I love my apartments . I have been here almost 3 years and just keep re leasing . The staff is…read moregreat and very caring . Would recommend these to anyone looking .

New ownership and management is shit ! No notice want our money but providing us nothing we pay…read morefor . No maintenance, a green pool and trash everywhere. We pay monthly for trash pick up and they charge us $50 for them to keep the pool clean. There's over 200 units here and this is how it looks.

I've lived in this apartment complex for 7 years. And every 18 months the rent goes up $25-40$…read more It's ridiculous but what the worst thing is that when they're resealing the bathtubs and sinks, and repainting surfaces in an apartment. Unless you tell them specifically to keep the windows open so those fumes don't leak into your apartment, they will do nothing. I as of 9: 26 p.m., had to go to my apartment downstairs for me and open up the windows further because they only had one open and it was a crack. I came into my apartment after working a 7-hour shift, with no note warning us that they were going to be painting or resealing below us like they said they were going to do, and my entire apartment smells like paint fumes. Thank God they had a window crack so I could crawl into the apartment and fully open the windows, by the way, this apartment is vacant. No one lives in there so I'm not breaking and entering, and within 10 minutes the smell as dissipated. These fumes are chemicals leaking into my apartment complex. The first and second time this happened to me and my husband, I was able to fix it like I was tonight and crawl into one of the windows and open it. But the third time it happened they tried to make us sign an NDA because we demanded 2 weeks off of our rent because we were not able to be in our home for two straight days because the person living below us was not answering his phone for three straight days, so after the second day when I came home from my morning shift, I called the city of deer Park and within an hour after I explained the code violations that was going on, the apartment managers came and open the gentleman's door. Open the kitchen window, that had a screen on it, and within an hour my apartment didn't smell like paint. If you are a tenant in deer Park gardens, you have the legal right to call on them for any inhumane thing. Know your tenant rights. Call the city if you have any questions about what is legal in the state of texas for tenants rights.

just moved from here to pay less for a way more spacious newly renovated apartment…read more This is one of the worst apartments I've lived in in my entire life. The first week we lived here my puppy got fleas. you can see the fleas jump onto your dog from the grass it is Ridiculous. Office lady Myra feels like she can walk into your unit whenever she feels like & can talk to you however she wants until you check her on it she is very unprofessional. The other officer lady was cool

Moving in from Virginia was hard, because the employees here did not answer the phone. Last year,…read morethere was a major roach issue around the entire complex and the apartment company didn't do anything about it until the end of the summer. Our A/C also went out last summer and it took about a week in the middle of summer to get it fixed. This year our dryer doesn't want to work and it has taken maintenance roughly a month to try to fix the dryer. It's been a pain having to dry clothes in the apartment especially since we will get fined if we line dry it on our patio. The apartments also decided to charge for the pool which is ridiculous in my opinion. It's only a dollar, but after living here for 2 years and having to go through rent increases then this. It's just not ideal. We also got an email from the complex telling us that we were parked in a reserved spot (even-though we were not) that is not reserved for anyone but that we could park there for $25 a month if we wanted...it's not a covered spot either. It just says reserved. They try to do events and stuff and honestly this place could be worse but I have not been very excited to live here this passed year. Then when moving out, we had them walk through the apartment to let us know what was wrong with the place. They said everything looked good and that we shouldn't be charged for anything. Then after moving out we got charged hundreds of dollars for the old carpet that they hadn't even had cleaned before we moved in. Very shady business and they try to undermine you and get you at every turn. Do not recommend them if you can avoid it.

I used to live here before and they have great management and got me in quickly and approved me as…read morequick as possible. management has been great help. Now i am trying to apply again here and hoping to get approve again.

Very helpful and fast with the whole applying process. The complex is usually quite and you can…read morebarely hear the traffic. It's a peaceful paradise in the city.

My 22-yr-old son lived here for 2 years, and loved it. Staff is professional, friendly, easygoing…read more Prompt maintenance response. Lots of privacy. His apt was at the front of the complex, slightly newer building. Never any problems. He loved it. Only reason I gave 4 stars instead of 5 is the area around the complex can be a little sketchy.

A lot of the reviews are from a couple years ago. After the construction was complete, a lot of the…read moreissues have resolved (mainly the pest ones). I really enjoy my apartment, which is a partial studio (there's a sleeping area but it has sliding doors so it's almost like a one-bedroom). The building itself is safe as all of the doors are key fob locked, though this will cause a lot of problems for your poor Uber/Doordash/Amazon Flex drivers who cannot access the building before 10am or after 5pm most days. The interior is clean and looks new. The amenities fit my needs, though they are not amazing. The fitness room has most of what I need, but it is rather small and cramped. The parking spaces are also rather small and will cost $35/month (garages are also available for a higher cost). There is no gate to the property so be wary of leaving valuables in your car. Water pressure is a constant struggle (my shower feels like a tickle on my back), but it's something you learn to live with. I live on the 2nd floor and have only seen one roach (it's Texas, they're kind of a given). That said, the complex IS right up against Clear Creek (hence the name) and a patch of #nature, so be prepared to see lots of critters, especially at night. There are lizards and frogs and spiders etc that like to hang around outside.

OK, we do not live here, BUT we did try to live here. The website clearly states "UP TO 2 MONTHS…read moreFREE". When we drove in we were told it was "ONLY ON A 2 BEDROOM!" Ok, so... let's look at 2 bedrooms. NONE AVAILABLE! Then, to make matters even more deceptive, after discovering they have no 2 bedrooms available, the "UP TO 2 MONTHS FREE" really means one month is free (AFTER YOU PAY A FULL MONTH UP FRONT) and the second "FREE MONTH" is NOT a "FREE MONTH" at all, but is simply a reduction in rent for the remaining 13 months, we determined there really is no "2 MONTHS FREE". The reply from the leasing agent was simply: "Im not in charge of marketing!" If this is how the relationship is before we even become a tenant, I can only imagine how much worse things will be after we move in, and judging from the other poor reviews on here, it looks like we made a good choice NOT to move in here.

