WOW: Lack of Management & Supervision This place is a disgrace to the Wingstop brand name. My family wanted wings tonight for dinner, so I decided to drive to this location around 6:50 PM on Wednesday night. Upon arrival, the entrance door was propped open due to what I assume the A/C was not working based on how hot it was in the lobby. I asked to place an order at the counter and the female employee stated, "We are only taking online order". Ok, no problem. I go outside, sit in the car to order online and I am still not able to order online. So, I went back inside and told the same employee that I cannot order online either. The system is not taking any orders. I quote word for word from the female employee "We turned online ordering OFF because we are very busy right now. You can try and place your order later". REALLY. You just told me less than 5 minutes ago, I had to order online. I saw four employees, two sitting in chairs in the kitchen area, one employee walking around, and one employee filling up the ice machine. No wings cooking because I could clearly see all the cooking fryers with empty baskets. Also, there was not one customer in the lobby. NOT taking phone orders, NOT taking counter orders, and NOT taking online orders. So, they were busy doing what, I have No idea. I also witnessed several other customers who were turned away from ordering also. This is not the first time I've had issues ordering from this location, but I normally digress and move on despite the lack of professionalism and customer service. But tonight, I felt it was important to share what I experienced in hope that the owners or cooperate address the situation. Visit Date: Wednesday 06-03-2026 Wingstop | 27800 Juban Road Suite #7, Denham Springs, LA 70726 read more

I asked for all my food well done and extra seasoning on my fries and none of that was done. The fries came medium temperature with little to no seasoning even less than what they normally put same with the wings and the first thing I saw when I pulled my fries out the bag (which was sealed by the way) from the store was a long curly gray or blonde hair. I called the store manager because I couldn't figure out how to get a refund on the app and she rudely made it seem like it wasn't her fucking problem and that nobody there had gray or blonde hair. If the food was sealed up from the store and then transported to my house, there's no way for anybody else's hair to get into my food instead of taking responsibility. She told me she could request a refund, but it would take 7 to 10 days and that was it not even that I could bring the food back and they could remake it. The attitude and tone that she spoke to me with is unexcused ible, and someone who claims their manager shouldn't be She hung up on me and when I called back, she started cussing at me. Used to be one of my favorite places to go very disappointing. read more

Wingstop - The fucking hair and unseasoned fries - Chicken Wings Near Me - Denham Springs, Louisiana

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Food to be delivered 1 hour late no doubt come cold probably wrong. I made order at 330 well before rush. If doorhdash is unable to pull it off then don't offer it Also can't change the tip amount on order even though its well past delivery time. read more

It is crazy how they have their workers working in there with no AC in this 80 degree weather outside!!!! that is so inconsiderate and unacceptable. They're doing a great job in there overall and the food was good. read more

The restaurant is dirty, the staff isn't well groomed and they are constantly yelling back and forth over food as they are preparing it. I placed an online order and it said it would be ready for 7:17 and it wasn't ready until 7:40. A questionable establishment to say the least. read more

This place takes for ever to get an order out. Workers horse-playing and on their phones. Waited 50 min for our order. Got home and threw half out, the wings had hairs!! So discussing that place needs a manager or complete retraining. read more

Imagine ordering chicken well done and with light lemon pepper to only get it the opposite. This location is not competent at all. If you have to put freshly fried chicken in the air fryer when you get home just forget about it. PATHETIC read more

Best fries and ranch I think I've ever had. Then again I'm starving. Was ready on time.

When everyone's sitting around dissing Wingstop, I've always been there to hype it up. Until today. Nothing like dreaming about a crispy, spicy chicken wing only to receive a wing with absolutely no seasoning. Highly disappointed. And the ranch didn't even taste as good as I remembered. Just go to valley wings if you're craving wings in DS. RIP to my love for Wingstop. It's a sad day. read more

I order food after I've been standing on my feet working all day around 10:30pm, arrived to pick it up at about 11pm.. I stay right behind the building. I go to pick up my food, get home, and find that the fries had NO seasoning, they were cold to touch, and there was no ranch in the bag, AND THE WINGS WERE UNDER COOKED! I go back to the building around 11:50pm and I tell the manager, CHOLE, what was going on with my order, instead of MANAGING she has complete disregard of her mistakes and offers a refund that would take 3-5 business days to arrive. I have no money, that was my last $40. She didn't care.. THANKFULLY, Antitta a cook walks up to the counter and offers us a remake, which is what we was asking for to begin with! Antitta and Chloe should switch roles being that Antitta was wayyyy more helpful than Chloe even attempted to be! Antitta needs a raise, Chloe needs a coaching... and that's a stretch!! Just like the TWO stars I gave! read more

I had the hot honey chicken tenders. There was an even amount of heat and sweet. The place could have been a tad bit cleaner but the service was great. read more

Just went to get some food and had a bad experience with one of the store employees. Lady with a bob haircut. Was rude. She could use some customer service training. However Mr. Jones was nice and fixed our order. read more

Horrible service the cashier was nowhere to be found and when she did show up, she didn't want to do her job. She was told about our pay with cash option and just continue to not care do better Wingstop. read more

