It was my first time ever. I had a good experience. I'm not sure if management changed, but the staff was pleasant, and the store was busy. I did order to-go tough. Tried the Korean BBQ sauce tenders and voodoo fries. I thought the tenders were decent, but way too bready. However, that's customary for the tenders here, so I understand. I'm not the biggest fan of cut potatoes. They don't get crispy enough. I think they need to be soaked to remove starch and fried longer for a decent crisp. There was a good amount of sauce on them, but again, they were not crispy. The flavor was good, though. read more

Wingstop - Voodoo Fries - Chicken Wings Near Me - Gastonia, North Carolina

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DO NOT USE DELIVERY - in person I could have refused it and walked away....Fries were greasy, cold and could not be eaten. We got the 4 flavors....no one told us they would be dumped in one container with no idea how to recognize what flavors. I did not matter as sitting together in their grease the flavors blended with one another. What this experience has taught me is that you do not tip until AFTER the meal......our meal was a $40.00 trash can night. I realize they can have an off night...which is fine because I will never have to worry about it again....oh yeah and delivery did not call as requested Complete failure in food and service.....garbage. read more

Wings and fries were soggy. Not as good as they used to be. The wings are also super small

The food is great Whoever is in the kitchen, cooking wings is magical always great service on time it's very clean and very well-maintained. Other Wingstop don't even make their wings as crispy as this Wingstop does. read more

Wingstop - Lemon pepper, dry rub and hot honey dry rub boneless with carrots on the side. Their voodoo fries are delicious also. - Chicken Wings Near Me - Gastonia, North Carolina

A zero, the two African American woman that work there are very very very rude, and will charge you for literally anything you ask for. I highly suggest never setting foot in this place. The food is even cold, and I had to wait 40 minutes to get it, with no line. read more

Wingstop - Chicken Wings Near Me - Gastonia, North Carolina

I've been going there for 9 years. It keeps getting worse! The 2 mature women that were there in the beginning of my experience were exceptional! This visit today was my last! The food is less and customer service is horrible. read more

They opened at 10:30 and we were there at 11:10. People were polite. Wings were really good. Fries will have to eat while I'm there. We got carry out. read more

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Terrible service, food was okay but sat in the store for over an hour for a 10 piece wing. There were only two other customers the entire time and it took that long for a simple meal. read more

Horrible, workers are slow, They don't clean the restaurant well, workers claimed they were running behind when store wasn't full. Pretty sure they were just lazy and chatting and didn't see my order pop up, don't recommend this location read more

This was my first and definitely last visit to this location. Every surface in the restaurant was dirty and sticky, I couldn't even set my purse on the table. Adding to the unpleasant atmosphere was a large, filthy cooler sitting on the floor outside the bathrooms. The food was just as disappointing as the environment. The fries were overly greasy and so heavily seasoned that all I could taste was salt and sugar. Eating them made me feel nauseous, and to make matters worse, half of them were cold while the other half were scorching hot, clearly from two separate batches. The wings were tiny and unexpectedly spicy for something labeled as BBQ. Even the Coke had a strange taste to it. Both my dining companion and I ended up with stomachaches for the rest of the day. read more

Would give this store 0 stars if I could, nasty environment, lazy workers, unprofessional. Bought food one night they were "closing early" so I had to come back next day for my food, and they wouldn't even give me ranch without up charge even though I payed for it. Was leaving and the girl was in there running her mouth about me, SHE was dirty and tweaking on something. read more

I wish I could give it zero stars. Spent $80 on wings and was given dry wings. I took it back and they were still dry!! The woman I spoke to seemed to be the manager and was absolutely rude. Extremely ghetto and kept rolling her eyes. I do NOT recommend going here AT ALL. Go get your wings at Buffalo Wild Wings. read more

Did an online order for 24 wings and literally called the store immediately because I had ordered boneless and wanted bone in, only to be told that my wings were ALREADY READY. It had been 3mins . Was told I could not change my order because they were already ready. Was told also there would be a price increase for bone in. I said that is fine but was still told order was ready. Wings were del8vered 45 mins later yet they were done and I live 15 away...called back to recieve managers name only to be told no BY THE MANAGER and placed on hold never to be connected again . This is what we received. They were so HARD, we literally had to cut them up for our 8 yr son! ​ read more

