This shop totally blew my mind! I dropped by on a whim because I was curious to see what they sold here, as there was a big Parrot Stars truck in the lot. I stopped in and was surprised to see how exceptionally neat and well-organized this store was upon entering. There were plenty of bird cages and bird toys, in addition to various types of bird food. Not a thing was out of place. My favorite part of this store, however, was the bird room! There is an expansive space here where their available birds are currently residing. They have a wide variety of exotic and beautiful birds here, including budgies, cockatiels, macaws, umbrella cockatoos, and so many more. There are more that one in each variety. The birds are very well behaved (save for one who was doing his thing and squawking loudly every few seconds, lol) and lovely to admire. A pair of large parrots were out in the open and one lady pat one--which it looked like it enjoyed! I walked by one of the cages to admire another bird that was chattering away and I discovered that he could wave every time I said "Hi!" How cool! This location also offers boarding for birds in case you are away for a while. They have a separate space in the back entrance for the boarding area. The shop requires you to use hand sanitizer upon entering and to wear a mask. I approve! Overall, I can tell that these are some healthy birds that have received exceptional care. I've only had budgies in the past and noticed immediately how much larger, healthier, and sturdier their supply of budgies looked in comparison to the small, occasionally sickly, ones I see at Petsmart, for example. I definitely anticipate buying a budgie here in the near future and am hopeful that all of the amazing birds here find happy homes soon! read more

It's a cool store, but the thing is, the bird are NOT hand-tamed. We spent a large amount of money on a conure and as soon as we got home, I had the sinking feeling that the bird was not used to people. I just assumed for all their bragging and all the money I paid that the bird was hand-tamed. Hand-taming takes work and skills I probably don't have. It is also hard to hand-tame a bird after it is a baby. And it was not a baby; it was ten months old. It was not used to being held by people. It was in a cage with many other birds. I was led to believe differently. Now I have a bird who does not like people. I am not bringing him back; I am going to give him a good life. But this is not what I expected (or paid for). My advice is that you find a local breeder and get a bird who bonds with people. read more

I am deeply disappointed and shocked by the treatment my family received from the manager, Alexis Highland, at Parrot Stars. We came into the store excited to purchase a bird and were even genuinely looking forward to their education. Instead, we were met with immediate hostility and blatant prejudice. Right off the bat, without any form of interaction, Alexis looked at us and declared that we were "unfit" to care for a bird. This snap judgment was made without asking a single question about our lifestyle or experience. Had she asked, she would have learned that we are highly experienced bird owners who have successfully raised and cared for a happy, healthy and beautiful African Grey parrot for 27 years. Instead of treating us like valued customers or experienced owners, she approached us adversarially, judged us for asking about each species, repeatedly criticized our caging setup and eventually told us straight up that she "didn't have a good feel" about us. Refusing service based on biased assumptions --especially to experienced owners eager to continue to learn and engage with the store's classes and obtain whatever additional caging and resources were required --is discriminatory and completely unacceptable. At the same time, the idea that this place sells birds to out-of-state buyers they've never even met is actually reportable! We will not be returning and want to warn other potential customers about the unprofessional treatment and toxic environment you will undoubtedly encounter here. It's no wonder that many birds acquired from Parrot Stars are sick or dead within just a few weeks to months of purchase. read more

Super friendly, helpful staff. So many toys to choose from in a far range of prices. The only disappointments were there being absolutely no information on the birds, not even what kind they were. Seemed incredibly odd. We were also disappointed that the birds weren't out free flying. I get it may be a liability issue, but just don't allow kids under a certain age and have anyone who wants to enter sign a waiver. read more

I called prior to traveling to this store, unfortunately wasn't told that they have cage size requirements for their birds. My cage is 32x36- I was told it needed to be at least 34 inches wide, but can be "overridden by a manager". Well either the manager did not like me or was really trying to shake me down to buy a cage from them because she would not "override it" Since my cage is as close to their "requirement" as possible, not sure what circumstances they would override this. Overall, was a very poor experience read more

Knowledgeable staff and the birds are beautiful and fun to watch and seem very friendly even though you can't touch them.

