It's a small family store but the knowledge they have is incredible! Great place to go. Highly recommended.

Large variety of food and toys. It's a local mom and pop shop so don't make a long trip without calling to see if they're open. If you're looking for a knowledge on what's good for your bird, it's there. You definitely won't get that at a pet store chain. read more

Great selection!!!! The people that work there are very nice and very knowledgeable and caring about their parrots and customers read more

The Personal Service that I (and I'm sure all others) Received is very Uncommon nowadays. My Birds Are VERY Much Happier because I was Lucky to find Catherine and Mitch (O: read more

If you ever get the chance to actually SEE this place, it's a bird lovers paradise, you're going to be very happy you did. Not only do they have EVERY kind of food: seed, pellets, name brands, and some fun ones not seen at conventional pet shops, but also a bazillion types of toys for every size bird. And/Or you can buy 'parts' and DIY. Cathy is so delightful and helpful PLUS the music is always upbeat: you'll be singing & dancing! Fortunately I'm only 1/2h away, but I'd drive a hundred miles to experience this again. All for my 16yo Congo African Grey, Bubba. read more

As a new parrot owner of an adopted bird, I required a lot of help. I have been working with the owners for over ten years now. They have been so helpful, they are more like one of my friends, than just owners of a great, parrot supply store. They have helped me with cages, stands, toys, lights and food. I think it's a terrific store. read more

I first went to the Windy City Parrot store a few years ago when I was looking for some toys for my chinchillas. They had such a wide variety of chinchilla-friendly toys (meaning, without plastic parts) at reasonable prices, AND supplies I was able to purchase to make my own toys. I recently adopted a parrot from a rescue, and the cage we purchased from him was missing a metal food cup from the top of his playpen. I searched every local pet store I could (franchises as well as family-owned pet stores) and couldn't find it anywhere. I ended up contacting the manufacturer of the cage and was told each dish would cost me $9.50 + $15 s&h. I found the SAME dishes at Windy City Parrot for $7... and I DIDN'T get gouged on the s&h. I ended up ordering 3 dishes from Windy City Parrot and a small toy for a better value than I would have gotten from the manufacturer. The package only took 2 days to get here, even though I chose Standard Shipping. I was really surprised! I also like that Windy City Parrot offers discounts for new customers (15%) and that they work with rescues so that a part of your order goes back to the rescue (5% I believe when you go through a link on the rescue's page). I definitely recommend Windy City Parrot for all small animal and bird lovers! read more

Came in here looking for a cage and the woman was super helpful. She explained that she can arrange for an in-store pick-up of the cage since they had to order their cages from off-site. By picking up the cage myself she knocked off a bunch off the price that would normally cover the shipping. She also talked me into sizing down, as I had originally looked at a 36x24 cage for a conure, which she said might be overkill especially as I had already explained we were in an apartment. I placed my order on Monday and it came in on Wednesday. She loaded the heavy boxes into my car and even switched out the deep dishes that came with the cage to shallower ones that would be better for a smaller bird. If you need bird supplies, this is the place to go! One of the best customer service experiences I've had in a while. I will definitely be giving them my business. read more

I'd frequented this bird supply shop when it was still located on N. Milwaukee Ave. I see from the first review that the relocation was the result of a fire. How sad that some of the birds were lost. Anyway, after having been back in the N. Milwaukee area and not finding the store where I expected it to be, I called the free 411 number (no other way to go..great service!) and was told by the lady who answered at Windy City Parrot that they had moved over a year ago. The new location was not convenient for me and I knew they had a website (http://www.windycityparrot.com/), so I went home and placed an order there (free standard shipping on orders over $35!). The order was placed at 10:22 AM. By 1:54 PM I received an e-mail notification (with UPS tracking link..another plus!) that my order had been shipped. Wow, that was fast! That was Wednesday. The order shows as due to arrive today, Thursday. I don't think I've ever had such speedy service with an online order. This store carries the best in bird food, both natural varieties as well as the food recommended by a lineolated parakeet (that's my Iri!) breeder and educator at Brookfield Zoo, Jason Crean (http://www.beaksbirdhouse.com/index2.html). FYI: I now see on their site that they no longer carry any live birds. read more

