Had a great experience getting my granddaughters dress altered. And a she did a great job taking in…read morethe sleeves of a new jacket. Thi can take care of anything!! I will use again for sure.

I went to a different tailor that told me it was impossible to tailor my cardigan due to it having…read morepockets and me needing a lot tailored. I came to Ann's and as soon as I walked in she started marking/pinning me up for my alterations . I needed them done within a week she had the alterations done in 2-3 days !!! And it was perfect !!!!! I will definitely be coming back !

overpriced and didn't complete when they said they would. There are better places close byread more

Do not bring anything that has dog hair- that is the only concern they had when my husband had an…read morearm full of shirts. The lady started saying it would be an additional 25.00 per shirt. That is the first time I have ever heard that. My husband took his shirts to our other cleaners that we have used for years and didn't say anything about dog hair. We have used Classic Cleaners one other time, so we thought we would use them again. We won't be back.

Top Notch Dry Cleaning service. I get my clothes done regularly and the ladies always provide great…read morecustomer service! Same day service help in a pinch.

I really was disappointed in the customer service at this particular location. The location smelt…read morenice, very clean, and looked legit. I brought in 1 long dress, 1 mid length dress, and a 3 piece suit, with the intention of using a coupon. My original first impression was good, no complaints. I was a first time guess and was aware that they have a 25% off coupon for first time guests so I wanted to take the opportunity to use it, I made it clear I was a new customer in case my questions didn't give it away. The lady at the front desk answered all my questions and I was satisfied, so I left. Then about 10 minutes later I get a call from the same lady, The lady hardly spoke any English so I tried to understand her through a thick accent over a phone. Nothing is wrong with that at all, but what the lady was saying was NOT making sense. She accused me of not being a first time guest and said I already have an account there and that I couldn't get the discount. I was obviously confused, because I have a very unique first and last name and I live at the apartments down the street that work with this company. So I asked, how was I not a new customer and how do you have an account already? She answered me by saying my account is under my mother in laws name, at this I was very confused and not understanding how they could even say that if I do not live with her and am an entirely different individual and household. I explained that to her and she asked me to explain why my name and her name was on the account. (Lady... we share the same last name, that's all!) Now I'm frustrated cause I have to repeat myself to this person that already has her mind made up. I told her I am a NEW CUSTOMER, I shouldn't be attached to some other persons account, period! And she ended the phone call with 'I'll talk to my manager and see what they can do'. So my husband picked up the clothes the next day cause they never contacted me that the clothes were even ready like the lady told me they would when I literally asked when they'd be ready. So the person at the desk when my husband picked up the clothes said that they applied the discount, my husband was skeptical but went with it. He showed me the receipt and sure enough... we paid the full price! I'm very disappointed with this experience and will never be returning to this specific location.

The service requested was "press only." They do EXACTLY that! The quality of my clothes is always…read moregreat. The value is great as well! One of the best ones in the Cypress, Texas AREA!

This place is terrible. I don't recommend bringing your clothes here. I dropped off seven…read moreitems--two pairs of pants and five shirts--and checked all the pockets beforehand. When I picked them up, both pairs of pants had ink stains that weren't there before. The manager implied it was my fault and offered no real solution. Very poor customer service. Can anyone recommend an affordable cleaner with good customer service?

The woman who is always behind the counter is so kind and once even took my measurements quick to…read morefix some pants. They dry cleaned my clothes so well and for such an affordable price that I've stated to dry clean weekly. I have never dry cleaned before in my life and this experience turned out to be great. Once, I brought clothes to drop off and forgot that I had clothes there to pick up. I did not have enough money on me but she let me take it home and told me to pay next time I pick up. I've been going now two months and she has fixed clothes I never thought I'd get around to fixing. I never thought I'd be a person who "picks up dry cleaning" but this place makes that possible and I don't think I could ever to back.

Love love our local dry cleaners. We have been utilizing them for over a year now. My husband loves…read morethat his shirts can sit up by themselves!! She even offered me some extra stays. What a doll. So appreciate the quick turn around and the perfect mending. When you look around you can see that the location is Clean as well!! Thank you for such a great job!

Ricky and his team used to be good up until about two years ago. I started noticing small tears in…read moremy pants. There's a woman there that goes by the name Miriam she has blonde hair. She is extremely rude to me Anytime I speak to her about repairs due to their neglect. I've had to resort to speaking to any other employee anytime I'm there. I lost money here multiple times as well. Every time I ask them, they say they're going to check the cameras yet they never seem to find my missing money...

I was really initially impressed until this cleaners started changing the prices for the service…read more When questioned the manager/owner said "people don't normally question the prices, customers pay and keep going." So maybe I was the 1st person to ask why this particular item was priced less previously. Customers beware! Take note of your receipts if you choose to utilize this service!

Beautiful location their costumer service was amazing and very welcoming! They're very detailed and…read moreyou can tell they love what they do. I would absolutely recommend this bridal shop to anyone getting married. The experience overall was top ten.

Laura's Couture and Alterations is truly a hidden gem. Laura and her mom are absolute magic. They…read moretransformed my couture wedding gown into something even more beautiful than I could have ever imagined. It honestly became my dream dress. Their attention to detail, skill, and eye for perfection are unmatched. Laura is so sharp, hands on, and on top of every little thing. She immediately understood my vision, made amazing suggestions, and ensured every fitting was stress free and fun. Her mom is just as talented and kind, and together they're the most incredible duo. You can tell they genuinely care about their brides and treat each dress like it's their own. I walked out of every appointment feeling confident and excited, and when I saw my final dress, I was speechless. I can't recommend Laura's Couture and Alterations enough. They turned my dream into reality and made me feel like the most beautiful bride. Laura even came to help me get dressed and help out on my wedding day!