My 10yr old niece, bought a parolett here. She and my 10yr old daughter are very close, so she wanted to have similar pet with her cousin so that they can have "sister family birds" together. Her blue parolett was $550, so my daughter used all her piggy bank money and borrowed from her older sister to get her first pet, Yellow parolett, $450. With cages, bird foods, toys, now, if you do not have that in hand, this merchant does not let you buy their bird. So in the end, it was about $800. We had the bird one business day, and the bird did not look okay. I called the store to ask what to do, they told me to bring the bird over, they would examine the bird, and take care of her as they have a mobile vet who comes by. As soon as my daughter got out of school, we drove to this store. Driving for one hour to get there could not be longer, we were just hurrying to get there to get the help this bird needed. We take our pets to Niles animal hospital, but we could not get immediate appointment. We took the bird to the store, an employee took her in the back room, we waited for a while, she came out and told us that our bird was gone. My 10yr old was crying, I was in tears, we were just in shock. The employee told my daughter, " That is life sweetheart, sometimes things happen. Don't cry." On the store, in that spot, we were just in disbelief because our bird was sick but not dead and she was stretching her wings and making sounds when she was with us. We requested the body of the bird back so that my daughter could bury her first pet. They refused. They told us that they had to keep her until their manager, Alexis, could take a look at her on that weekend as she was out of town. This was on Tuesday. The whole week past, I called to see what was happening, our sales person, Maria, answered and hung up quickly after saying "The vet has handful of birds, so it is taking time but we will get back to you." Another week past, so I called again on Sunday to see what was happening to my daughter's bird, and they told me that Alexis would call us that evening. She did, she called us and said that "You did not feed the bird, as the bird had no food in her digestive track, so you starved the bird at least 48hours." My daughter was listening, and told, "I have a video of my Sundrop, the yellow parolett, eating for a minute and a half." "I did everything by your guidelines, I did whatever Maria instructed us to do." Alexis said "I don't know , all I know is that you starved the bird, and it died." Why would we purchase all the freshyly chopped wet food, dry food, we went beyond buying pollens, wild flowers, beneficial mineral blocks, kebob for fresh fruits and vegetable from the Parrot star, to what? to starve the bird????? And I sent Alexis the video of the bird from the store eating at our house. I requested for the autopsy report four times via email. When we were on the phone, Alexis told us that she was going to send the autopsy report if we wanted. I said "Yes we want the autopsy report." She said" I will send it by tmrw afternoon." We never had the autopsy report from them. I asked four times for it. When they just stopped communicating to us, I emailed and asked for the body of the bird back. I said, "My daughter is still very sad about her first pet gone. To give her closure, I will go in the store, you pick a date, time, I will go in, won't talk to anybody, ask anybody what happened, I just want the body of our bird back so that I can give my 10yr old a chance to say good bye." They never replied. My niece's parolett, too had the gastric yeast infection after she got her from this merchant. Her mom called the merchant and told them that they gotta let the other customers who bought birds same time know because that is something that birds around the cage all get. As Alexis claims, empty GI track proves that our bird had been suffering from gastric yeast infection before we brought her to our home, even though we had clear evidence in our video that the bird was eating in healthy manner. In my opinion, the medicine for the avian gastric yeast infection itself is over $54 and to examine and check again after 30days can cost hundreds dollars which is quite a bit. I think the merchant, parrot star, wanted to be cost efficient, so told nobody that the flock and other flocks have disease. They quickly got rid of the body, if our bird was gone, I would not know, because they refused to show me the bird, refused to give me the autopsy report that links to the number for our bird's band, and refused to give us entire or partial money back. Just ,,none. They kept our money, they kept our bird, they just did whatever they wanted out of this situation. There are not many exotic birds stores. Monopoly. It is really sad how they handled this situation. She should've just said that " I am sorry. I wrongfully accused your daughter as starving her loving pet." read more