I shopped at this place online and at their location in Chicago for many years. I lived in the suburbs and would make the long drive specifically to go to this store because I wanted to support a local business. Then a few years ago, I had an incredibly nasty interaction with Mitch on their Facebook page. He had written some post about how avian vets don't know what they're doing, they're terrible and trying to kill your birds for money etc., and everyone should just listen to him instead because he knows more than they do. (I suspect they might have been more amenable to working with the vet who had a problem with a product if she WEREN'T a veterinarian, to be completely honest, because that was how high the level of hostility is to veterinary professionals.) I politely objected to this. He seemed to just lose his mind and was extremely nasty, rude, and demeaning right off the bat. Honestly, he seems like a very unstable individual and I cannot understand why he interacts with customers in any way when he is temperamentally incapable of behaving professionally. I couldn't believe the level of unprofessionalism when I was very deliberately and clearly not being inflammatory or combative at all. I now work in customer service and I don't even behave like that to customers who ARE inflammatory or combative. It was just so bizarre. He explicitly didn't care that he was losing a customer with his wildly unprofessional behavior. Apparently I should have known he was like that because he has always been like that, and any real long-time loyal customer would have known that, and he didn't need my business anyway. And as you can see from some of the reviews here, I'm not the only one who has had this kind of interaction with Mitch. He's been like that to other long-term customers as well. It sounds like from the reviews he is perfectly nice to people who defer to him in all things and bolster his apparently massive ego, but if you say, "I don't agree with you," get ready to have your head immediately torn off and to be told that they don't need your business. It's deeply messed up. If you can do without your customers--including and especially your loyal customers who have been shopping with you for 10 years or more--then I guess you really can do without your customers. I've been shopping at Petsmart and Chewy ever since. Much better service, and particularly Chewy is great at making their customers feel valued despite being such a large business. At the very least, no one is going to go out of their way to alienate you at a chain store. read more

As a veterinarian, I would STRONGLY caution any bird owner against purchasing any products from Windy City Parrot. They sent me a product I had ordered online that was clearly defective, and then not only insisted the broken item was not defective, but also refused to offer me the option to return or exchange it free of shipping charges. I strongly suspect this item was already purchased and returned as defective by a former customer. Please DO NOT waste your money, jeopardize your birds' health, and give yourself headaches and hassles trying to do business with Windy City Parrot. read more

Received exactly what I needed, water bottle replacement stopper and drink tubes for Lixit water bottles. Fits perfectly. Fast shipping. Will return to this online store! read more

Love this place! Great bird accessories, toys, food, and information. The owners are really knowledgeable bird people who are always willing to lend an ear and give suggestions on our feathered family members. The location on Western Avenue has convenience convenient street parking free right out front and it's located right on the corner of western and Iowa. The store is wall-to-wall floor-to-ceiling bird paradise and stock all of the essentials and then some for any bird or parrot owner. For small birds to the largest parrots Windy City parrot bird store has food toys treats and all of the accessories all in one location. The people in the store staff and owners alike greatly helpful and very knowledgeable. Prices are very reasonable and much less expensive than many places I found. I have never seen such a selection bird supplies in one place. Their website is easy to navigate and also sells everything you see in the store but since I'm close living right here in Chicago I love stopping in and chatting with the bird people and seeing all the merchandise first hand. read more

Windy City Parrot - Windy City Parrot store Chicago! - Bird Shops Near Me - Lowell, Indiana

Very knowledgeable owner that was able to answer questions about my lovebird and refer me to a place to get his nails clipped. They also had a great selection of food and supplies. Everything that you'd want in a specialty shop. read more

I order online from Windy City. They have such a wide variety of products to choose from to help me care for my parrots. They also included information from each food company on suggested diets and pellet conversions that successfully converted my budgies to pellets. Always great products, great customer service, and Mitch's videos on how to set up cages and how to use toys are super duper!!! I also get so frustrated with high shipping rates. But Windy City has many free shipping offers, and many sales on a regular basis. read more

