I was skeptical of trying this location due to the negative reviews but glad we have it a shot. Ordered lemon pepper boneless wings and fries. Short wait time and friendly service. Food was great and fresh. I'd definitely return. read more

Wingstop is a chain, that being said, I am very familiar with this restaurant chain. Key points: Wingstop wing's fall in the dryer more crispy variety. some of the more popular flavors are the buffalo hot and the lemon pepper. If you are the type that enjoys the flats more than the drum, then this is the perfect spot. With wingstop, you either like it or you don't. The recipe doesn't change much from place to place. I will say this, everything has lots of salt, so if you are into that then this is perfect. This review is mainly about the establishment itself more than the food. This place is usually busy and the wait time can get a little frustrating. This can be due to the lack of experience since this is a new restaurant. The cashiers could be a little nicer, but considering they are young teens they really don't care how long you wait. One of the biggest issues at this location is that the drink machine will run out of ice very quickly and the employees are in no hurry to fill it. Most of the time "to-go" orders are mixed up to "for here" orders and Vice versa. To go and for here orders are picked up from the same window. You can choose to leave your trash at your table when you are done but clean tables will become scarce. You can choose to take your trash to the same window for to-go order or for here......you can quickly see how confusing and crowded this can become during peek hours. read more

I would like to start off by saying that I Love Wingstop! I was so excited about having a location close to me. (61 miles away) I give this location 3 stars because although the food did take entirely too long, it was correct, fresh and warm! The young lady who took our order was super unprofessional, she was texting while taking my order and simply didn't show any desire to provide service. The lady's restroom did not have toilet paper nor paper towels, which omg corona virus alert!! There were a total of four additional workers, 4 men. Only one of them was really hustling trying to do the majority of the work. Bless his heart, he was really trying! I'm seriously not the one to give bad reviews, but I am doing this with the hopes of whomever owns this location reads this. Please please please- do not allow this location go to poops. I know people don't want to work hard anymore but please try so hard to get some really hard working 'amigos' so that they will get those orders out super fast and save your business! I may move to Huntsville soon so I will give it a try again before the year ends and will update this review! read more

I absolutely love the Wingstop chain. This franchise in Huntsville has not disappointed. The wing flavors are great, and the fries are SENSATIONAL. After a few bumps in the road after start up, service has been friendly and great. I would recommend this establishment to anyone. read more

I have been by this place 100 times and never stopped. I thought it looked like a fast food chicken restaurant so I avoided it. I decided to try it instead of being closed minded. I ordered the Hawaiian and garlic Parmesan wings. They were both good but the Hawaiian were excellent. I will definitely be trying these again. read more

Great wings. Fries were decent. Odd fish grease odor in restaurant. No baby changing area.

Buffalo Wings are great. I first had buffalo wings in Buffalo, so I stick with the original flavors. But there is a large menu, and the dining area is bright and casual. Fair prices. read more

Order ahead!!!! We had two small orders, they said 20 minutes 40 minutes later we got our food. Just order before you get there. Food is great, soda machine/tea doesn't work. read more

These are by far the worst wings I have ever had! The frozen wings they use are heavily battered and nearly so crunchy it's tough to chew. The sauce is overkill and is used to coverup the awful taste of the wings. The only 1/2 decent part about our experience was our fries. But pretty hard to mess up frozen French fries. To top it all off the service was awful and our order was so mixed up. Will NOT be back! read more

If I could rate this place zero stars I would. I've been there one other time and never thought I would witness the atrocities I have today. For the first thing, the service was incredibly slow and it took forever to get our food. When we got our food it was just slightly above room temperature. The fries were the warmest thing about the meal and the meat was horrible, I thought it was fully cooked as I usually inspect my chicken before I eat it based on other experiences. The chicken appeared to be done, I question if it was cooked to the proper temperature because after leaving I became incredibly sick along with the person who went with me. I would never go back or recommend this place to anyone. read more

I've been here twice, never had any business or been any busy when I came in. But every time I have waited at least 30 minutes for a 10 piece meal with fries. Nice workers but I don't know what they are doing back there that is causing me to be served 15 minutes behind someone that came in 5 minutes after I ordered. Ridiculous. read more

