If you're in Ganges, stop here. It's my favorite hardware store with a lot of great kitchen and…read moretabletop goods. We also picked up throw ropes for our boat, and I could have bought a stunning tea kettle for $75. That's my point--yes, there are predictable, important items here like hinges and tools, nuts there's also awesome garden items and linens and cards. I never know what delights I will find, so I'm disciplined about stopping here when I'm in town. It's well stocked and the staff are friendly and knowledgeable.

Mouat's has always been our "go-to" place on Salt Spring. It has an excellent selection of good…read morequality clothing, as well as work ware and fashionable and servicable shoes from good brands. Prices are reasonable, though perhaps a bit higher than Vancouver, due to more shipping expenses and a smaller volume. But it's worth it to get good quality and good service from a knowledgeable staff, in a calm atmosphere.

New to Salt Spring Island, I went into the store to purchase a patio umbrella stand. They didn't…read morehave it in stock so ordered it. What arrived turned out to be concrete instead of metal and was of such poor quality that it broke. My concerns of receiving the wrong product were not heard and I'm out $50 as I do not have the product (they do). I will not shop or purchase at Mouat's or have anything to do with any of the other Mouat's empire retailers or establishments.

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Never have much stock, and the last few times I've gone in there the shelves have been getting…read morebarer. Just wanted some basic painters tape and there was hardly any on the shelf. Wanted wallpaper paste today, oh they don't stock that!!! It's a hardware store for goodness sake. I don't want to order a basic item online and wait for it to come in, I want to walk into a hardware store and BUY it. I only try here because it's on my way home, but honestly, I should stop wasting my time and just go to Home Depot.

We came here to pick up some wood. We drove the truck into Rona and picked up wood from there…read more After loading the wood, we then went inside to pay. We stopped by the gate and they did a count on the wood that was purchased and off we went. Rona offer services and discounts to contractors. They even allow purchases on account.

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

If you live, boat or visit Anacortes, the only hardware store that has it all is Sebo's Henry…read moreHardware. We keep our old (1941) wooden trawler there at Anchor Cove -- and we're in Sevo's sometimes twice in a day (we forget stuff). The most helpful (and cheerful!) staff, the best selection and we always leave satisfied!! Thank you to all the Sebo's folks!

Great store. Great staff. I'm only in town for a residential job but visiting from Seattle. Had the…read moreparticular putty I needed. Sherwin Williams and Ace both treated my like I was ruining their day by asking for this putty. Next time I'm in town for a job I'll come to this store only