I purchased a membership last year for R.E I they gave me a thirty dollar gift card. I did not…read moreknow that there was an expiration date on the gift card and I misunderstood when they explained to me. Anyway, I went in this afternoon to make a purchase.And the employee was kind enough to allow me to have a purchase discount in the same amount of the expired gift card. This store is always clean and has so much merchandise. In the very back of the store , there is a clearance rack , so be sure to check that out. All of the employees that I have had contact with have been professional and very friendly and accommodating. We will be back here for sure.

After researching to find a walking shoe that wouldn't kill my toes and be comfortable, I went to…read moreDick's on Coors. The shoe associate couldn't answer 1 of my questions, seems to know nothing about their products, and kept looking up on a handheld stock on shoes "I" asked about telling me every time they were out of my size, a woman's 9??! So I went back to REI because they've never let me down. "Abel" was freaking amazing. I ended up trying the "Alta Sand W Olympus 6", zero drop shoes. Tried them today on a shorter walk-6miles uphill. No pain and my toes could spread out like they were designed to do. Thank you Abel and thank you as always REI-Abq location

They had a descent selection of camping gear. Unlike some other Dicks that just sell clothing.read more

The sales lady was helping me in the sunglasses section of the store when a customer interrupted…read moreour conversation to announce she wanted to make a purchase. My sales lady abandoned me without saying a word . Another sales person helped my sales lady to make the sale. I'm standing there wondering what just happened. Why does it take 2 sales people to ring up a fishing pole? I was put off to say the least. I bought my sunglasses somewhere else.

Robert and John in the fishing department were extremely helpful. They answered a lot of my…read morequestions and gave me some sound advice; being a beginner in the fishing world is very overwhelming since there were so many choices of rods, baits, etc to pick from. It was fun walking around this store looking at all the different things they had compared to what is available at my own local Bass Pros. Super good value on the fishing rod pack and left the store feeling excited and a little more confident about my fishing trip.

Drove an hour and a half to buy a pistol. Took 3 hours just to get the background check done. Went…read moreback to pick up the pistol and out of all the guns being picked up my background check disappeared! Don't buy guns from here!

I love this store. The staff are extremely friendly and helpful. They are always happy to show you…read moresomething from one of the locked cases and give you recommendations. Nice to have them in the neighborhood. Their one day sales are fun you can get some stuff at extremely reasonable prices. Of course they also have the staples that you need from a sporting good store, football, soccer, weights, kayaks, hunting supplies, swimsuits sun protective shirts and a variety of other clothing. It's always nice to be able to get the things you need locally especially when you have great helpful knowledgeable staff there at the store. Thanks much for being there!!

Your typical Big 5 store; Not very "big" but jammed full of stuff. My daughter and I showed up…read moreearly on a weekday to buy a gift. The staffer up front was friendly enough, but he had no idea where the portable soccer goals were. He walked around looking for them, just as we would have if we had been unassisted. We followed him and found them together. Only one model was offered, but it was on sale and pretty good quality. A fairly easy purchase overall.

Stopped by without much expectation, but they had a pretty solid selection of camping gear. Their…read moreprices were pretty competitive. You can probably find some items cheaper online, but I would gladly pay a bit more here to see things in person and get the quality products they offer. Staff experience was mixed. Some staff members were very attentive and friendly, while others felt unapproachable and seemed to completely ignore customers which was a bit off-putting. The security guard was very friendly. It was an okay experience, but I am not sure I would choose them over REI or a generic online product next time.

Okay, I have been visiting this Sportsman's Warehouse outlet its opening on August 28, 2004 (and I…read morehave the giveaway coffee mug to prove it!), and they generally have a good selection of guns and ammo at decent (and sometimes great - watch for the sales) prices. It's worth signing up for their emails because you can stay ahead of the specials that way - however this can be injurious to your wallet. I just visited to select, buy and pick up a new heater and I want to make a point to thank both Lance and Ray at the gun counter - they were friendly in addition to being professional and their spirit made these visits nice. Sportsman's Warehouse doesn't get five stars only because they are so brutally understaffed at the gun counter - it simply takes a long time to get anything done because there aren't enough staff there to handle the amount of business they have going on. I'm sort of surprised that management doesn't address this, as I see people getting tired of waiting and walking out of the store every single time that I visit. Management, you're leaving money in their wallets: they came to spend it, and you don't have enough staff to take it - get with the program!