See all

I was there an hour and a half. Barely acknowledged to even ask questions. I have had birds for 40 years, have a beautiful cage, the six perches required by the store, a play gym, and brand new toys waiting for the new baby. One little bird flew to me so she was on my finger a minute and THEN the staff cared enough to come take her. I asked about her price and they said "she was surrendered and is in the adoption program so only the manager can tell you". A price is top secret? Well, after leaving a message and sending an email, no response. (I live an hour and a half away so not driving back just for a price if no one can respond.) I watched families there adopting (the staff did tell me the adoption process is about 2 hours.) and sadly it is like a high pressure time share experience. The store has "requirements" to take the bird home that I find excessive. I would have to have photos of my cage with measurements, at least 6 perches, I do not know how many toys but my baby has many. I rotate them so she doesn't get bored. Three more sets on the way today as a matter of fact. And she spends hours out with me almost every night. I found a lovely breeder who is very caring and has well raised babies in SEWI so I won't be going back. read more

See all

Got my first parrot recently, the people who helped me out were super nice and I ended up learning a thing or two about birds that I didn't expect. Do expect to be there a couple hours if your looking to get a pet, they like to make sure you know what you're doing first. A good business practice to have I'd say read more

See all

This place I went to was amazing. Birds are not clipped & fly free within the facility, but not in the shopping area. If you come here to buy a bird, TAKE PICTURES OF YOUR CAGE SET UP BEFORE YOU LEAVE HOME! You are required to have a certain sized cage for your bird or purchase. Also, have TIME in the day before you get here too! They required us to do an hour training before taking the bird home. We got there at 12:30, and left at 3:30. This is where you can ask any sort of questions without feeling judged. They'll talk about training, do's and don'ts, toxic chemicals within the home to avoid, etc. Very vigilant on the birth certificates, and testings. The staff love their birds. Required us to take a certain bag of food home to help continue to ween our bird. Gorgeous place with so many toys. There's no bad smell in there, but it is VERY loud from the macaws. I love it here, they were very thorough, unlike petsmart or petco, who just give you an animal & send you on your way home, with no background data on the bird, or any questions answered. Ashley helped us out the most, and she was amazing. The manager as well was very vigilant & very nice. I'll be recommending this place to all my bird lovers!! read more

See all

I have been thinking about getting a smaller parrot but worried about my wife's allergies so we took a ride. Great place to go with your kids. They have lots and lots of birds. Some are in their cages but many are out looking for affection. The staff is great. Friendly and very educated when it comes to birds. They do not push you away. They take the time to educate and answer your questions. I will definitely go again. read more

Parrot Stars - Future bird owner? - Bird Shops Near Me - Arlington Heights, Illinois

I am SO excited about this place!!! I have been driving over an hour to go down to Batavia to a store down there, but now this place is so much closer for me!! They have fancy birds. Not your bird-fair type birds, these are REAL parrots. Expect to pay full (If not more) retail price. Some of the fancier birds are more than $20,000.... But they have a very nice, ever-changing, selection of beautiful and well cared-for parrots. In addition, they have a great supply of perches and toys!! They also have some frozen items- like sprouts. One girl mentioned they might carry frozen chop in future, which i would totally buy!! Making chop is a labor of love, for sure. LOL. The employees i've run into have been super nice and helpful. Definitely worth stopping in!! Excited for future visits, for sure. read more

See all

I cannot recommend this business enough! We got our green cheek conure last week and when we called ahead with questions they were super helpful. They accommodated us driving in from out of state to work with them and genuinely care for the bird's health and well-being as their number one priority. Part of the agreement that you sign getting the bird includes guarantees that you can return the bird if it means the bird getting the best quality care AND a lifeline of question asking. We now have called multiple times to ask general training questions. In our take-home consultation, even with both my partner and I being previous bird owners and looking up a ton on information beforehand, we learned a lot while we were there. I will also note that the variety of birds and the amount of high-quality bird gear that they have in stock is super impressive! read more

Parrot Stars - Green cheek conure and bird toy - Bird Shops Near Me - Arlington Heights, Illinois

See all

This business has some very unscrupulous practices. They tried to make double the price of shipping, nickel and dime you over selling their own products and "require' you to buy their own blend of food because as the manager, Alexis Highland stated, they had birds going home that were dying. If you make her mother or her upset by asking questions, they yank your bird away, and leave you stuck with a defective cage and accessories you can't use. It makes sense now why their birds are so much cheaper than reputable bird stores and breeders. read more

Awesome help from Alexis and her Mother Joyce. I saw a article about how excellent parrot stars is and l agree.

