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    Windows R Us

    1.5 (11 reviews)
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    Affordable Decks & Additions

    Affordable Decks & Additions

    (12 reviews)

    Hired Mike at Affordable Decks of Washington County to build us a deck and roof. He provided us…read morewith a CAD drawing of how the deck/roof would look. Nothing on the computer rendered 3D design states it is just an example not actual. It looked as we discussed. He said it would come off the current roof line like it was built with a house. He had been to our home many times for changes and samples and going over options and we were quite clear that we had ordered a new door from Pella that was the same height as our current door just the length of the entire wall basically, his response was oh that will be beautiful we did that at our house. I even informed him that Pella was able to install a door before him started the deck and he said he would want to get the deck going. His subcontractors come and tell me that I should choose a different railing... I ran it by Mike, and he said the railing I chose is a pain in the butt they don't want to do it. (i feel that is why it is not done right, they were annoyed they had to do it.) It is not even installed with the right parts, no drink rail clips or adapters to stabilizers. Frank the leader looked at the CAD drawing and plans and said that the roof of the deck needs to be lowered and that it wasn't right on the 3D design. I also informed Frank about the door, and he asked exactly how tall and wide it was and I told him the same height as this 1 but the entire length of the wall. I ran it by Mike, and he said he would be out the next day to discuss with us and Frank, so we are all on the same page. That never happened. Frank put the roof beams in, and I immediately sent pictures to Mike that they look too low. I think it is going to interfere with my door, he said he would be out the next day to take a look, he came and said it'll be fine. Sure, enough I was right he was wrong. The roof was too low. Before the roof went any further, we demanded it be raised up and built as specified on the drawing that we agreed to and signed. Mike refused and turned into a total jerk. He told us too bad and buy a new door. The guys didn't come the next day Pella came out to examine it and see what could be done and drew measurements and what needed to be done to be able to fit the door in. The guys were supposed to be here to meet with the installer, but they didn't come. On another note, we were having a gas line put in by a plumber and Frank and Larry had their auger to dig post holes, well they asked the plumber without my consent or knowledge to dig out the post holes with his digger instead of using their auger, like everyone else. The plumber ended up charging me for it. I have the invoice. Through texts Mike said he would frame out the bottom for skirting, never did, ignored my texts asking about it. Bullnose trim that was supposed to go on the edges never got put on. These guys left my yard and under the deck a mess. I have watched a few decks here be built since and those builders left their yards like he was never there. Under the decks are nice and neat, smoothed out and 1 guy even put landscapers mat down. Not here, they left it all piled up and huge rocks and dirt underneath. My neighbors post holes filled in nicely and level with ground. Not here all my post holes are sunken in/ caved in. The contract states they would do the cleanup, but he didn't. Mike came and gathered his reusable scraps but as for their millions of cigarette butts and drink bottles rocks and dirt. No, me and my son had to go out and shovel everything and clean it up. Now, the deck is done, and we start noticing stuff around the roof where it meets the house, all open and exposed. My husband and myself had requested several times to have a walk through with Mike so all of us could see punch list stuff to fix. He finally agreed but made excuse after excuse to blow us off. My husband continually texted to ask when he was coming. The corner post trim hacked to hell they should have replaced it. No pipe connected to gutter to direct water away from the foundation, the railing brackets, several looked forced, there's spaces, lopsided. There is a drink rail, and you can see between the railing and drink rail like it is coming off. The railing was cut to hell. Now he's refusing to fix anything or honor warranty until we pay him another $2600.

    Honestly this place was a disaster. We asked them to come back to look at things and it took…read moreforever. The workers were slow and bitching. The deck is three years old and the roof is warping, the electric wires they placed were a disaster. They cut tons of boards short. I added some photos and got bunch more. Made me sick to pay what I paid for this. I am bringing this up now cause my buddy came over for the first time and told me this was a disaster. He is a private contractor

    Decks-Decks-Decks

    Decks-Decks-Decks

    (8 reviews)

    Beware, this company has gone down hill. I hired Bradley Kemp to build a trex deck for me. The…read morefirst issue was that it took a week longer to do because they were short on help. Upon completion, I had issues with uneven boards and some coming up and a gate that wasn't installed right and wouldn't shut. They did come back to address those issues. My main issue is the fact that i have a section on each side that has privacy fence in place of railing. I didnt realize until the first time the wind blew it apart and I contacted Bradly, that the fence is not trex but another brand. I bought new brackets and hardware to rebuild it and have since rebuilt it 3 times luckily having bought extra materials. I now have 2 fences blown apart. I talked to Bradley, the owner and he said he doesn't use that company anymore and that he would come by in the next day or 2 to look and see what other options I have since that brand is obviously not good quality. He has never come by and the only thing i have gotten from him is a text asking if it is an insurance claim. I said no, given i have a $1000 deductible and wouldn't think it would exceed that. I have since heard nothing after having called and text him about 7-8 times in the past 3 weeks. What really disgusts me is that he knows I have 2 small children and it being a safety concern with it being a 2nd deck. Guess there wasn't enough profit in it for him to help a customer in my situation and was hoping to juice an insurance company for alot more than its worth

    For this being our first time building a deck (12' x 40'), my wife and I had spent a lot of time…read moreand getting many quotes for the job. At the end, we chose Decks Decks Decks, and boy, did we make the right decision! This is an outstanding company with a very professional crew! The workmanship on the deck building is and the jobsite was so clean after the work is done! Brad the owner has many years of experience and expertise in this area. The entire experience was very collaborative and I never felt rushed/pushed to make a decision with him. The cost was very reasonable and the payment schedule is fair and easy. We will use their service again in the future.

    Windows R Us - roofing - Updated September 2026

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