first of all since when doesnt a dentist pull teeth, you need oral surgeon to do it also they keep…read morebilling me for procedure already paid for and they acknowledge that in email and still send me a bill

I lost most of my front tooth in a surfacing accident when I was 11. I had had the bond replaced a…read morecouple times and it was always too big for my mouth, so my husband and I decided it was time to get it fitted correctly and crowned. I made my first appointment. A few days before the appointment, it was canceled. I called back to reschedule and met Dr. Stoddart. I was EXTREMELY pleased with her at first. I swore I would never see another dentist again. After the appointment, they wanted me to drive to the lab in Branford to make sure the crown would fit (or that's what they told me). I show up in Branford and they were like "uhh we only match the color?" I was in the chair for less than 60 seconds before they told me I was done and the color would be fine. Okay? Meanwhile Dr. Stoddart had cut my mouth a few times shaping my tooth for a permanent crown and she absolutely tore up my gum. I couldn't eat anything but soft food for 3 weeks after and I had nerve pain going from my tooth to halfway up my nose. My gum was black and blue and bleeding for literally a few weeks. Yesterday was my appointment for my new crown. I showed up early and it was super busy. I sat down in the chair and Dr. Stoddart told me she didn't like how the lab shaped the back of the new tooth. There was a little piece on the back that stuck out. She told me she didn't have time to fix it or she would get behind on my patients. I've never had a doctor say that to me before, so I just looked at her and said okay, I'll come back this week. She took the temporary crown that she had just taken off and reattached it. Unbeknownst to me, it has a huge break in the back of it where it met my gum. It was literally a hole in the back of the tooth. She reattached it, and as I was checking out I realized the hole. I freaked out a little, especially when they told me I couldn't come back until December 22. The past 24 hours has been lots of fun, where every drink I take a sip of, I can feel the liquid floating in the back of the temporary. The office called later that day to fit me in for today (the following day). I showed up 15 minutes early and expected my permanent crown. When I sat down in the chair, she said I couldn't use that one, it had the piece sticking out still. I was surprised and asked if she could just drill it off and she said no, she needed to get another tooth made from the lab. At this point I'm really upset. Then she numbs me up and starts shaping my tooth more. To say I'm in pain is an understatement. I was writhing on the chair with tears pouring down my cheeks in serious pain. The back of my tooth felt like there was a massive hole leading into my palette. I didn't even cry in the childbirth of my two children but this was intolerable. After her THREE impressions were done and my mouth was literally burning, she made a new temporary crown for me. I made the follow-up appointment for December 22. I walked to my car, got in and looked in the mirror. You can literally see the remnants of my real tooth under the temporary. There are spots on the temporary. It doesn't line up. It's adhered to the tooth to the right of it. It is an absolute joke and to make it all the better, I'm seeing my family for Thanksgiving in 2 days. I wish I could give less than 1 star for this. Let's not forget the fact that I paid $500 so far. Three appointments, one lab trip to Branford and a mouth full of pain. That's what $500 has bought me.

FRAUDULENT BILLING!! there is something wrong at this office, they are surely over billing, and my…read moreinsurance as much as told me this. They also tried to tell me multiple times that they are out of network for my insurance, yet I have verified, with my insurance provider, that we do NOT have a dental network and can see whoever we would like. They prefer to have me pay for what "they think I owe" prior to sending to my insurance first. They have very limited time frames for appointments and it takes 10 months to get a wellness visit. Thrilled to be leaving after 3 years with them for a much more accommodating pediatric dentist. Also of note, the actual dentist here is not very warm with children, and makes parents feel as if they are ruining their children's teeth if they eat any snack that is not a raw carrot. Honestly, don't waste your time bringing your children here.

The dentistry magic continues! I told our 5-year-old so that tomorrow was a dentist appointment,…read moreand he says, "Oh I hope it's that fun office!" At the appointment, he was excited and so cooperative, and when we left, he said, "I just love that place." Thanks to all the staff for making this such a positive experience!

Horrible. Exceedingly rude staff…read more My husband brought our son here on several occassions to have his teeth cleaned. Apparently, the insurance (Aetna) was not paying for the cleaning due to issues with the date of service being input wrong on their end. Received an over the top malicious phone call from someone at their office demanding I pay immediately and how could I not pay my bill for so long and how it was for so much money ($300-really?!). When asked if she or someone else from their office could call my husband as the insurance was through them I was asked if I was divorced? Extremely unprofessional. We won't be back.

It's a shame because this doc himself is real nice...but the front desk girls are a bit much…read more I have brought my three children to this office for over two years now. Dr. Wrubel is a doll. (I wish I could just rate his staff here.) The front desk girls are very rude. I once arrived 10 min late in a snowstorm. By the time I walked in, I already had a rude message from one of the front-desk girls asking when I wanted to reschedule my appointment! The waiting area was empty, so we did not hold anyone up. Bad customer service i thought... At the same time, I have waited up to 30 minutes to be seen before... If you can tolerate these rude front ladies, then I would see this doc. Otherwise, look elsewhere for a friendlier overall experience.