I give the wings 4-5 stars. They are always good. The reason I have to give this a 3 overall is because of the environment in the establishment. The staff is unprofessional and not friendly. There are gnats all over the place and an annoyance while you're trying to eat. Don't dare even go in the bathroom unless you want to leave with a swarm following you. read more

I do not know what happened but the customer service is allot better. I believe they changed out cashiers because the ones they have there now is very professional and attentive. I love the wings and I go about 4 times a month. read more

This was by far my worst experience at a wingstop ever. I ordered the POPULAR lemon pepper wings. They were horrible. No seasoning and the were very dry. And customer service was also bad. read more

Wingstop - WING STOP lemon pepper wings - Chicken Wings Near Me - Huntsville, Alabama

Waited 35 minutes for order for them to "find it" on the waiting rack, cold, in plain sight, behind the counter. We had asked after 20 minutes and they said it wasn't ready. Then 15 minutes later they handed it to us off the shelf where we could see it sitting. Food quality was poor but that's probably because the wings were cold and fries were soggy after 30+ minutes in the bag. read more

Malfunction junction!!! No garbage cans. Paper towels on one table. Drink machine not working. No unsweet tea. Took 45 minutes to get food. They close at midnight, but they locked the door at 7:52, wouldn't let anyone else in. I wish they had locked it before I got there!! read more

I waited in line behind five people for over 10 minutes. When I got to the register to order, I was told it would be at least a 20 minute wait. People were having problems with their orders and were continually coming back into the restaurantI to have their orders fixed. I walked out along with others after waiting in line for so long and being told it was at least a 20 min wait. So disappointing to finally get a Wing Stop and the one we get is poorly managed. read more

Literally EVERY time I call this place nobody answers, and I've already dealt with driving 15+ minutes home just to realize I was given the wrong flavor wings, twice. If there were better options to get wings in Huntsville after 10 PM, I'd go anywhere else. read more

Went to this location the other night and ordered the regular bone-in wings, half lemon pepper and half original hot. What was presented was inedible. The chicken wings were stuck together, were bone-dry they were so overcooked, and the meat was tough and stringy as a result. The meat tasted old. I stopped eating after the first wing. The entire meal was a flop and wasted money. I am/was willing to cut them some slack, given the current COVID crisis, and how that may be presenting challenges to restaurants, BUT, this chicken was actually offensive. I have eaten at this location before and they have had excellent food. I am hoping this was a one-off. Be warned and maybe they will get their act together after this crisis is over. read more

I FINALLY was able to place an order after several visits to the store, and won't be back. I don't know who does the scheduling, but they need to be replaced. Every time I've gone in there's only 1 cashier with a line out the door. I can appreciate fresh food, but it's ridiculous how long I had to wait for a few wings and fries. Not to mention the fries were absolutely disgusting. I mean how do you mess up fries. Unacceptable wait time and could not understand why there were employees that appeared to be in a management position just standing around with 1 cashier and a line out the door. Very disappointing! Didn't even want to give it 1 star read more

Food was ok and clean and nice. However, the restaurant wasn't ready to open this morning. The drink machine had to be restored, which took about 15 minutes. Need to add an ice machine read more

First I saw a commercial online about Wingstop and I heard of it before. So I looked online and low and behold, one just opened up in Huntsville, AL. So being the techy I am, I thought I would download their app so I could order as I left work and pick my wings up on the way home. So I submitted my order and received a confirmation email that my order was received. My drive got me there right on time to pick up my hot delicious wings. I wait in line behind a few people placing their orders, but now I finally reach the counter and say "I'm here to pick up my online order", and without missing a beat or even breaking eye contact the cashier says "We didn't receive it, do you want to order and wait?". Well, at this point I am frustrated and grudgingly give my order ... again. After about 15 or 20 minutes, my name is called and I am off to the house to enjoy my wings. Well, the wings were cooked a bit to long, they were a dark brown and a little dry. Even a few pieces where the MEAT at the ends was crunchy. The regular fries were also as dark as chocolate and no, there was no seasoning on them. Anyway, Huntsville and Madison have a few restaurants that make some darn good wings. In my opinion, Wingstop in Huntsville needs to do a better job living up to the hype of their franchise. read more