Such an awesome parrot store! Beautiful birds you can tell the employees take very good care of them no bald birds here beautifully intact feathers and all look healthy and happy! Employees all seemed very friendly and knowledgeable and they have a huge selection of parrot toys. I just like to stop in to look at them all huge selection! read more

See all

Worst experience I've had in any business for a long long time. They didn't say hello when we walked in the door, the place was incredibly filthy, and apparently I am not qualified to own a bird even though I had one for 17 years. Stuffy, stuck up, absolute poor excuse for being in the bird business. I went elsewhere and bought a beautiful little Indian Ring neck, from a place who values me as a customer, and doesn't question my abilities to take care of an animal. Hey Parrot Stars.....Thanks for NOTHING! read more

Very cool store-- especially for bird lovers. It's like visiting a little museum/toy store for birds. Strongly recommend-- except for when one of the birds landed on my head, the only ones laughing were my daughters after they ran into the other room to get away. read more

The staff is so knowledgeable and friendly. They have years of experience with our feathered friends. They'll give you advice and time to make your decisions. The store itself is set up for enjoying all types of birds . We've been visiting our baby African Grey and will take him home when he's weaned. If you fancy birds stop in. Our African Grey, Marky has now been home with us for 1 week. All our visits to bond seemed to pay off in the transition. He fully interacts with us, never missed a beat eating dry, fresh and mash. He very quickly enjoyed exploring his new cage and toys. The store staff was instrumental in helping us prepare for his move home, both in encouraging our visits and helping us make decisions. Yesterday he flew to me with intention and landed safely on my arm. What a joyous feeling when your bird figures out a new skill! read more

Parrot Stars - Baby African Grey - Bird Shops Near Me - Arlington Heights, Illinois

See all

I highly recommend this store, especially if you are a new bird owner like I am! This store has the most helpful, caring team you'll ever meet. Not only do they care immensely for the birds, but for yourself as a potential buyer and your well-being. If you try to buy a toy they may find unfitting for your bird, for example, they will advise against it rather than seek out your money. They educate you on your bird and safety for a couple hours before letting you take them home. Today, I adopted the most sweet baby (1 year old) cockatiel. They teach all their birds to "step-up" and all birds I interacted with are very comfortable around humans and hands. I am very impressed with the way they care so intimately for such large quantities of birds. I plan to return to this location if I do look for another bird in the future. Lastly, the store is very organized and well-kept. Drove a few hours there and a few hours back for our visit and I can say with certainty I am especially satisfied! read more

Parrot Stars - Our new baby, female cockatiel at home. - Bird Shops Near Me - Arlington Heights, Illinois

See all

Me and my dad took a trip out to parrot stars today and let's just say we will not be going back or purchasing/ recommending it to anyone. Yes they let their bird fly around and what not but when we went to the back room we saw the conure enclosure which had maybe 15-25 conures if that and it should be a bigger enclosure for that many. They're also selling them for $375 and most of them have damaged wing feathers or tail feathers or just missing their tail feathers. Definitely not what you want to be wasting money on. I feel bad for those birds in there and wish someone would do something about it. Unfortunately I had to leave 1 star to post a review. read more

Wonderful place for all your bird needs. The food, treats, toys, and other accessories are top notch, and the staff is very knowledgeable and friendly. Always have been treated with respect and care with all my needs for our birds. Absolutely recommend for everything you need. read more

