In the pursuit of excellence, one must often look past the surface to find the substance. At Chex's, the surface is undeniably polished. The establishment boasts an aesthetically chic interior, anchored by "marble" tables that, while regrettably small, contribute to an atmosphere of modern cleanliness. This commitment to hygiene is not merely a feeling; it is a matter of public record, as evidenced by their impeccable 100.0 sanitation rating. However, a critic knows that a clean house does not always guarantee a feast. The kitchen was manned by a skeleton crew of only two workers, while a third handled the front register--a staffing reality that telegraphed an inevitable wait from the moment of entry. While waiting, my gaze was frequently drawn to the refrigerator behind the counter, where large, tempting slices of red velvet cake stood like alluring sirens. The meal itself was a study in contradictions. The fries were a standout: fried to a structural crisp and dusted with a unique seasoning that provided a sophisticated "tang". Unfortunately, the Mozzarella Sticks failed to reach such heights... $7.99 for six, they were decidedly mediocre and hardly worth the price point, accompanied by a measly two-ounce cup of marinara sauce. The true tragedy, however, lay in the wings. While the portion sizes were undeniably generous, boasting an impressive amount of flats, the sauce was a disappointment. As the visual evidence confirms, the sauce lacked emulsification, leaving the wing to languish in a pool of separated oil. This scarcity extended to the condiments: I was provided only a single two-ounce cup of ranch to split between seven wings, a mountain of fries, and six pieces of celery. The Verdict: Chex's Grill & Wings is a place of diligent effort: I observed the front-counter worker spending their downtime meticulously tidying the lobby. Yet, for all its cleanliness and five large-screen distractions, the culinary execution remains inconsistent. It is a masterclass in visual presentation, but it requires more depth in the sauce and a bit more generosity in the portioning of its sauces. Rating: 3/5 Stars read more

Chex Grill & Wings - Lemon Pepper Wings, Buffalo Wings, Fries, Mozzarella Sticks - Cheesesteaks Near Me - Gastonia, North Carolina

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Food is OUTSTANDING! Try the Pesto sub sandwich! My Mom had the Philly! She loved it. The beer battered FF are so good! I thought I wouldn't be able to eat them because the sandwich was so filling, but the I tried a ff. Then it was over for me! Soooo good and the young lady who helped us at the register was very kind and helpful! read more

Chex Grill & Wings - Menu - Cheesesteaks Near Me - Gastonia, North Carolina

Food was amazing! Excellent presentation and portion size. Best Philly Steak we ever had pasta salad as side was perfection. Grilled Shrimp Avacado salad was awesome. Taste on point, size great, veggies fresh! Used Uber Eats while visiting family for health reasons and this was the perfect meal! read more

Lemon Pepper wings absolutely to salty Chii'll Garlic falvor wings Disgusting im not sure what kind of base they use it's not what i expected kinda taste like the sauce was sour, the kids nuggets and fries to much salt on the fries my child threw it in the floor, costumer service over the phone was absolutely dry Yaman should not answer any phones the only thing that's was good was the damn lemonade and pespi i called the restaurant the same night with no answer with 15 min remaining for open time, this morning i called the "Manager" told me to bring the food back sir the food is in the trash i asked do you want me dig in the trash to bring the food back? his response yes that's the only way i can refund you i have never in my life experienced anything like this please don't order from here and that was my FIRST timw riding from this location they have really put a bad taste in my mouth for chex's and I love me some chex's wings and fries the entire meal was disgusting!!! read more

Never miss on the wet lemon pepper wings. I don't try too much else as far as burger and salads but the wing on point.

Fast forward to 2024. The customer service wasn't very good. I am very specific about things and made sure to ask the young lady if they could add Italian dressing to the meat while it was cooking. Now, if it wasn't feasible, I would have understood. Remember, Italian dressing is basically vinegar because originally, I asked for vinegar but was told they didn't have any . The young lady seemed a little bothered by me asking for something as simple as that. Don't get me wrong, when I ate my cheesesteak, it wasn't bad, but I could tell the dressing was just drizzled on the lettuce and tomato, which had an odd placement under the meat. Again, I'm from a state known for its heroes/hoagies, and usually, you see lettuce and tomato on top, but that isn't a dealbreaker. But what is, is the customer service, and while she tried to smile, I could tell that apparently, I was a bothersome customer. As I told her, I am legally blind, so what I don't have in sight, I have elsewhere, and oh, especially my taste buds. With that said, I will not return. read more

Canceled my order after I was already waiting for 20 mins outside of the establishment for no reason at all or without no explanation.

The customer service is ok. The food is just ok. I love that they have so many different offers of sauces. That was cool. Hate their prices so I'm good. I've had better wings at a pizza joint. N I'm not talking Domino or pizza hut. read more

I placed my order over the phone and it was fast and easy. The customer service was very good and my food was ready and hot.