I brought my children here, and was so impressed. the dentist explained every findings and came up…read morewith an appropriate treatment plan. the dental hygienist, c-ray technician, assistants and front desk staff was very courteous, and made the children comfortable. So happy I found this place!

Loved our experience here! Was hesitant to love it because it's a 45 minute drive for us, but my…read moretoddler loved it! They gave her sunglasses and put on her favorite show, she had a seat on the big chair and was treated like a princess and she just was great for them. Very patient, gave options, explained what they did. No xrays that I recall though they didn't comment on her thumb sucking habit which surprised me as I know that should be an issue. We moved here because our prior dentist dropped our insurance but we're pretty happy with being here so far. The slide was fun too and she liked that she got a toy at the end.

Dr.Kwon to the rescue... again! Our most recent trip was…read morebecause my 12 yr old daughter lost a huge chunk of her front tooth during a softball game. We were freaked out but Dr. Kown took her right away, he informed us of her options and what to expect in the future including possible complications as an adult since she is still growing and the crack is next to the nerve. We now feel well prepared what to expect for the future and how to care for her filling. Dr. Kwon is not only knowledgeable, but very skilled, the front tooth filling looks PERFECT! He is truly an artist and he's so kind, he talked to my daughter throughout the procedure, making sure she was comfortable. We highly recommend him!!! - His staff is also fantastic!

Dr. Kwon is the best!!! Very professional and a perfectionist. I'm always happy with the service…read morehis entire staff provides to me, my husband and my 8 year old daughter. These COVID times are tough for all of us... but they make our dentist trips smooth and safe to manage.

I am 57 years old. I have had many dentists who graduated dental school at vastly different times…read moreand had vastly different dental technology at their disposal. Sophia Beason-Brown is hands on the best dentist I have ever had, and I've traveled the globe. Sure, I know for a fact that there are other great Dentists on the planet. I haven't met any of them personally though and I don't need any other dentist. She uses great equipment but could do the job expertly on 1960s technology. It's a rare dentist that has technicians who are genuine experts and are acknowledged and valued as such. Even the cleaning staff is recognized and valued. Sophia Beason-Brown is a gem.

Great service. I love Dr. Beason-Brown and her dental assistants. They are so through, friendly…read moreand give full attention to what they specialize in. They also make me comfortable. The office staff are very cordial. In emergencies, they give the appointments right away. I am very happy to find such a good doctor for my dental health.

First time coming here to get my widsom tooth taken out! ( had to take 4 out) I went in for a…read moreconsultation and an x-ray before I had my surgery. Everything was straightforward and made me feel very comfortable. The staff was amazing and friendly and I would definitely come back again if I have problems with my teeth in the future. I got my wisdom tooth taken out on October 18 yesterday and everything went out perfectly fine. I wasn't bloated and it almost look like I didn't get my teeth taken out because everything was done the right way. Dr. Maguire was my surgeon and he was terrific. I am scared when it comes to needles but he made it painless and quick! I got prescribed pain meds right away and now I can move and talk just fine! Best dental place to get your wisdom tooth taken out, I would recommend to anyone. Only problem is they are a little pricey but they do a good job

My family and I have gone to Day Hill Dental for over 24 years. I was a dental assistant and worked…read morefor an amazing progressive dentist so when we moved to Windsor it took some time to switch to a local dentist. Right from day one I knew we were in good hands with all the staff. They were kind and helpful. I have never felt pressured making a decision when given a recommended treatment plan. Their work is spot on and I have never had a problem with any of the completed work. I would highly recommend Day Hill Dental to anyone looking for a dentist.

They under diagnosed me. 5 years later still fixing their mistakes…read more Don't go here for 85 yelp characters doesn't help either

Service wise everyone here is great. My only issue is every time I come in I never get seen at my…read moreappointment time. My last visit I was seen 30 minutes later than my appointment time. Today they are also running behind. It would be nice if they had some type of system to let me know how late they are running because I usually come in during my lunch break. This way I won't be out of the office for too long. Otherwise great service, super attentive, and convenient location. There is no parking lot here so make sure you park on the street. If you're a first time patient you also get a nice swag bag with some goodies too!

Not sure how the Teeth Gods decided we were going to be the lucky ones, but they did and we feel so…read moreblessed to have Dr. Farley and his team apart of our self care journey!! The staff here are always willing to make sure we get in in a timely manner, installed amazing technology in line with keep us patients safe from contamination leading to COVID-19. We literally try to recruit anyone and everyone but then quickly feel like we don't want to share him with anyone else. Dr. Farley is kind, knowledgeable, beyond friendly, hilarious and we love his taste in music. He is just the sweetest thing!! Moreover he never does a service, just to do it and get your money. He doesn't not stand for excessive practices and puts our oral health first. Oh and before we forget-he is as cute as can be!!

Best Dentist ever. Walk out with a better and bigger smile than you walked in with. The apex of a…read morefabulous dentist plus professionalism plus great office staff equals beyond the five stars allowed here.