Both me and Rex (my Timneh) love Windy City! Fun, great, inexpensive selection of parrot toys. I loved their first location - much more retail-y, and they had parties for which you could bring your bird! But, despite the new location's limited hours, I go for fun selections. Mitch and Katherine are totally tapped into the crazy bird community too, so if you need anything, they can help point you in a direction. And they never carried live parrots, so no one got hurt in that fire :) Said they had thought about it, but thankfully didn't go there! read more

I love Windy city parrot! They have everything you could ever need for your fid, and at excellent prices. The food is always fresh, the owners are nice, and my bird is happy. read more

4 reasons to shop at Windy City Parrot: (1) GREAT VALUE - good quality at a good price; (2) AWESOME selection, constantly being improved and added-to, of everything your parrot could want; (2) FABULOUS customer service - fast, accurate, shipping, responsive customer service people, informative and amusing posts; (3) BUY FROM A LOCAL, SMALL BUSINESS THAT CARES ABOUT YOUR ANIMALS, AND NOT AN EXPLOITATIVE, HEARTLESS CORPORATE PET SUPPLY CHAIN THAT TREATS THEM LIKE OBJECTS! We are so lucky to have a business like Windy City Parrot, let's keep them around :) read more

Extensive, well renowned online store! The staff at their store in Chicago is knowledgable and willing to go above and beyond to find you what you are looking for. They are true bird/parrot experts! read more

Very friendly. They do mostly mail orders but I'm glad they are open for shopping in store. Lots of food, perches, toys and accessories. Last summer I bought a small cage that I use to bring my bird with me outside on the deck. I buy stuff everytime I come in. I buy things I wasn't even planning on buying! Great prices, too. Chicago doesn't seem to have many bird shops, but this one is all I need. read more

They knowingly sell full spectrum bulbs that do not produce UVB for parrots. UVB is important for some parrots health, it allows them to keep strong healthy bones and helps with the absorption of calcium for egg laying. When I realized this, I wrote a review of the product on their website stating that the bulb they were selling did not produce UVB which they suppressed and did not post. After reading my review they sent me an E-mail (I did not send them one first): "We read your review about our economy full spectrum bulb. I's important to note we specifically do not mention UVBs in the listing which is why teh bulb is half the price of a featherbrite bulb - With birds the benefit to UVB bulbs is overstated, here's why: (link) good luck mitch" So I sent them a message back: "You also did not post my review. Not mentioning UVB in the listing is a marketing ploy I get that, at least let somebody like me tell potential buyers. One person labelled the bulb 'Vet Prescribed'. And I quote 'My vet recommended a full spectrum light for my cockatiel. I researched this type of light and found Windy City Parrot. I was impressed with their description of the product and with the price. These folks are responsive and shipped fast. I don't know yet if Buddy is benefitting, but she seems to be fine with it. Will buy another one when needed. Thanks.' Now before you start telling me that you accept no responsibility for other reviewers let me ask a question. Shouldn't I be allowed to have my review posted as a rebuttal to this kind of nonsense?" And this is the response I got back: "Unfortunately Jacob we "go with the flow" we've sold several thousand of these and your's is the only comment about no UVB - also because we dropped the Featherbrite bulb I can not recommend a product that needs to be bought from a competitor - we did sell Featherbritie for 10 years with 'UVB' in the title and we still sold our bulb 25 to 1 over feratherbrite's mitchr" I'm just a random internet shopper who got one thing, it makes me wonder what else they could be trying to sell this same way. I will not shop here again. read more

Very rude staff! I called to ask if they sell a particular type of bird. they told me they only sold bird related items. Ok fine, so I asked if they recommended any good breeders. I was rudely told that they don't have time to go to other pet shops. Wow. For a store that is supposed to cater to bird owners it seems like that would be an unexceptional, common question. read more

I purchased a medium size perch from this company and it broke shortly after the 30 day return policy. When I called customer service the agent said "Well of course it broke. You bought the wrong size!" I explained that their description recommended precisely that size for an african grey. After being lambasted by the customer service agent I spoke to Catherine Tobsing (President) who confirmed that the description was indeed wrong and that they would correct it. However she still insisted there would be no refund, replacement or return allowed. Shortly after that my credit card was compromised and it was traced back to this establishment. read more