They take wonderful care of their birds and their clients. I visited four times before I took my Gracie home. We made sure she was a good fit for me and my lifestyle. I continue to visit just to socialize with the other adorable birds! They have everything and are experts. I recommend them to anyone and everyone interested in loving a bird. I had no idea what a sweet pet she would be and have to resist the urge to take home more. They run a wonderful business. read more

I stopped in last week and they are great. Maria was beyond helpful and was very knowledgeable about parrots and helped us choose the right food and the perfect toys for my green cheek conure they have the best stuff for your feathered friends and top quality food for them as well! Highly recommend coming here and they have a cool selection of birds you can see in person. Don't go to pet stores for information about birds, parrots, or any kind of animal because they don't know anything they'll bite anyone. COME HERE! They're very nice and will help teach you the knowledge you need to know for these amazing pets. read more

Parrot Stars - Bird Shops Near Me - Arlington Heights, Illinois

See all

PLEASE READ IF YOU ARE CONSIDERING BOARDING YOUR BIRD! Firstly, the store used to be amazing. The past manager was extremely nice and loving to us and all the birds. However, the new manager is the opposite. I have always gotten bad vibes from her and her smile is extremely fake. However, the store itself had a pretty good reputation so we got our cockatiel (Mochi) from there. We already had a budgie (Disco) at home. When we were picking up the bird, they basically forced us to buy more than $50 of food and treats. Since most of the food seems high quality, we bought most of it. (This is important information for later.) Fast forward more than 2 years later, we had to go on a vacation and had to fly and couldn't bring Mochi and Disco. So, we decided to board them at Parrot Stars, since we didn't know anyone else that could care for them for the week. Firstly, when we dropped them off, they wouldn't let us go in and see what cage Mochi and Disco were going to be in, let alone set up a comfortable and familiar space for them. They said it was for safety reasons, and it was their rule, even though when we discussed the conditions earlier they said we could set up the cage (lies). During our vacation, we called several times asking how Mochi and Disco were doing, and they always said they were doing very well. When we went to pick them up, we first noticed Disco had dried blood on her head. The staff then carelessly told us that Mochi had a "few" blood feathers and that was the cause. However, it was way worse than that; Mochi apparently had a night fright and lost ALL of his left flight feathers, and it's obvious from the dried blood and the wound that it happened on the first few days. Also, under BOTH wings he has plucked a lot of the small feathers, due to stress and mistreatment. Thus, they were all LYING to us when we called and they said Mochi was doing very well, in addition to LYING straight into our face and not directly telling us what happened to Mochi's flight feathers. (I was the first to say that Mochi was missing all his left flight feathers and they agreed after.) Also, Mochi lost almost 20% of his body weight and is extremely underweight. We provided Top's pellets and some other food that he usually eats for them to give, and allowed them to give their seeds because we buy/ bought our seeds from them. However, when we picked our birds up, the seeds/pellets in their bowl were NOT the (expensive and good quality) food they forced everyone to buy; it was very LOW quality food, and Mochi didn't even want to eat them even though he loves his seeds. Moreover, he has become very skittish and sleeps with one eye open, always observing his environment. After talking to other bird owners, it can be agreed upon that not only was he neglected, but also mistreated. He seems very traumatized by whatever happened during his time in boarding. Also, Mochi is basically stuck to the window looking outside, like he hasn't seen the sun in ages. Disco is fine physically because she is an independent bird, but she is way more aggressive and wild (from them manhandling her instead of using the stick we provided to get her to step up). We will NEVER be putting them in boarding at Parrot Stars again, and I suggest everyone not as well. Listen to the bad google reviews! We will also never go there ever again because all they care about is the business and have lied to us many many times. read more

See all

This is truly an amazing place. So organized, neat and clean! Sooo many amazing birds to see (and Talk to!) My wife and I just bought our first bird today and both Skyler and Maria were both so sweet and helpful. Skyler took the time to prepare us for every possible scenario with our new Cockatiel. All in all the staff there made our first bird experience a memorable one in the best way possible. Thank you so much for the personalized and wonderful service! read more

Parrot Stars - Ready to take our new bird home! - Bird Shops Near Me - Arlington Heights, Illinois

