I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

Took the Airporter for a United flight out of Terminal 3. I told the driver when I got on that I…read morewas flying United from Terminal 3 and handed him my bag. I sat in the back while we stopped at Terminal 1 and 2, but then the driver drove right past Terminal 3 toward International. When I asked about Terminal 3, he told me it was my fault that he only stops at Terminal 2 due to construction and basically said it was my problem. For not hearing him. When we got to the International Terminal, I asked for my bag so I could get back to Terminal 3, and that's when he realized he'd actually left it on the curb at Terminal 2. We had to go back, and luckily the bag was still sitting there. For a $30 ride, this was not the experience I expected. If they are not stopping at a terminal just need to be very clear in the announcements and on their app/website.

I've used this service for years, and drivers are always courteous, but when I had difficulty…read morepurchasing a ticket online through a needlessly complicated process, I called their office for help. The manager told me with a straight face that he had "never" had a call from anyone having difficulty purchasing a ticket online. This is obviously not true, and moreover it is gaslighting the customer by suggesting they are the only person ever to have a problem with the process. It's clear their management has no customer training, and is willing to say anything. If all goes well, OK, but goodness help you if something goes wrong. Use this service at your own risk.

great service. last moment reservation. I was promptly picked up at Oakland Airport and swiftly…read moretransported to Marin General Hospital to attend my granddaughter's birth. Will definitely use them again.

The service I received a from Marin airport transportation was simply outstanding I was picked up…read morefrom SFO after a very long flight and was very pleased at the a kind efficient service I received that evening this is definitely a transportation service to use I will be using them again in the future

Great, on time, reliable, easy to schedule, and a beautiful clean car. Needed a ride home from SFO…read morefor a family of 4 after an absolutely disastrous experience with UBER Reserve getting to the airport. I was worried that using a limo company instead of a shuttle company would spell $$$, but Aleks was upfront with a very reasonable fee and Jon the driver texted the morning of our flight and was waiting at the curb for us.

Alek is always on time and reliable. That's the most important thing you want from a limo service…read more His vehicle is clean and his drivers respectful.

Groome Transportation makes getting from SFO/OAK to Santa Rosa pretty straightforward and easy to…read morenavigate, especially if you don't want to deal with renting a car or driving out of the city yourself. The trip is always on the longer side with all the stops, so just plan for that going in...it's not the fastest ride, but it is simple and stress free. Everything is pretty organized and boarding is smooth, which makes the whole process easy. Only real downside on my recent trip is that there was no AC, which definitely made the longer ride feel way warmer and stuffy than ideal. The busses are showing some slight wear and tear but they aren't completely run down. I've never really had major complaints. Overall solid 7/10. A good no frills option to get to and from the airport to wine country.

I have had very possible experiences and some very negative experiences with Sonoma County Groome…read moretransportation to SFO. Unfortunately my last trip was definitely did not highlight their best. After a long return with multiple flights from Europe, my luggage was removed from the bus at an earlier stop. The bag was removed in Petaluma which is a break stop and no one noticed it was not claimed. When we arrived at my stop, the driver acknowledged the luggage was removed too early. After a 20 hours travel day, my choices to retrieve my luggage was to drive back down to Petaluma, wait 1+ hours for the next bus (9:45 pm), or drive to Petaluma the next day (we live 60 minutes from Petaluma). Their mistake equals my problem. A "sorry" doesn't make up for my inconvenience.

We had the BEST experience with Luxxer for our girls trip - a group of 12. Claudio was an excellent…read moredriver, had great recommendations and was flexible with our itinerary. He made our trips from the airport and around wine country seamless. We can't wait to come back and use Luxxer again for our next trip!!

This was my first time using a car service. The experience was exceptional from start to finish…read more The owner, Claudio, was very responsive. The price was slightly lower than some of his competitors. He was at my house about 10 minutes before pick up time. He is exceptionally personable and a very good driver.

Tammy is the best. She is professional, punctual and very friendly. She is now our go to airport…read moreshuttle driver. I highly recommend using her shuttle service for your Bay Area airport shuttle needs.

I can't say enough about Tammy. She is just so friendly and accomodating. I started off having her…read moredrive me back and forth to Oakland from Discovery Bay. Her prices are really reasonable compared to a limo or town car. Now I have her picking up my relatives at the airport for the holiday's. It will save me so much time and stress. My relatives all love the idea of being spoiled with a "driver" as well. It makes them feel important. The last time Tammy drove me I had her take me to my Laser Eye Surgery in San Jose. It was a hard procedure for me and I really had a hard time. Tammy was so great. She helped me every step of the way and even offered to go into the surgery with me to hold my hand. She made sure I made it all the way to my hotel room and even offered to stay with me because I was having such a hard time. In retrospect I should have had her stay because it was a hard night! The next morning, after my follow up eye appointment, she promptly picked me up and took me home. Tammy really made a hard time much easier for me. Thanks so much! She is my driver from now on for sure!!! A+++++++

Excellent follow through. Fernando was very quick to get a quote. The ride was excellent, polite,…read moreon time and the car was very clean.

Simply the best. Fernando, the owner, is a great guy - very calm and smart which is great company…read morefor getting to anywhere on time and without stress. The cars are comfortable and gleaming clean. A total joy to ride with Marin Car & Limo!

Always on time with great drivers. My go to whenever I need a shuttle I recommend them 10 plus…read moreprices are reasonable. I have used their company multiple times.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Excellent service after excellent communication. Our driver, Ozzy, was super nice, a great driver,…read moreand very helpful and kind. We will use them again the next time we need a ride!

March 12, 2026 Once again I needed ground transportation…read morefrom Walnut Creek to SFO and return. I used Golden State Transportation and again was very happy with their services. Francisco was our driver to SFO and again his safe driving, clean car and very friendly in every way. Return we had Ozzy as our driver and he also was a safe driver, clean car and very friendly and helpful with our bags. I will definitely use Golden State Transportation for my trips from Walnut Creek to SFO, should the need arise. Thank you again for job well done.