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    Window World of Roanoke

    3.4 (10 reviews)
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    Services - Window World of Roanoke

    Siding installation

    Siding repair

    Siding replacement

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    Cook Siding & Window

    Cook Siding & Window

    (9 reviews)

    Gutters, on time, great price, recommended a painter who was fantastic. Of course, now that the…read moregutters are on, we have not had rain. But I have a lifetime warranty if there are any problems! Highly recommended.

    DO NOT RECOMMEND. I…read morenormally love giving local, family-owned companies huge shout-outs and great reviews. Sadly, Cook Siding & Windows is not one of those companies. Our 7-10 day project lasted nearly 8 months (from contract to final inspection). We did have two installers and the final project manager (Malachi) who entered the project in the last 2-3 weeks who were excellent. Kudos to them! Everything else related to this project was a complete disappointment. Falsehoods, unexplained delays, subcontract workers tearing up the yard/project space, then disappearing for months at a time, mismatched materials, incorrect materials, sub-par work in places, permitting issues and unanswered calls and texts to our sales rep, other project managers and ultimately Cook's president for several months. We experienced all of this and more. This company is not the same company from years past. They used to be reputable and reliable. Some of this can be blamed on Covid (that is why we requested that they not even start the project until ALL materials had come in - which we quickly found out was not the case), but the falsehoods, ultimate lack of communication, errors in ordering materials and the irresponsibility of the subcontractors that they hired was Cook's responsibility and could not be attributed to Covid. This company must want only one shot at your business and money because they surely don't do anything to secure your future business.

    All-In-One Home Solutions

    All-In-One Home Solutions

    (2 reviews)

    Hired All-In-One to put on a roof a roof on the back side of my hour in October, 2015. The roof had…read morebeen replaced in 2010, but it has started leaking on the back side of the house. The company who had put the roof on in 2010, had went out of business. The work done by All-In-One in October, 2015 was great. Problem solved. The project manager was fantastic and very responsive. Fast forward to March 2022 and a little background on my house. I have a log cabin. It is all wood, including the roof and support beam that runs the whole crest of the roof can be seen from the inside of the house. It has cathedral ceilings and does not have an attic. The first part of March, a leak started over my stairs leading up to the second level of the house. I set a date for the AIO project manager to come out and take a look at the problem. The date came and went with the manager apologizing for not being available. Set a second date. The next date the manager showed up and looked at the problem. I asked if the previous project manager still worked for the company. I was told no. An inspection continued and the new project manager told me this company had worked on log cabins in the past without any trouble. The estimate was provided and I agreed to the work to be done, but wanted a list of materials. I was told I would be given it when the crew arrived to begin work. A couple days before the work was to begin, a delivery of the materials came. It included a ridge vent. This type of hour CANNOT have a ridge vent because cutting into the peak of the roof would be cutting into the support beam. I called to protest the vent being installed. Also, it seemed to me like an awful lot of shingles and nails for this project. The work began with another layer of particle board to provide additional protection on the roof and no vent. The roof was installed. I anticipated no problems and was told everything looked great. I had to have 2 hip replacements this year, so climbing on top of the house at that time was almost impossible and I had to take their word for the great work. To make a long story short, the work was terrible. There was never a problem with leaking around my chimney and sky lights, but after this roof was installed, I had rivers of water in an ALL WOOD HOUSE. Water and wood do not go together. I called MANY times about the leaking problems and was told the problem had to be with the chimney. A friend of mine who is 88 years old and had put on roofs for many years came over to evaluate the problem. He crawled on top of my very steep roof and saw the problem immediately. He said when the new particle board was put on, it made little room for flashing. So, AIO tried to use aluminum in hopes of diverting any water without putting the flashing flush against the cement of the chimney. They put the aluminum one the decorative stone. Also, we wrapped the chimney with a tarp to PROVE water was not coming in through the chimney. After MANY calls and LOTS of caulk, it still leaked. I knew it would never be fixed by this company, so this year I found a company that had 40 years of experience and came out to evaluated the problem and told me the same thing my friend told me. They should have cut some of the decorative stone to get a flush bond to the cement. I have had multiple hard rains after the fix and not ONE leak. I had a five year warranty with this company, which if you read the fine print of the contract, means nothing. Also, the extra material for this job, including the ridge vent, were loaded up and taken away. I have to wonder if the vent and extra material were taken to another job and the residents were charged. DO NOT UNDER ANY CIRCUMSTANCE USE THIS COMPANY.

    DO NOT hire this company. Our roof required replacing when we discovered a leak due to rotted…read morewood. After assessing the roof, the All-In-One estimator assured us that the terms of the contract would be satisfied. The crew completed the job in a single day. However, they did not replace the rotted wood. The flashing on the dormer was poorly installed and only partially caulked. No roof vent was installed. And the supervisor did not supervise or take pictures of the installation process, a contingency of the warranty. When we called the estimator to express our concerns, it was apparent that he was unfamiliar with the terms of the contract, and we had to review the details that we had highlighted for his review. The owner of the company returned in two days to correct the mistakes (i.e., replace the rotted wood, replace the shingles, caulk the flashing, install the roof vent). However, we have no evidence that the other components of the installation were completed per the contract. Home owner BEWARE!

    Zen Windows - Charlotte - Casement windows are designed to allow easy opening over a kitchen sink.

    Zen Windows - Charlotte

    (40 reviews)

    Ballantyne

    After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

    I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

    Window World of Roanoke - windowsinstallation - Updated May 2026

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