Amazing!!! We ordered 30 minutes before we arrived, we did have to wait maybe 10 more minutes to get our food but we did order a lot. The food was very fresh and the restaurant was very clean. They were very flavorful and well worth the money and wait. 10/10 recommend!!! read more

Wingstop - Some of the food we ordered - Chicken Wings Near Me - Denham Springs, Louisiana

Disclaimer this location just opened. I called to place an order and I was put on hold for 5 minutes. That should have been my first red flag. I hung up and placed the orders on line. After placing the order it told me 43-48 minutes. I drove there with about 5 min to spare. This location is in a strip mall. It looks like your other Wing stops. I do like that they have the glass that you can see in the kitchen. The place was packed so you hear me. Not everyone had a mask. This was before the GOV mandate too. The phones were ringing off the hook and they kept taking more phone orders. (I didn't understand why) I went to the sign that say pick and a young lady asked my name and order I gave it to her and paid. The order was not ready. One lady said she had been waiting there 1.5 hours for Ana order she placed on line. The manager was helping in the kitchen. I assume he was the manager because they called him to refund an order. Ppl were asking about orders and this guy was looking for them on the stand and they were not there. It was chaos..... I think they need a little bit more training. Like when you are that behind, don't take any more phone orders. Also there were 2 ppl at the counter. The guy wasn't doing much of anything to be honest. He could have washed his hands and helped push ordered out. He could have bagged if he hasn't been trained to cook. The young lady started sorting receipts. While I get that is important she too could have helped push orders out. Good thing is my wings were fresh and hot. I personally waited about 10 min max. The tea had not been changed since 6pm and it was after 9 but it was still good I will go back because I like wings I hope they get more organized read more

I ordered garlic parmesan boneless wings and they gave me buffalo wings and bbq wings the service was great they just messes up my order

Like every other review to this place , I WISH I could leave zero stars. Eat anywhere BUT HERE. I even contemplated canceling my order and just going to Burger King next door. From the moment we walked in the female in the front barely greeted us. Spoke so quietly and slow I should've rechecked my order before paying. Prior to her taking the order she literally just walked away from the computer for 10-15 mins.. no "one second please" or "I will be right back" just looked and turned around to do other stuff. Which I mean I noticed only two workers so I just occupied myself by going to the bathroom and grabbing my purse from the car assuming they wouldn't take Apple Pay on my phone. From the customer service, quality of food, wait time, accuracy of order, I would never go here again. I waited over 45 for 12 wings and corn that was literally not edible. Burnt beyond burnt probably from not doing their job watching the food. I info hit the high way after inspecting the food and wish I would get a full refund. AVOID THIS PLACE. read more

It was hot, there were flies everywhere. The cashier seemed to be drunk or on something because he was off balance and you can barely understand what he's saying. No one was wearing gloves. They took an hour. I kept asking where my order was and they kept saying multiple times it was just about to be out. The cashier went to the back and was dancing instead of working then got an attitude when we said we've been waiting for over an hour. It was just an overall terrible experience. read more

Waited for over an hour for my order of 6 wings and a cajun corn. The staff were all rude and had no type of professionalism whatsoever, the cashier seemed drunk or under the influence of something. The music was blaring and it was super hot inside the restaurant with flies everywhere. None of the staff handling food were wearing gloves. Honestly the whole experience was a joke. read more

50 minute wait on a Sunday at 6pm. There was 6 worker there at the time all seemed to be waiting for something. Most of the fryers were not being used. Also the music was so loud we had to yell at the clerk so she could hear us. read more

last time i'll go here or any wingstop honestly. they must not be paying these people. HORRIBLE service everytime if you could even call it service. nobody even acknowledges you when you walk up to the counter. look at you like you're crazy for simply walking thru the door. rude asf any interaction with the employees. i ordered lemon pepper wings(i should've taken a photo) they straight up did not put ANY seasoning NONE! all the workers sitting on their a$$. seriously they had one little kid at the register looking like he was struggling. everybody else was sitting in chairs in the dining room on their phone or staring at us not saying anything. WEIRD!!!! terrible food & even worse the people they got working in that place. wingstop needs to reevaluate their business because almost all of them suck like this location does. last time we went here the employees were fighting and playing extremely ratchet music on the speakers loud as hell. the manager was trying to get the girls to stop fighting eachother and put different music on. i mean this is supposed to be an establishment for business. why are the employees not treating their job as such? sad.. read more

Literally like everyone else, if I could give less than 1 star I would. This place is fucking ratchet. Diamond, the manager, knocked my phone out of my hand and broke it lol. I literally called the cops and pressed charges on her while she was on the clock lmao. She went inside and finished her shift after the police left, and her regional manager said he wasn't firing her. Corporate has already been contacted and will be again every day until Diamond is unemployed and Wing Stop replaces my phone. We have court in August. read more