Save yourself the headache and **DO NOT RENT HERE** This place is a health hazard and a safety…read morerisk. Let's just start by the office staff is nice but they don't do much. Getting them to answer the phone when you call is like playing the lottery. These apartments are filled with mold in the carpet and on the windows/doors. They will "clean" the carpet but it's so worn down they need to be changed. The AC system is so old and outdated they aren't clean at all and will drip into other apartments. They have this smell to them and have some kind of goop coming from the bottom of where the vent is,it's absolutely disgusting. They will put a deodorizer to mask the smell but not fix the problem so you will have to repeat the process. They just paint over and water damage or mold spots so you wouldn't know until your health changes. They are infested with roaches, silverfish and earwigs. It doesn't matter how much you clean. The safety risk is that there is no type of police on the premises. There have been many occasions of police entering for other reasons such as there have been 2 gun incidents none which were reported to us residents at the time. There has been a car chase in the complex as well. Also people going through your car and taking your belongings if you do not lock it at night. This is supposed to be a "gated community " and Luxury Far from it. People having arguments and fights all hours of the night in the parking lot and let's not forget no parking. People who have garages, do not park their car inside they will keep multiple cars in the parking spaces. People walk dogs without leashes scary for people who have small children. The garbage is over flowing and it takes a while for it to be cleaned up. If you know you have that much garbage it probably would be a good idea to get extra dumpster! This brings families of raccoons at night and possums while trying to throw out your trash and trying not to get rabies. The construction that has gone on for the past 2 years is horrific they will plug their power tools into your patio and your light inside your apartment will flicker great if you're working from home like I was. Your electric bill with extra and according to the office it does not go to your bill but it sure does. It has been done to multiple resident and we all saw an increase in our bill.

It's hard to rate this community... I lived here for over 4 years…read more The on-site staff is WONDERFUL. Laurie, Molly, Eric - absolutely wonderful. Anything I needed, asked for, questioned - they were on top of it, and they were so polite. If I had a maintenance problem, Eric and the maintenance team were ON IT. LOVE the onsite staff. They've always been so gracious. If this were still a Finger Companies property - 5/5. HOWEVER - Greystar? No. just no. Lack of response in emails. They upped my rent, but they were charging new residents in updated apartments about $300 less than I was paying... When I asked to match my rent to theirs or at least come down on mine, they offered to lower mine by $20. (Laughable). I keep getting emails regarding my deposit stating things were broken inside my apartment... I have emails from on-site staff showing nothing was broken, but Greystar corporate is saying it is broken... It's craziness. They added in rules for when they're allowed to pick up trash, when they're allowed to assist residents getting into their apartments even though someone is on site 24/7, and now - you can no longer have an accent wall... It's just silly rules that make the rent seem like a LOT...

Great management. Apartments could use a refurb, but each comes with a garage!…read more Don't rent a unit at the back as the heavy woods are there with tons of critters!

I had the pleasure of touring with Ms. Kim Jezek. I came in without formally reserving a tour (had…read moreanother tour prior and didn't know how long that would have lasted) and upon walking in, I was immediately greeted by Ms. Jezek. She was assisting another person, but was very friendly and even offered me water as I waited. The lobby is beautifully decorated and it's cool to know they have a Christmas decorating section. The gym was very nice with a stair climber. As Ms. Jezek became available, she maintained her friendliness and was very down-to-earth. I was originally interested in the E floorplan, but there wasn't any available to tour. She showed me the upgraded F floorplan with SS appliances and granite countertops. She explained the differences and comparisons of F to E units. The upgraded F was very nice and almost perfect minus the price. Upon getting back to the office, Ms. Jezek went above and beyond even explaining some D/C/B floorplans. Sadly, most units have either white or black appliances and it's a gamble on which you could receive. I explained to her that my prior apt, San Marin in Austin was an older apt had white appliances that I despise. I just cannot go back to white appliances - they are ugly and outdated, and mines at San Marin felt like they were from the 80s. *Anyways off of that sidenote* Ms. Jezek did not assume that my last apt was low income due to the older appliances. She was very understanding and searched for units that had a newer finish with the right price. Ms. Jezek even showed me the actual unit. The unit was beautiful, spacious, and bright. The attached garage was a real treat. The grounds appeared to be lovely with its foliage, and tall trees, and I didn't see any exposing trash littered throughout. There are some things I'd have to consider such as living near children. I saw children's toys in the adjacent unit across from the unit I toured. That was one turn-off since I WFM and prefer quietness over screams. Another thing is the lack of parking around the unit considering most of them were numbered (reserved). I wasn't much interested in having valet trash service again, had it at Valencia Place in Houston. The apt complex may be older, but the curb appeal is very beautiful. It's in a prime location especially if you shop in CL. I'll have to deliberate further with Ms. Jezek before my final decision.

Wonderful...I lived there 2 to 3 years ago.. And staff is…read morevery helpful... I would move back there anytime.....

My apartment was not very clean. I believe the people who lived in the apartment before me were…read moreslobs. I have had to replace the washer, dryer, electric outlets, shower and bath handles. There is mold in the shower. They have white wire shelves everywhere which in the closet is not great to hang clothes on. Gym is average not a lot of equipment. People do not pick up after their dogs tons of poop on the lawns. The apartments need to be upgraded. The dishwasher now just falls open, refrigerator opens and closes funny like it is off kilter. I have only been here a month. Yikes!