1. Wine Introductions

    1. Wine Introductions

    0

    ,

    Cancel

    Open app

    Search

    Wine Introductions

    5.0 (1 review)

    Wine Introductions Photos

    Recommended Reviews - Wine Introductions

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    Verify this business for free

    People searched for Wine Tours 399 times last month within 15 miles of this business.

    Verify this business

    Backroads

    Backroads

    3.4(73 reviews)
    4.8 kmWest Berkeley

    I have had nothing but great experiences with Backroads throughout my past 5 experiences with them…read more This highly anticipated hike in Yosemite did not meet my expectations right from the start. Other trips included guest numbers of between 9-11 with 2 guides and one support guide. This trip had 19 with the same ratio of a team. Pretty forgivable until you factored in there were only 2 vans with 21 of us crammed during each of the long distances between each hotel and hike. The longest drive was, as expected, between our San Francisco meet-up for the 4 hour drive to the park. Two vans made for a very squished drive for many of us. The first hotel, a one-night stay, found us in a parking lot facing room. For the $$$ Backroads costs, I expect more than the cheapest view in the hotel. I expect a room with a view. I wouldn't book a room on my own without a view, and I expected more on our first night. Our first night Backroads reception, something that is a tradition and combines meeting our fellow hikers with an included cocktail and nice dinner, did not happen. We were led to a lonely back room of the hotel. Here, dressed in our finery, we waited to be greeted with an offering of a cocktail. Instead, set up in the corner of this dank room was a server with a few bottles of wine. Confused, a few of us went to the bar and purchased our own drinks. Those who wanted a second glass of wine you were out of luck because the server closed up shop before one had a chance to ask. Our guides arrived and began to stumble through an explanation as to why we weren't having our dinners inside of the hotel: something to do with the hotel confusing our Backroads trip with another Backroads trip that is also on property. The bottom line was that the hotel could not accommodate our dinner choices. We were cordially invited to join the barbecue that was taking place for the Backroads biker group. We traipsed around the chilly outside of the hotel in our finery, down to a picnic area set up with picnic tables, a buffet, and a lot of families with their children running around having a grand time. We were instructed to pick up a tin tray with a paper plate and begin our choosing from the tables of food. Basically, we were met with the leavings of the previous Backroads barbecue. No freshly stocked trays. The hamburger/hot dog tray held at least an inch of grease with a few sad looking hot dogs and hamburgers. The salads were picked over. The dessert tray held toppled over dregs of cakes. My husband, who typically goes with the flow, was even more shocked than me. We took ourselves to the hotel restaurant, with its very ample available seating, and bought our own drinks and dinner. It was great. My issue is this: this option of dining in the restaurant instead of the barbecue was not offered. It should have been. This isn't a low brow touring company. The extra cost of their guests dining independently should have been eaten by Backroads. Not on us. The next day, not a word was mentioned by the guides about the previous night's fiasco. I spoke to the support guide about it on my own. She was stunned to learn about the whole affair as she was not present for it. She must have spoken to the guides about it because, later on, the guides brought it up with apologies. Yet, no mention was made of reimbursement of our dinner. The remainder of the trip was Backroads great. The guides are always tip-top, the variety of snacks are set up with flare, the park hotels are always special. The Yosemite hikes are spectacular. I contacted Backroads via email two times about my issues. I have never had to complain about their trips, but I felt that there is a discernible slip in the quality of their product. I asked to be called via phone so that I could have a dialogue with someone. I never received a call. Instead, all of us on the group received an email apologizing for the terrible first night's confusion, and we are offered a $250. credit good for two years towards a future Backroads trip. I am not finding this an acceptable peace offering. Actually, I would have preferred my reimbursement of $200. that we spent on our first night's dinner and a phone call. We have paid in full for another Backroads trip coming up on September. This will be the make-or-break for us. I think that had we not paid for this trip, we would be looking for a different tour group. There were enough small signs that show a slip in service and a cut in costs. I spoke to many of us on this trip, some experienced Backroaders and some brand new. There was a noticeable disgruntled atmosphere regarding the tight vans. One guest told me she ate only a baked potato at the barbecue. Another told me she ate one sausage. Many keep their disappointments to themselves. I asked around. Backroads needs to step up to the plate to ensure a better product in the future.

    My wife and I participated in a weeklong bike tour of Nova Scotia. The trip was well organized and…read moreour guides were friendly, supportive and made the experience so much better. Biking: flexible routes and there were both e-bikes and standard bike riders in our group. The GPS made it easy to navigate. Very scenic routes and mostly in low traffic areas. Accommodations: All three hotels were different but excellent. Convenient locations close to places of interest. Meals: group dinners were all amazing quality with options including vegetarian. The guides provided really good lunches and there was an endless supply of snacks. This trip exceeded my expectations and I look forward to riding with Backroads again.

    Photos
    Backroads
    Backroads
    Backroads

    See all

    Next Adventure

    Next Adventure

    4.5(4 reviews)
    4.2 kmWest Berkeley

    Next Adventure provided us with a world-class, magical trip to Africa; they deserve an A+++ rating…read more Our cousins recommended them as they had traveled to Africa many years ago, and had worked with Next Adventure. We didn't look at any other tourist sites, nor did we have any ideas for an itinerary. We told Kili that we wanted a long-trip, as we believed we would never go back. That's when Kili informed us that she named the company Next Adventure, as everyone who travels to Africa usually wishes to return. We knew we wanted to go gorilla trekking, see elephants and experience the local people and cultures. Beyond that, we did no research. Kili created the perfect itinerary that exceeded our expectations. From the moment we landed until our final day, we were treated to amazing people, customer service and respect. We were comforted knowing that Next Adventure was monitoring every step of our journey. We visited four camps: Bwindi Lodge (Uganda), Kechechi, Lewa, and Sarara camps (Kenya), and each adventure was fantastic. The employees at each camp were so welcoming and proud of their heritage, and provided outstanding service. It was also a blast having communal meals with the guests at each camp and we made connections from around the globe. We saw every animal that we hoped to see, yet the human connections, especially with the locals proved to be the highlight of the trip. People in Africa have such a difficult life, and yet, they are a happy, smiling and proud people. Stories were shared, we were invited into villages and homes. It was an unforgettable experience and we will work with Kili and Next Adventure for a later trip.

    Kili, Jeremy, and the Next Adventure team in California created a trip of a lifetime for me (with…read moreonly weeks' notice!)! They listened to my dreams and made them a reality. I can't imagine a better team or a better experience for my Uganda adventure. I saw all the wildlife I'd dreamed of, Giraffes, Hippos, Lions, Elephants, Gorillas, and more. I traveled by safari truck and river boat as well as by foot on incredible hikes. And I experienced such luxury and service at the amazing lodges! I'll be forever grateful for my amazing adventure!

    Photos
    Next Adventure
    Next Adventure
    Next Adventure

    See all

    Wine Introductions - winetours - Updated September 2026

    Loading...
    Loading...
    Loading...