I went in to buy my son his first pair of football cleats. When I walked in there were 4 employees…read morestanding around the cash register talking. As I walked up I asked if they had cleats and the one talking could not stop for a second but another employee told me "they are back by the stairs". Didn't offer to help and just pointed. After looking around I left the store completely disgusted with their service. I was forced to return due to 2 other stores not having any in stock. I chose a pair of cleats and asked for football gloves. An employee tried to point in another direction and only agreed to show me when I asked if I could interrupt their conversation and have someone show me what gloves they had. Teen (or early 20s) employees should not be managed by another teen (or early 20s) individual. Learn what customer service is if you are going to be working retail. You are not paid to socialize! I would have rather spent my hard earned money elsewhere!

We went in to buy a pair of tennis shoes and a pair of hiking boots. We unloaded our granddaughter…read moreand went in in a hurry because my husband needed the restroom. As we walked in he asked the lady at the register where the restroom was, rudely, she replied, we do not have public restrooms, so we walked right back out, loaded the baby, and went home. We will never buy from Big 5 again. When we told our family members my son said he stopped shopping there for the exact same reason. To us it was more about not having a restroom accessible to customers but to get the rudeness as well was just that much more disappointing and upsetting. I will be sure to spread the experience.

I have used Charlie's for seven years. He has always provided quality work quickly and at a…read morereasonable price. This work has included repairing pistols, shotguns and rifles. Charlie treats me fairly, professionally while providing great service. Thank you, Charlie.

went to them due to the reviews and that they work on old revolvers. brought a 1948 K22 22 lr…read morerevolver that was out of time in 2 chambers and told them about the problem. told them it's a k22, charlie starts rapidly dry firing the gun 3 times before I can say "please stop doing that it's a rimfire". states the gun is in time. i show him the out of time 2 chambers and he says you are pulling the trigger too slow(which i was in order to check timing). he says there's nothing to fix. the problem is now there's peening on the cylinder from the firing pin strike and my firing pin is flattened from being dry fired without snap caps. this gun was in good condition for a 1948 gun and handled roughly with some damage after "inspection".

I love Sports Systems. I've been a customer here for at least 6 years. I mainly used the bike shop…read morefor my maintenance needs. But, the store is full of an impressive stock of inventory for your sporting needs. Today, I stopped by the shop to get a water bottle cage. I had a remaining balance on a gift card to use. I found the cage. I also looked at a pair of biking glasses as I am in the market for some. The glasses where right next to the register with a few employees. I asked if I could take the transition lenses outside to try them. The took off the security device so I could do so. I opted not to get the glasses today, but I might get them in the near future. There was some trouble getting my gift card balance applied, but that was resolved and my purchased was complete. I read several Yelp reviews from customers complaining about the employees ignoring customers. I have to address this. Maybe it's just me, but I don't feel the need to be acknowledged when I'm in a store. If I need someone, I will flag them down. They have always been kind, courteous, and respectful to me over the course of my patronage, bike shop and store.

Honestly.... Screw this place. I just left after literally circling around the bike section for…read morearound 30 minutes waiting for someone to assist me. I came in today with a budget of around $3k and wanted help as Im looking to enter into the big boy bike world after only owning "cheapy" Walmart bikes. The thing that irks me the most is there were 2 other customers in the store and about 4 swinging dick employees just sitting around chatting. I don't know if it was just the way I looked but they asked the other customers if they needed help and not me. I had read from other reviews about this issue.... Should have listened. It's their loss. I'll take my money where people actually care to help.

Cutermer service was amazing and super informative. The selections could be bigger but it did have…read morewhat I needed at that moment

The store has new management and the team there is much more helpful than what I see in the reviews…read morecurrently! Give it a shot!

You'd think that New Mexico would be awash in sporting goods stores, what with all of the outdoor…read moreactivities available, from skiing to great biking, mountain climbing, rafting, etc. Truth is, not so. You can find what you're looking for, but you'll have to look around. This Oshman's specialized in winter fun, and it's been my go-to for ski rentals over the years. If you're planning a day trip to Santa Fe to hit the slopes, rent your board, boots and skis here, they have a solid selection of well-maintained equipment and very, very fair rates. They also won't charge you for two days if you get 'em returned early the next day.