Food was ok. Definitely had better but this is a chain wing restaurant I wasn't expecting 5 star wings. They cooked our food but only put 1/2 the items in the bag. I specifically asked my husband to hand me the bag because I had already read the reviews and I be damned if they actually forgot to bag some things. They already had it ready and boxed so I really hope this isn't a feed your self kinda deal they are doing by keeping some customers food. The guy was nice, but definitely could tell he didn't want to deal with fixing HIS mistake. Ambiance was lowkey dirty feeling. Like just enough clean to still eat my food, but everything was kinda sticky. read more

Been to this location twice now! Both times with just terrible attitudes, even with the manager today, and extremely long wait times. I can deal with the wait, but the attitude and lack of any kind of customer service is just unacceptable. Oh, and on top of that, make sure to check your orders before leaving, because neither one of ours were correct. Sure, we could go back and ask for the items that we didn't get, but that will definitely come with a side of attitude and another hour wait. Was super excited that this chain now has a closer location, but I'd rather waste my money with chicken nuggets at McDonald's. Improve your people, guarantee you'll improve your business! read more

If I could give zero I would. STILL waiting on food and it's been 20 minutes already. There were 3 people but only one cooking. One did step in to help. Ridiculous. read more

We went to Wingstop on Juban in Denham Springs and were very disappointed. We walked in and waited 5 minutes just to be told if we didn't have a mobile order that there would be an hour wait. Didnt welcome us, or show any cares that we couldn't be waited on and might leave. No apologies. I understand if they were busy and couldn't serve us , but they were unfriendly, borderline rude. we will not be going back to that location. read more

One word, Ratchet. I was so unimpressed by this location. I've always enjoyed the Baton Rouge locations and expect a lot more. They haven't been open that long so I can only assume there is a lot of hiring and training opportunities. The cashier didn't know what she was doing, the floors were greasy which made our chairs keep sliding (my son fell out of his chair, it was hard to keep the chair from moving around.) The grease trap needs to be changed, the fries were horrible. I asked for a new batch bc they were over cooked and she said "no they just came out" and I said "well they're over cooked can I please have some new ones?" She was nice about it and accommodated that for me. I wanted fries for my kids and they wouldn't touch them (ok they probably ate 5 fries but for kids, that's surprising.) They did love the rolls. My family pack came with wings, fries and veggies. The veggies had 6 carrot sticks and maybe 7 or 8 celery. I thought that was very small for a family pack, but I already complained about the fries I was trying not to be so difficult so I let that go (i love the veggie sticks though.) Also, they were out of corn. I didn't like how the tv was VERY loud, but maybe that's their thing, loud sports and wings. If i was more distracted by how good the food was, I probably wouldn't have cared, but it was underwhelming. I love the drink machine at wingstop, so that's a plus. The wait time wasn't so bad. As far as the wings go: They varied in sizes so i had a lot of small overcooked wings and then some larger really nicely cooked ones. Flavors: Korean - really good Cajun- good (I've had before and normally better.) Garlic Parmesan - could barely taste the sauce. I won't rush back here any time soon, but I'll give them another shot. I'd prefer city wings in Walker. read more

I will start with a positive, the wings had a good flavor and were at least warm. I think that if zombies didn't work there service might would improve. A morgue has more emotion than the employees working there. The fry's where cold, and the corn was cold and dry. 6 of the drink choices were out. Basically this place is not a good choice for food. read more

Less than 1 star would be sufficient! Placed our order and waited 30 minutes. We were the only people in the place! The workers are to busy on their phones to actually work!! This will be the last time we come here!! read more

I placed a mobile order, my wait time was 20 -25 minutes. I waited 30 minutes. My food was not ready. I waited an additional 20 minutes. One of the flavors I ordered was not available, barbecue. The others were too salty to eat. read more

Ordered for the first time from here tonight. We did delivery to our house in Walker, and the delivery was timed to the T, the delivery driver was wonderful (even offered to help my sister carry it in- we had a 6 person order), the food was still piping hot when it made it to our house, and the tenders, voodoo fries, cheese fries, chicken sandwiches and boneless bites were thoroughly enjoyed by the entire family! We will definitely order from here again. read more

Like everyone else has said if i could leave 1 star i would. They had only 3 workers, took 30 minutes to get our food which is fine i don't mind waiting but what i do mind is when we finally got our food. My boyfriend chicken sandwich wasn't even fully cooked on the inside. The people in there were rude especially the manager because when i tried to talk to her she stayed talking on her Iphone. Also the drink machine only had 4 selections to choose from and the whole restaurant was just disgusting in general felt just sticky and gross everything you touch. We will not be going back what do ever. read more

They kept taking orders but couldn't even make the food quick enough for all the orders. They took way too long to bring the food. I don't know what the workers were doing in the kitchen but they obviously weren't doing their job good. Worst wing stop ever!!!!!!!!!!!!! read more

First time I went here it was ok. The second time I went it was awful. There's this young guy that works there. He already had wings done and threw sauce on them to serve me. They were horrible. I know for a fact they are supposed to be cooked to order. I knew a manager and he told me that Wingstop has strict standards for the temperature they are supposed to be served at. Never gonna go back to this place again. read more

Wish I could give zero stars. The employees are rude and refuse to take orders during business hours.

i have always been a huge fan of wing stop but this was literally disgusting i couldn't even. everything was over cooked and dry. do better girl read more