Great place to get wings! A lot of different choices for the sauces. You can't go wrong with the Chicken Philly. The House salad with grilled chicken was fantastic. The menu choices are plentiful and the food is always hot. Make sure you stop by and enjoy the food. Khalid greeted us at the door and the service was wonderful. The wait time was short and the food was prepared exactly how I wanted it. Good atmosphere you can sit and enjoy or take it out. read more

Will not be disappointed! I tried three flavors: strawberry hot, garlic parmesan, and lemon pepper. Did not disappoint. The strawberry hot was more hot than strawberry flavored like she said. Pretty sure it was more color but either way it was delicious. The garlic parmesan was buttery and not creamy like Buffalo Wild Wings which me personally can be a bit much sometimes. Will be back to try other flavors! read more

Best wing spot in nc wings where great i had the strawberry hot and cajun ranch the wings are a nice size and great flavor the Alfredo sub is also amazing read more

From the beginning of the shutdown, but I'm finally making this review 1.5 years later. Haven't been back. Hair was in a wing. Didn't even eat it. read more

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All I can say is this is my favorite spot! I always take it to go. And have tried many things never disappoints

I feel unfair leaving negative reviews for restaurants right now that everyone is short-staffed. But this was definitely a first and last time coming for us. My husband was craving wings, and rather than go to the corporate Buffalo Wild Wings we decided to try a local small restaurant. Mom and pop shops typically have some pretty good wings from our experience. This was not the case here. The menu was limited and the tables were dirty (bathrooms were worse), but I was hungry and we had yet to try the wings. I ordered a Chicken Caesar Wrap, my husband ordered 15 wings, and we ordered our son a kids chicken nugget meal. We also added 2 fountain drinks and a side of fries. The total was over $40. It took over 20 minutes to get our food even though there was no one in the restaurant when we arrived, and I held my baby on my lap because they had no high chairs or boosters. When the food finally came it was served in to-go containers and bagged. Everything inside was either packed in a brown paper bag or foil. My chicken wrap was cut in half with pieces of foil inside the wrap. The wrap itself was greasy with large chunks of croutons stuck together. I wasn't fond of the chicken seasoning either, not sure what it was. My husband said his wings weren't great, and my son only ate a small pack of celery that we were given, which is saying a lot because he loves chicken nuggets and fries. We ate what we could and left disappointed. For over 40 bucks, we would've definitely gone to BWW instead. read more

Chex Grill & Wings - Business logo - Cheesesteaks Near Me - Gastonia, North Carolina

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Food was amazing and answered all the questions i had. Inside was clean definitely coming back 10/10 service

MAD GOOD. Wings sooo good I get the honey hot with fries only thing is they kinda stingy with the celery that's my fav read more

Chex Grill & Wings - Honey hot 7 Piece Wings Combo - Cheesesteaks Near Me - Gastonia, North Carolina

Everything I have tried is really gud...I love the salads..but the homemade ranch dressing is it for me read more

Chex Grill & Wings - Chef Salad - Cheesesteaks Near Me - Gastonia, North Carolina

The food is always prepared fresh and hot. I like that they have so many flavors to choose from.

Lovely place good people your typical hole in the wall building never thought much of it but a friend told me to go 10/10

Great food, wonderful staff! Strawberry Hot me please! Chex has the best combination of flavors.

I usually go for honey hot, but strawberry hot is my new fav! Wings cooked to perfection; not too big, not too small.

It was super fast and the service was amazing and the flavor in the wings was like the best ever I highly recommend it for every body who likes chicken the only thing was the smell of conifer read more

Wings were great but fries in a bag not so much! Lemonade was AMAZING as well might try again just for a drink and wings.

So this was the first time I have ever eaten at this restaurant or this location, I've been in there multiple times but I have never physically ate there. I will say this, that was the best cheesesteak sub I have ever tasted in my entire life. And I eat those at any location that I go to that I've never been because that is the easiest thing to make if it's made well. And this was made perfectly well. I'm not a fan of french fries, but their french fries were not bad, they weren't too overly cooked and they were not too thick that you felt like you were biting a potato read more

You don't need to go anywhere else for wings, honestly. I've been to so many places that people have told me, "Oh you have to get those wings" and then they are sub-par or just okay. Chex is the real deal. A ton of sauce options, and the wings are enormous. Absolutely worth the price. Try the cajun ranch. Hands down, best wings in Gastonia. No question. No contest. read more

Wings were a good size and they didn't skimp on the sauce like a lot of places. I'd give them 5 stars if they could make them crispier. Will be back. read more

Their wings are good and they have so much meat and sauce that makes your taste buds go mmmmmmmmm and they have good fries

veggie sub and fries were absolutely amazing! perfect quick lunch in between nail appointments! so sad it's only in NC! my pregnant self is calling around trying to find something similar in NJ. read more