof and gutter, they even blew away the storm branches and leaves around the yard. Honestly, driving home and seeing how clean and fresh everything looked made me so happy. I highly recommend All Access Roofing & Gutters, and especially Juan, Mario, and Yolanda. If you want honest people who do excellent work, these are your guys.

I am very happy with the work done. The window cleaning was great and the tree trimming above and…read morebeyond. Very fair price. I would recommend to anyone.

They did a good job of cleaning my back patio. The communication was good and the pricing was fair…read more I definitely will use them for future cleaning jobs.

I've been calling them for a week about some things that have gone wrong with their installation…read morefrom 2021. That's been a while and I'm not asking for warranty work, but to pay them for some important issues that have occurred. No one is responding to calls, texts or online inquiries. Other gutter companies have respect for them so I continue to try to contact them, but no response at all. I will change this to a higher number if they answer and work with me, but for now, I am not satisfied that they won't respond and I will need to go to another company.

I've worked with this company for a number of years on two different installs, and they've done a…read moredecent job for a good value. Tomas was great to work with both times. However, when I needed them to help me fix an important issue with one of their previous installs, they let me down. I made an appointment, then just hours before I was set to meet with them, they cancelled. Not only that, I got a lecture by them about how the amount of money it would cost them to travel to my home. I get you have to be worried about your bottom line as a business owner. I get if you're too busy. But don't cancel and then complain to me about it. In essence, I'm sure they'll be great for a bigger job in your area. But ensure that they're going to follow through on it.

I had to replace a gutter, and they did a great job. They clearly explained the bid, and had the…read morebest price of three bids. The work was done efficiently, and the new gutter looks perfect. I'm very happy with the service and would definitely recommend them.

Very responsive in all communication. They did an excellent job for a very reasonable cost…read more And they are totally honest and fair. After they started the job, they noticed that some of the fascia boards were rotted, and said that it would cost an extra $260 to fix the fascia boards. I agree to that. Then, the foreman said that there were fewer fascia boards than they thought, and it was only going to be $200. I said "Cool!" Finally, after they were all done they realized there was only one board that needed to be replaced, and they only charged me $50. The thing I loved was they were honest, and lowered it to $50 even though I had agreed to pay the $260. Love these guys!

We hired them for two jobs: replacing some broken tiles, and adding grout to some spots that the…read moreprevious owners had missed in a shower. Both jobs were done quickly and communication was easy! I'd hire them again.

Put on new gutters last year. Did fine job, no leaks at all through winter. We weren't in town when…read moredone, but project went fine.

Did part of contracted job and then ghosted me. I had a very specific reason for contacting the…read morecompany; after multiple emails/texts/pictures they agreed to do the entire job. Come day of the work they only did the easy part not the part that I actually contracted with them. After that it was a few texts stating they would do the work and then everything stopped. Horrible customer service -- and from the owner!!

So a week after the roof cleaning I removed the Christmas lights and saw that they had left quite a…read morebit of moss on the roof. I emailed and called and left a message, and there has been no response after three months. Don't use this company

They showed up early/on time, Edmundo was super professional, wore a mask and a harness, walked…read morearound and explained the process and the estimated time. It's super clean and looks great. Everyone asked if I'd just had my house painted! We will be calling Greg again and again!

I decided to choose Skyline roofing to replace my roof after I saw the good reviews in here…read more Communication wit Greg is good. My project started yesterday the first day. Looking forward to the good work from this company. Will post more after project complete.