What an incredible company! Upon finding out that they do not ship to Canada, they made an eBay order for me to access. The order was also made to the exact number of items so that shipping would be the least possible. When I chose the wrong payment option, they reimbursed me so that I could complete the order properly. read more

Well, now after NOT responding to my emails, the owners of this company are now slandering me on social media, while continuing to suppress my reviews and comments. One of my friends (who still gets their emails) said they had an article on their blog and newsletter on the nets in which they claim "we have no negative feedback from any of our customers about bird climbing nets." I replied to this lie and if you read through the comments, you will see Mitch replies and ADMITS they DID HAVE my negative feedback but uses the excuse that " we assumed it was more Bonnie Jay lies" even though I have NO CONNECTION TO BONNIE JAY aside from trying to purchase HER COMPANY'S net - as in the nets that were PICTURED on the WCP website. His obsession with this woman smacks of mental illness and he goes on to slander AND THREATEN me by stating "As far as I'm concerned - everything you're saying a suspect because it is the one and only complaint that we have on record for an Aronico net appears that you are in collusion with Bonnie Jay - so tread lightly as you may become part of a very large lawsuit". I posted a reply comment to his, and - no surprise here - it was never published. RUN, RUN FAR FAR AWAY from this business! read more

I love this store. They have just about everything--or know where to find it. Really personal service when I've had questions. And they ship orders instantly. I also enjoy Mitch's weekly newsletters. read more

I'm excited to finally have had the time to check Windy City Parrot out. Initially, I went to ask about cages but discovered that they had an unbelievable variety of quality bird products including, but not limited to, toys, cage accessories, vitamins, and food. The prices and variety of items are significantly better than the chain stores. I have a 34 year old African Grey. After "And Feathers and Things" closed on Fullerton, I've put up with the after-thought aisles of stale and expensive parrot food at Petco and Petsmart. I'm so relieved to finally have a place to buy/order quality, fresh food! I opened the bags I bought a couple of days ago and right away I could see and smell the difference. It's worth the trip and I found the staff very friendly and helpful. read more

This place is fantastic! The owner is extremely knowledgeable of all things bird related and is always willing to assure you buy the right supplies for your bird. There's nothing like this store in all of Chicago! read more

I am so happy I found this resource. They carry everything I need for my spoiled little sun conure, from her pellets to her favorite chew toys. If you have a bird, this is the place you need, read more

I've walked past this shop for years (probably over a decade) but having never owned a parrot or flying friend had no reason to stop in. Then my friend comes over and tries to give my chinchilla more water (it wasn't low and I had just filled it a couple hours before they came ). So of course they dropped it and it broke. Great, can't wait for two day shipping because chins need water. So I'm looking for a local pet shop and everything is either far away, expensive, or caters to primarily dogs and cats. Remember that Windy City Parrot is right down the street. Check the website and YES! Jim the chinchilla is saved! So I walk down to the shop (luckily I had the day off because they do have specific hours) and am met by the nicest lady ever! We discuss the different options and I decide on this cool Snapple bottle one. Ok I could go for a Snapple or a mickey's (fits most wide mouth bottles) and she tells me that Snapple switched over to plastic BUT she had extra glass ones so she gives me one of those! Great customer experience! I'll be telling anyone I know with a bird to check it out and might even go back to see if some of the toys can be used for chins. read more

I have ordered from Windy City Parrot 5 or 6 times online. I live in Woodstock and each time I received my order in about 2 days. Packaging is excellent. Once I received the wrong item, but didn't want to mail it back so I just let them know. The next day I had received the right item! Excellent customer service! read more

My boyfriend and I personally were not fans of this store. I was talking to the woman there bout cockatiels and told her mine was vaccinated and she was COMPLETELY clueless as to why my bid was vaccinated and that my bird must have had something wrong with her for the breeder I got her from to vaccinate her. read more