Super rude service, cursed me out on my way out. Discriminatory behavior, full of grumpy people!!read more

Mark and staff are amazingly honest. They are there to provide a service based on the reality of a…read moremarket. If honesty isn't what you want, take your business somewhere else. They have a great selection of things, fair market pricing. I've sent people there and I'll be a return customer.

Very nice selection available and the owners are knowledgeable and helpful people to do business…read morewith. I always enjoy stopping by even if I don't end up buying anything. I've recommended Castle Gold & Silver to many friends with mixed reactions. It's not a New York City top tier name brand jewelry store. But that's the point. Most people don't understand that when you buy from a "fashion designer" jewelry brand you're paying a large mark-up for the name. Whereas when you purchase your jewelry from a shop like Castle, you'll be buying the actual value of the precious stones, metal, and workmanship. Oftentimes, you may even find some of those designer jewelry pieces which a customer received as a gift, but decided didn't suit her style. A true find for those of us who don't have the time for shopping trips out-of-town! In all, you can't go wrong by stopping by to see what's new at Castle Gold & Silver!

Today I walked in and asked them to replace 5 watch batteries, and then they evaluated the watches…read moreand gave me an estimate totally within the ballpark, and Wednesday is their "watch batteries are half price" day. I went to lunch and came back afterwards and picked them up. Great personalities and good business sense; they didn't look down on me just because I'm only asking to replace watch batteries. But I was sold on Castle Gold and Silver last several years ago when I had a personally important watch that no one could repair: it was a solar powered watch and no one could or would touch it. I stopped in Castle G&S for new watch batteries and had this special watch with me. They looked at it and said "Sure, we can repair it." I told them to take their time and I'll pick it up next week when back in the area of town. Came back a week later and its held its time ever since. I take all my watches there now. Period. BTW, they also have a small but nice selection of SW jewelry.

Service was meh. Only does loans. Was not as helpful as some of these reviews stated.read more

Reviewing a pawn shop? Yes, I know the owners pretty well (just showing my bias up front) and am…read morevery much amazed at the level of service I've seen here and the respect which they give their customers. This is a family business, handed down from one generation to the next. Plus, the name has a sense of humor to it you don't see in most Pawn Shops... Nice location, and even nicer staff.

I always travel across town to this pawn shop because I know I will be treated fairly…read more I've bought and sold here and always been satisfied.

These guys will give you as much respect as you give, which is how it should work. So if you think…read moreyou got shitty service, now you know why. Business has always been smooth every time I've dealt with Land Of Entrapment. This is the only place I pawn. Cheers!

I was loyal to this place for years. Years. And the second I walked in, that loyalty meant nothing…read more I wasn't a customer anymore, i was just another number to low-ball and move along. Every offer got worse. Not just low... insulting compared to what I used to get here and what I've been offered elsewhere. And there's always that one guy. Same energy every time, stepping in, making everything harder than it needs to be, turning a simple transaction into a problem I didn't even create. So I stopped showing up. Simple as that. I took my business where I'm actually treated like I matter. Because here? I walked out feeling dismissed, undervalued... like none of it ever meant anything.

If you want the best service and product mix, this is a ("one stop shop")!!! Again, the staff is…read moreamazing, friendly, and very helpful. Moreover, their pricing on what I purchased was a great value.

Fantastic customer service! They are very honest, even if it doesn't benefit them as a company,…read more They are very knowledgeable about their business and will research and find things for you if you truly are interested in purchasing quality jewelry!

I haven't worn much jewelry since the lockdown and have had a number of pieces to sell as I…read morecontinue with my scale-and-purge projects. I had no idea where to take the jewelry so this choice was rather random, but I think it was a good call. Teresa went through the bags I tried to organize before I went there, as there was quite a bit. I love that she handled each piece very gently and respectfully, and was very caring and understanding, as parting with valuables, many pieces gifts from friends and loved ones can be a very emotional experience, or at least was for me. She also seemed to be very knowledgeable, and I believe I got a fair price for what they were willing to purchase. Very professional and respectful. I would definitely recommend.