Great bird based pet store. It is NOT located in Michigan which is what is showing at the time of this review. I purchase both of my birds here. You get to "try out" the bird before buying. Most seem to be hand raised but lose it the longer they are they're caged, mostly for the smaller birds so it's good to see how much work they will take before deciding to purchase. They have a small room to interact out of cage. They insist you purchase certain products to be sure the birds transition well and that you have quality food. Their prices are reasonable for a pet store so I see no negatives except I had just purchased a large bag of pellets and had to buy a small bag, it was still fresh when I opened it. I purchased the second bird I interacted with and couldn't be happier. I live in the City. I just wish they were closer. It's a great shop that truly cares about the pets. I wouldn't hesitate to buy anything from Parrot Stars. There's also a small "adoption" selection but I don't know how that works. They were all parakeets and teals when I was there. read more

Parrot Stars - Pretty Baby - Bird Shops Near Me - Arlington Heights, Illinois

We already have a parrot at home and have been sort of toying with the idea of taking home another. After visiting Parrot Stars, we'd definitely purchase here. Why? I'LL TELL YOU!!! They're super friendly here. Not in a sales-y way. A genuine way. In fact we were dissuaded from buying a bird on our first visit until our parrot gets a few months older. I can think of few businesses that encourage you to wait to make a purchase because it's better for you and your family. It built a lot of trust with me... I look forward to returning. I asked a LOT of questions and I'm, like, REALLY annoying. They didn't seem bothered. They give detailed answers that pertained very specifically to what I had asked. They're knowledgeable... and they listen. There's some fairly serious bird illness you have to be careful about when purchasing a bird. It's clear that Parrot Stars takes that sort of thing super seriously and that's important. These illnesses often don't manifest themselves for months and you're seemingly healthy bird might be infected. It would be devastating to invest all that time and money into a new bird only to find they've an incurable terminal illness... to say nothing of how painful these illnesses are for the parrots. Parrot Stars has a double door entry way and sanitizer for both hands and shoes! I've never seen this level of precaution and it's really encouraging. In talking with employees, it appears they also do extensive testing before birds are allowed out of quarantine. They've got a great selection of food and toys. AND ISN'T THAT WHAT LIFE IS ABOUT??????? read more

I have been in the market for a baby green cheek conure for about 6 months before coming across Parrot Stars. I am a first time bird owner and wanted to purchase from a place that was willing to be personable and answer my questions. Despite the fact that this store is new and has limited staff, I am usually able to get someone on the phone or reach Alexis through Facebook with all of the silly questions and updates about my baby bird for the entire weening period. I don't know how they do it, the birds are all well socialized and the place is very clean and well organized. They also take their time with each customer, educating them and providing them with support. Most importantly, my bird is friendly, healthy, and well socialized now that he's home. Glad I went with Parrot Stars! read more

See all

In April I began the search for my very first green cheeked conure, and I could not have asked for a better experience. After putting down a deposit on a little baby that had about another month before weaning, I was able to visit as often as I wanted. Everyone recognized me at the shop and were so kind & helpful, all the way through the (very exciting!!) day I picked up my baby. Alexis, the Store Manager, is so good with the birds and clearly has a passion for them (not to mention a fearlessness I envy!). They sent me on the way with lots of food, plenty of good toy recommendations, and an overall warm fuzzy feeling about my experience. I also love that they are so invested (literally) in parrot education and conservation. I went to some other bird-specific shops in the area and nothing compared to my experience at ParrotStars. A++! read more

I just got my cockatiel shipped and it was smooth.Somehow Delta changed to later flight without notice, but it was better as I could avoid rush hour. She is only 2 months so still making baby sounds but she is so healthy and sweet. She started to eat a pellet instantly. Overall, highly recommended! read more

Parrot Stars - Bird Shops Near Me - Arlington Heights, Illinois

All employees there are super friendly . They know how to take of birds. They are great breeders . If you are looking to buy a bird - buy from them ..!! read more

