The customer service is phenomenal at this location. I was at the store around closing and it was a…read morelong line. Ellery checked my family out and she was so respectful. She had the biggest smile and was very polite even though it was the end of the store hours. She deserves a medal and a bonus because of her customer service. Not everyone in retail has good and long lasting customer service but she did. Props to her, keep it up girl.

1 star for the supervising staff and for the failed cash register technology. I took one item to…read morethe cashier to purchase. I was next in line and 5 people were behind me. There was one cashier and then a second came along and called us to their register. My single item was scanned and I inserted my card to pay. This should've been so simple. The pin pad failed and stalled with no error. The cashier tried to figure it out but couldn't so I said I would just pay cash. The cashier switched the system to cash and again it stalled and wouldn't let me pay. Cashier called the supervisor over to help and meanwhile all 5 people behind me were being helped in a timely manner and they were all getting out the door before me. Supervisor couldn't fix the system and instead of sending me to a working cashier he kept me at the register while he tried to figure it out. I think what upset me most was that good customer service skills would send the customer to a working register to be helped timely. That didn't happen and I seriously only had one item to purchase. I ended up leaving without purchasing anything after the 5th person that was behind me was almost done with their purchase and I was still hanging out with the crew trying to fix the register for my one item.

Pretty Store, Fairly Standard Experience Anthropologie at…read moreWatters Creek is a pleasant place to shop if you enjoy the brand's aesthetic. The store is visually appealing, well laid out, and easy to browse, with nicely styled displays and a calm atmosphere. Service is generally polite but fairly hands-off. Associates are friendly when approached, though there isn't a lot of proactive or personalized assistance. It works well if you prefer to shop independently, but it's not a location that stands out for customer service. Selection feels consistent with what you'd expect from Anthropologie--seasonal apparel, home décor, and accessories--with nothing particularly unique to this location. Checkout is smooth, and the store is easy to get in and out of within the Watters Creek area. Overall, a solid, dependable Anthropologie location. Not remarkable, but a nice stop if you're already shopping at Watters Creek.

was here yesterday and the ladies were really nice. Ask for Carla. Thanks to her, I've had an…read moreamazing experience and felt really welcome.

The girls are always so helpful and attentive. The stores always well cleaned…read more Wide selection of clothes.

WOW! From the moment I walked into this store, I was immediately charmed by the graceful presence…read moreof Emily K. She was so kind and helpful and truly made me feel so special as I shopped for an outfit for my great nephew Tucker's 6 month birthday. She is just as cute as a button! I would come back to this store just to see her again. GIVE THIS WOMAN A RAISE!

I had an amazing experience at this location yesterday! I'm a member and have never shopped in a…read morephysical store. Came in to get my husband some joggers and other gear and Marisol and team were super helpful. She reminded me of the member promotion and made sure we had everything we needed. I will definitely return! They have a great selection and it's great try some of the things on I've been eyeing online.

It definitely lives up to the negative reviews! Don't waste your time driving there, looking for…read moreparking..etc etc. tiny selection for men and no help from anyone. Go down the street to lulu instead if you need something.

The ladies working on 5/13/22 were so friendly and their customer service skills were amazing! I…read morewas greeted right away, told about the new merchandise, and I didn't feel overwhelmed which made the shopping experience very pleasant. It was my first time shopping in person at Vera Bradley and I'm so excited for a return visit! Definitely recommend!

The girls at this location are extremely helpful and sweet!…read more I came in to make a purchase and the associate, a brunette named Haley, was a blast! It was around Mother's Day and she meticulously wrapped all three of my gifts and was so fun and informative! I stopped in here a month later to make a couple more purchases, and she even remembered me. Both times, I stopped in when they had a sale/promotion in the store. I received a $20 gift card one time and the next, I received a free lunch box with my purchase (minimum of $100). They store their customers' information in their system, which helps w exchanges or returns. Whether it's me or the person I've gifted the item to, if the receipt has been lost, they can just look up the purchase in their computer and will gladly offer a comparable exchange! Every few months, if I don't make a purchase, they will send me a "We've Missed You!" coupon for $20 off a purchase a $75 or more. Much to my husband's disapproval, I'm hooked on their colorful, floral totes and luggage!

The ladies were so friendly until they discovered I was making a return. Their return policy is…read moreterrible. I ordered online. Didn't like the dress. When I tried to return I was told it has to go through an approval process for return and it wouldn't happen for 24 hours. Huh?! Who does that? I did get the refund but that was ridiculous. I'll never shop there again.

Excellent service, excellent selection. Love this brand. Always feel welcome. Until recently…read more I Truly enjoy the people that have helped me with every purchase, everytime, i shop at legacy west Johnny Was - with the exception to the 17th. I purchased 18 tops, skirt, pj.s, travel blanket, etc. Really enjoying myself and the other people shopping, as well as the sweet people that worked there. It was very busy , as they were having a 20% off sale. I was happily surprised to learn that when i walked in. But the woman that was clearly an employee or owner on the phone next to the register was incredibly rude. She started scolding me, the other customers and even the employees telling all of us to "shut up" so she could hear on the phone. It didnt matter how quiet we were she kept shushing or saying "BE QUIET" accompanied by the rudest look she could offer. Gesturing her frustration toward us by wildly waving her hands at me/us; It was humiliating. So, We all began to whisper to the employees any questions we had as we paid out. And even that wasn't good enough to her. She wanted everyone to "shut up" completely. If i had not spent so much time searching for the items i needed i would have walked out. To tell people in such a rude way to be quiet, so she could talk on the phone was so rude,unwelcoming, uninviting, and ruined the whole shopping experience. The women that worked there were so incredibly sweet trying to help all of us despite the rude woman on the phone. They didnt deserve her rude attitude toward them. ---Go to the back, call from your cell, i dont know .... But i would think if you have customers spending a significant amount of money in your very busy store, it would be polite to not scold people as we are trying to pay, or the employees that were working so hard to help everyone. Do not tell me or anyone to shut up. That is simply rude. Especially when it was Clear we were making every effort to be quiet for you. I regret not saying anything to this person. Next time I will. Meanwhile, I wish to send out a huge thank you to the other women working there that day helping so much and being so kind. You are the reason i will go back. My rating is solely based on the rude employee/owner on the phone. I give 5 stars and then some to the other Johnny Was employees.

I love everything about this shop! Everyone there is helpful and takes all the time a client needs…read more Everything there is the newest style and the quality is excellent.

Ms Rory will transform you if you will only let her! I am a devoted fan and this is my number one…read morego to! Shoes and accessories are amazing. You will not see yourself coming and going. Quality is exceptional AND to top it off they over eyebrow service every six weeks! Love LOVE LOVE Sussie's! Special thank you to Juli P for recommending Sussie's!