Ive had to visit this location 3 or 4 times only once with an appointment. The staff was always…read morenice and helpful. I have been helped every time with a positive attitude. Sometimes the lobby is busy. The central Apra phone system & staff - that's anotber story entirely.

If I could leave less than one star, I would do so. I was hesitant to return to Apria Healthcare…read moreas a provider for my CPAP machine and supplies but did in July 2025 at the recommendation of my sleep doctor, who was ordering a new RESMED AirSense 11 CPAP machine and related supplies. I immediately became suspicious and had a sense of dread in my gut when I saw that Apria had two separate billing to my insurance company for the AirSense 11: One billing of $2565 done on 07-30-25 and a separate billing of $1465 on the same day. When I called Apria to inquire about this, they assured me that it was "normal" and that the $1465 was for the heated reservoir. I told the person that it was not possible to purchase the AirSense 11 without the heated reservoir, and again questioned the second charge. He remained resolute that the billing was correct. (I told him that this, at the very least, bordered on insurance fraud). Fast forward to today. I turned 65 in December and am now on MediCare. I provided Apria with all of the updated insurance information, and was told that in January, new mask, heated hose, and other supplies would be sent to me. Nothing had arrived by mid-February, so I called Apria. A rep on the phone took an order for the needed supplies. A few days later, an automated voicemail from Apria said they did not have all of the documentation they needed, and the order was canceled. It turned out that with the new insurance, that I needed a face-to-face appointment with the sleep doc. We had the appointment and the documentation was sent to Apria. Because the order had been canceled, I had to call back in to request the supplies again. I did so, and again, an automated voicemail from Apria saying the order had been canceled because they did not have the needed documentation. Meanwhile, every month I am getting a bill from Apria for $6.36. I have paid it each month, and it shows zero balance. The rep on the phone cannot explain what it is for. Today is March 30, 2026. I call the Santa Rosa location again and get a call back from somebody who sounds like they are in a call center in the Phillipines. They are of no help, and cannot transfer me to a supervisor. As of today, I am DONE with Apria Healthcare and have asked my doctor to order my supplies from another provider. I plan on reporting the sketchy billing practice from July to the California Department of Insurance for investigation. Stay away from Apria Healthcare! God forbid if I were a patient that needed oxygen to stay alive! I would be dead!

My son got referred to PDI for some extractions and I was super nervous being this would be his…read morefirst time under general anesthesia. The process was very smooth and easy once I had everything ready that they required for him to be seen. We were scheduled very fast and the front staff ladies were so sweet and helpful and very informative of everything that would need to be done. Meeting the Doctor (Dr. Hagele) on the day of the appointment who was very informative of the process and the anesthesiologist that would be working on my child and being able to ask questions made my nerves feel calmer and at ease. My son did such a great job after the treatment was done. Recovery nurses were so nice and helpful to us. We couldn't have asked for a better place to have his dental work done.

Kind, expert-care for my special needs 20 year old son. We need regular (every 2 years) sedated…read morecleanings for my adult son with limited language and a big aversion to medical/dental procedures. PDI's team has twice now, been exceptionally supportive, thorough, and understanding of our whole family's needs. Highly recommend them. Sedation is a big deal and they have an exceptionally talented team from the front office, to the medical and dental teams, as well as the admin group. Thank you PDI!

The Redwood Empire Food Bank it's a great resource for our community it is also a wonderful place…read moreto volunteer. They're not only have human food but they also have pet food programs sometimes diapers wipes. If you are in need to reach out to them if they can't help you they'll find someone. If you're looking for somewhere to volunteer they take people pretty much of any ages smaller kids need to be with their parents there's so many opportunities to volunteer it's physical labor so I considered a work out for the day.

Thank you Redwood Food Bank ! We dropped off five bags of food (pasta, peanut butter, tuna, clams…read moreand soups) yesterday at the Whole Foods here in Petaluma. Keep up your great and much needed work !! Paul and Lynn Young