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The chicken wings are ok not the best but not the worst either. I like the fries here, they have a weird sweet cinnamon kinda flavor to them which is different. Service is kinda slow and if they get a rush forget about it you'll be waiting for a while. This is one of those places that the food app services like to regular and they just mess up a normally good place. Ample seating inside but not really setup for that. No waitress service if that's what you're expecting. Not one of my wing go to spots at all. read more

Rude, disrespectful staff. Attempted to get lunch here on Monday. After waiting 20 mins with no food we inquired about our meal and the staff wanted to cop an attitude saying it had only been 13 mins(rather exact). Sorry no my receipt was time stamped. He then asked if we would wanted a refund which we got. I then confronted him about the 'white boy ' comment on the receipt and he replies he never told me his name. One he never asked for a name, two we were the only people inside and three he could have used a shirt color as a descriptor. Not cool. read more

Wingstop - Chicken Wings Near Me - Gastonia, North Carolina

Picked up a carry out order today from the Gastonia store. Very disappointed. Maybe there was a second order with the same name. Everything was wrong. Not the first time. Shame on me for trusting the order was correct. Even tipped. I will be checking the order for now on wheather it offends them or not. Pissed to get home and find that the order is incorrect. Needs leadership. Just kids cooking and bagging food. They are not wearing gloves either, gross! read more

The food we got here was phenomenal. We ate the two chicken sandwich meal (2 sandwiches, 2 dips, large fry and 2 refillable drinks) that was $17 after tax. The sandwiches were hot, flavorful, crispy chicken and premium buns. The fries were handcut and fresh. The ranch is a homemade style ranch, not a nasty pre-packaged ranch with weird flavor. Everything about the food was great. Here's what gives this place problems: management. The employees were overwhelmed and exhausted by the job, and we ate here at 4 PM on a Saturday. There were 3 people working, 2 in the kitchen and 1 rover between the register and kitchen. They had trouble with the menu on the register and had trouble filling orders quickly because of the volume. No one was available to clean the eat-in tables, but the place still wasn't too untidy. Wingstop needs to put better management in place here to help with staffing and workflow. Honestly, Undercover Boss needs to come help the employees. Don't miss the extra parking in the back that's easier to have more space in if you have a big vehicle. read more

Wingstop - Garlic Parmesan Chicken Sandwich - Chicken Wings Near Me - Gastonia, North Carolina

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Every time I come here there's something that goes wrong. Horrible customer service and barely any staff. DONT WASTE YOUR TIME!!!!!! SN: the food is alway very mediocre. Not hot, fresh, half cooked & no seasoning in the fries! Won't be returning...... read more

Avoid. Got to Chex. Go buy some wings and make them at home... but do not come here expecting timely service and employees that have a good attitude. read more

Great wings I love to purchase wings from them during football season, great game time snack read more

Normally i would rate the food at least a 4 star, but tonight the food wasn't good at all, Factor in the hair that was in it. Just disgusting. I don't even have black hair , so it definitely wasn't mine. . NEVER AGAIN read more

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The food and service is consistent bad I love their wings but the last five times I've been there food and service has been bad. That was sadly to say my last trip. And it is not very clean. read more

Ordered 20 wings, fries and a small side of thigh bites. Get home and no wings. Tell me i can drive all the back or only get a partial credit. Last time I ever order from here. read more

Worst place ever! DO NOT VISIT unless you want cold wing and horrible management staff! The place is a joke, your better off going to chexx down the street. Keon there general manager was very rude, talked over me, completely disregarded my concerns for his incompetent staff! Save your money and go elsewhere!!! I give this horrible location ZERO stars. I don't know how this Keon guy even got a general management title he has no customer service!! read more

Terribly slow service. Always takes 30 minutes or more. Staff will lie to your face about how long you have to wait. Will not return to this location. read more

I ordered from here on door dash they took over an hour to prepare it and when it got here I barely had any fries and no ranch also fries are burnt and the wings ain't to good either whatever manager is there needs to be fired for hiring people who can't do there simple job right read more

Wingstop - Chicken Wings Near Me - Gastonia, North Carolina

they took very long to make the food, sat around doing nothing, and when the food was done they waited another 10 to ask what we ordered and then give it to us. management needs to do something about this place. read more

this Wingstop is awesome. I love the wings and the people there. was going downhill a few months ago but it's definitely turned around

