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    Windsor Storage

    4.0 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    5.0
    (4 reviews)
    Furniture Assembly
    4.5
    (4 reviews)
    Junk Removal & Hauling
    Responds in about 2 hrs
    5.0
    (1 review)
    Packing Services
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    US Post Office

    US Post Office

    2.2
    (35 reviews)

    Overcrowds the box with junk mail and then takes our mail including prescription medication and…read moreleaves a not saying they will consider our house abandoned. I watch the emails and know what was in there the whole two days I couldn't check it. I work when they are open in Windsor so now I have to go to the hospital because they are keeping my medication. And because I can't go when they are open... They will keep all of our mail forever. My medication only come by mail. They could easily have put the package on the porch or excluded the junk mail but no.... They kept the prescription medication. BRILLIANT!!! Now I have to file a theft report with the police department to get my medications resent via UPS.

    It's probably not worth writing a review about a post office, since the only time one goes to the…read morepost office is when they need to. Regardless, I just can't let this go. The staff is extremely unfriendly. I stood in an empty post office 'line' for a good couple of minutes before I asked the woman behind the counter if I could drop my package off here, pointing to the counter that has other packages placed on it. She ignored me the first time. So I waited quietly assuming she was busy with her head down in her phone and her EarPod in her ear. I asked again a little louder. Instead of a simple yes or no, she looks up, very annoyed that I've bothered her to answer a simple question at the job she's getting paid to do, and gives me an explanation about how there are signs posted in front of the counter. One read something like NO packages on this counter, and the other ones read something about how incorrectly labeled packages won't be shipped (or something - I should have taken a picture). The thing is, I also wanted a receipt of drop off, not just to simply drop the package off and leave. To the only woman behind the counter on 9/22 around 2pm, I am so sorry you had to interact with people at your job, how awful it must be to be you - to be so unpleasant in your day to day interactions with people.

    Expressway Self Storage

    Expressway Self Storage

    4.0
    (12 reviews)

    Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

    **CAUTION** Before renting at any storage facility managed by Cubix Asset Management, I would…read morestrongly encourage prospective tenants to do their homework and ask a lot of questions. My concerns don't stem from a minor customer service issue. They stem from how Cubix handled the aftermath of a burglary at one of its managed facilities where my property was stolen. As a disabled veteran, many of the items I stored were not simply replaceable household goods. Among the property taken were military awards, memorabilia, service-related keepsakes, and personal belongings collected over years of military service. Some of these items had been with me through multiple duty assignments and major chapters of my life. They carried sentimental value that cannot be measured in dollars and cannot simply be replaced with an insurance payment. After the theft, I spent months attempting to obtain basic information, including insurance contacts, ownership information, preservation of video footage and access logs, and a clear explanation of what happened. The process was frustratingly slow, communication was inconsistent, and getting straightforward answers proved far more difficult than it should have been. The facility advertised security cameras and surveillance. After the burglary, I was informed by the property manager that the camera covering the area of my unit was not functioning or connected to Wi-Fi. Learning that after my property had already been stolen was deeply concerning. I also learned that there had been another break-in in the same area of the facility just days before my unit was burglarized. That raised obvious questions about what additional precautions, inspections, or security checks were performed afterward and whether the advertised daily walkthroughs were actually occurring as represented. What was most disappointing was the lack of urgency and accountability after a customer suffered a significant loss. A theft is stressful enough. Customers should not have to spend months chasing information that should be readily available after an incident, especially when the stolen property includes items that are impossible to replace. In the end, after months of follow-up, the only resolution offered was roughly three months of free rent. While I appreciated that some offer was eventually made, it amounted to very little compared to the value of the property that was stolen and the time spent trying to obtain answers. Rather than providing confidence that the matter had been taken seriously, the offer felt more like an acknowledgment that something had gone wrong without any meaningful effort to make it right. The message I was left with was simple: the loss was significant, but the response was minimal. As a result, I have been forced to pursue the matter in small claims court. If you're considering renting at a Cubix-managed facility, I would recommend asking the following questions before signing a lease: * Who handles theft and loss claims? * How can tenants obtain insurance information if property is stolen? * What procedures exist to preserve surveillance footage and access records? * Are all advertised security cameras actually functioning and connected? * What steps are taken when there is a reported break-in at the facility? * How quickly are customer complaints escalated and resolved? * Who has authority to make decisions when a serious issue arises? I can only speak from my own experience, but based on that experience, I would think carefully before storing anything you would be upset to lose. Renting the unit was easy. Getting answers after a burglary was not. Anyone considering a Cubix-managed facility should spend as much time asking about theft claims, surveillance systems, and incident response as they do comparing rental rates. Those details may not seem important until the day you actually need them.

    Windsor Storage - selfstorage - Updated July 2026

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