I've never stepped foot doors but I order online for all my birds need food, toys, perches whatever they need Parrot Stars is the first place that I go to they always have what I need and if they don't they at least called me to ask me was it okay to replace the item that they didn't have instead of just doing it I wouldn't of mind but I appreciate that the time was taking to make sure it was okay and their Natures enrichment love it makes my birds happy so I'm happy. read more

This is no fly by night operation. Sorry, could not resist the pun, but it fits. I was so impressed by the array of healthy looking, exotic birds and the clean environment. Paramount, however, is the attention they give to the potential bird owner and their no-pressure, educational approach to helping you find an avian friend. We were looking for a beginner bird for my 10 year old and a young man helped us handle both parrotlets and cockatiels. We even got to visit the nursery, where there were an awe-inspiring flock of hyacinth blue macaws as well as super-cute, in my opinion, baby cockatiels. In the end, after much deliberation, we decided that we will stick with dogs as our primary pet, but if we ever were to change our mind, Parrot Stars is my store of choice. read more

Great place! My conure is so well socialized and loving! I had a great experience at Parrot Stars and was given so much information about the new member of my family. They ensure quality and show so much love for all their birds. I will definitely continue to come back here! read more

See all

I give this association a 3 out of 5 because the birds were amazing and seemed like they git lots of time outside of their cage but some of the birds were also plucking and looked stressed and while some were friendly others not so much. Even the hyacinths were mean. They had a variety of birds and toys but the birds were in very small cages and were angry most of the smaller birds were skittish and scared of me and plucking. read more

Wonderful staff. Very healthy, well fed birds. Clean cages that are large. Just the perfect place to buy a parrot or pick up high quality food. read more

I drove from Columbus OHIO to Parrot Stars in search of a bird (this past weekend) Its a long drive, and I wanted to check out the people I am buying from, face to face. I was blown away at the cleanleness of the business. From the moment you walk in, there are instructions on how to prepare yourself to enter, they provide a place to wash your hands, and wipe your feet on a special mat. a double set of doors, to protect their birds. Amazing selection of birds, and the big birds are in very large cages, there is no crowding or tight spaces for any bird. Every cage was spotless, and the birds all seemed very happy and healthy. Exactly the place to buy a parrot from. What impressed me even more than their cleanleness was the time they spent with me, there was no rush, all my questions answered, I was able to see many types of birds to consider. and they were very honest, I spoke with a young gal who seems to be a "Star" herself, very knowledgeable, kind and polite, and defiantly not push, didn't want pushiness and didn't get it there. I knew within 5 min, maybe sooner, that this was the place where I would buy my Parrot. This was my 6th place I visited in my 2 day stay in Chicago, and it was the ONLY one I would purchase from.. I had some scary conversations and saw some scary things at the first 5 places I visited prior. There are a lot of scam people out there, wanting to make a quick buck THIS PLACE IS NOT ONE OF THEM. They take their time, and are knowledgeable, and as clean as you can get. I would and will recommend Parrot Stars to anyone who is interested in buying a lifetime bird. Why cant other business be like this? read more

WE ABSOLUTELY LOVE PARROT STARS!!! 5 stars is truly not enough. They are amazing people, the quality of their birds are phenomenal! We got a Grey lacewing Indian Ringneck from them, and Alexis was so nice and helpful when we first met her! She made the whole experience truly wonderful. And he is doing great! We like them so much we bought a Blue and Gold Macaw from them! She is still currently being hand-fed but we get to come whenever, and spend as much time with her! They all have been so nice and accommodating with us, with letting us see her, and asking any questions we may have! We feel 100% comfortable purchasing birds from them, they are such quality and you can tell they are so cared for! I am so sooo happy we have a place like Parrot Stars to go to, and the people who work there are incredible! Thank you guys so much, for all that you do! We plan on doing many many more years of business here!! We can't wait to bring our new baby home too!! read more

Great staff, our 2 boys needed a place to stay while we had to go on vacation and they took great care of them !!! Also a awesome selection of parrot toys, treats and food. read more