Whoa, there are some salty reviews up on this page. I saw people complaining about wait time and braced myself. I ordered using the app, which was super easy, and was given a window of time for pickup (16-22 ish minutes). My email told me 4:50pm but I went to pay around 4:45pm and they were ready a couple minutes after, so I was pleasantly surprised on the wait time. Probably a little under 20 minutes total. The wings were great! I tried Hawaiian and Korean BBQ and they were both plenty covered in sauce - nice and meaty with a touch of crisp on them. Very flavorful. The fries were something else too. They season them with some crazy mix of salt and...sugar, I think? I couldn't stop eating them. I'll definitely be back until they give me a reason not to. If you're afraid of a wait, my suggestion is to go early or order on the app before you get there. Employees were all friendly too. One even opened the door for me as I was carrying my little one in my car seat and didn't have free hands, so that was nice. read more

Food was undercooked and not flavored right. Say on the phone for over 45 minutes on hold trying to get in contact with a manager. No one ever picked up the phone. Daughter got sick from the undercooked chicken. read more

Wingstop - Undercooked French fries with no flavor to them even though they were supposed to be double flavored - Chicken Wings Near Me - Gastonia, North Carolina

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Service is incredibly slow. I ordered in-store for takeout. I was told it would be 15 minutes. After reading reviews, I decided to give them 20 minutes before I returned into the store to pickup my order. My order wasn't ready and I was told it would be an additional 10 minutes or so before my order would be ready. The quoted 15 minutes turned into 30 minutes. The wings themselves were just OK. The flavors were very mild and not spicy like I was expecting. They forgot to give me a blue cheese dip, so I used mine that I had at home. The seasoned fries smelled great on the ride home, but were sweet in taste. I think the seasoning used was a combination of salt and crystallized sugar. Seriously, I licked a fry and it was sweet. Wings at other places are cheaper and better. I won't return to this location, but I might try a different location in the future. read more

the worstttttttttt, the food was suppose to be done in 20 minutes per online order but ended up taking over an hour plus. no communication from any of the workers until we asked for a refund. oh ok...then it takes 5-7 business days for a refund. lmao what a joke. go elsewhere read more

Got "wings" the size of my thumb. Not just one or two, more than half of them. When I picked up the bag, I was literally shocked at how light it was. Manager was rude af and called me baby. Learn how to be professional and don't feed your customers literal bread droppings. read more

Love team! How they continually push thru to ensure the customers get the best treatment. I'm so very grateful for wingstop and there staff. Going above and beyond for the guest read more

I am a doordasher and I often pick up orders from this location. It's pretty much always busy and I just want to give all these guys some recognition for their hard work. They never stop moving and always keep a great attitude and a smile on their face. Times are hard right now and we appreciate you guys working hard to get our orders out timely and correct. Keep it up! read more

I decided to try Wingstop in Gastonia again against my better judgement. This has to be the worst place for wings in Gastonia and it is over priced for what you get. We waited about 30 minutes for 2 orders of wings and fries. The drink machine was also disgusting and out of every pretty much except water, even the tea dispenser was empty. We asked for assistance and got none at all. The wings were dry and not flavored properly. I would not recommend this place at all. read more

Love getting chicken wings here! Best in the area. Completely understand the wait since they say made fresh to order never under a heat lamp and I know I'm not the only person in the area ordering food from here! Will always go back as long as they are here! read more

I should have looked at the reviews before stopping here. I sat at the counter waiting to order and was ignored by all 3 workers. I had to leave to get food somewhere else. read more

Not sure what to put I'm confused maybe It's because it's first week . Got the Cajun hopefully it taste Cajun and hickory smoke I hope it cracks read more

What happened to this place! This place has went to Schitt's Creek, it has fallen so far below the line it's absolutely ridiculous. The staff don't wear their pants above their waist, they don't wear their hats straight on their head, they're always listening to inappropriate music in the store. And when you try to go in there they get frustrated that you come in but that's how they make their money. Then when you place an order they're too busy texting on their phone that you have to repeat yourself multiple times because they didn't hear you because they were texting. If the guy with the sideways hat, that likes to play on his phone when he's running a register is the manager, this place needs to have the corporation contacted on them. Not just the person in charge of the store, this place has become a disgrace.. read more