It's National Chicken Wing Day & Wingstop fully delivered! Service:5/5 First major props to the entire staff, because they were busy as bees filling online orders, walk ins and all of them maintained a friendly, helpful attitude and showed a sense of urgency. With the special for today being 5 free wings, there was chaos in the store but you could see the workers trying to address everyone. It's a small seating area inside but just enough to sit. Food:5/5 I ordered my food online & while I did have a bit of a wait beyond what the app indicated my pickup time would be, I understood the WHY they're backed up. Hopefully others recognized and gave grace. But I got a deal. 20 wings plus the 5 free for NCWD & some fries, almost like I'm feeding 4 all for $20. The wings were cooked fresh (well done to my customization) and the fries crispy and well seasoned. I left satisfied and impressed mostly because of the staff. Service goes a long way, and today the Northpark Team Delivered positively. Thank you. read more

Wingstop - Chicken Wings Near Me - Kingwood, Texas

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Used to eat here regularly back in 2020 now they say they don't honor any loyalty programs

Came to get some food after a long shitty day at work and the first thing I'm greeted with is an eye roll by the main cashier. He had such a bad attitude and I get it I've been there but why do you have to be so rude as soon as I walk in the door?? I love coming here and have always had a good experience but I walked out so disappointed. Idk who hired this dude to be greeting people like that read more

Order was delivered without straws napkins or eating utensils. Called to discuss problem with order with management but he didn't speak English! read more

First time at Wingstop will be my last. I ordered a combo carryout and the fries were nothing but greasy stubs. No concern for quality. read more

Wingstop - Greasey fry stubs. Total crap. - Chicken Wings Near Me - Kingwood, Texas

Wings, fries, Brownie ordered. Wings and brownie good, but brother fries not cheese sauce were warm, let alone hot. Fries soggy to the point where they broke when picked up. Paid extra, got less. read more

Wingstop - Soggy fries! Parmesan cheese seasoning good, but cold and LIMP! - Chicken Wings Near Me - Kingwood, Texas

Everyone was friendly and attentive when I came in. Food was brought promptly. Wings were on point.

What are these weird pieces of chicken?? They tasted like rubber!! And my fries were cold and soggy read more

Wingstop - Chicken Wings Near Me - Kingwood, Texas

Great Service! Food was ready exactly when I walked in! Love the countdown feature to getting your food as well!

Ordered online for delivery. The fries were soggy like they weren't cooked long enough. The boneless chicken looked like small popcorn chicken which was disappointing. My coke was also extremely watered down. Not long after eating, I got an upset stomach. I will not be eating here anymore. read more

If I could give 0 starts I would. I would like to start off this review by advising that I frequent Wingstop on Mondays and Tuesdays due to their 70 cent boneless wing deal. I normally do business with the Wingstop located on Richmond avenue but because I am temporarily residing in Kingwood I stopped at this location to pickup my normal order. When I called to place my order the woman who answered the call did not know that they had a special on the boneless wings, I figured she was new but regardless someone working in that industry should know more than a customer. When I arrived to pick up my order the manager at the location refused to provide me ranch to go with my order and advised that ranch is not included with the boneless wings. At this point it was not about the ranch but about the principle as my normal location always provided ranch. I would never do business with this location ever again and advise against anyone else to do business with them also. Spend your money else where, where your business is appreciated! read more

Most amazing food and service! The wings are big and always cooked perfectly. I highly recommend!! read more

Ordered delivery and my wings were so nasty, old, and cold! This location is very inconsistent with quality and this will be the last time I waste my money on Wingstop because they are careless!!! read more

Ordered ahead of the Astros game with pick up at 4:15. They definitely made the order at 2 when we put the online order in because everything was ice cold except for the ranch. When I called to tell them the man on the phone asked me to bring the cold food back, said they couldn't find our order, and had to have me confirm that their store number was the same one on my receipt. They get two stars for correcting the mistake, but we had to drive back on Northpark at 5pm which honestly made this whole situation 10x more frustrating. When we picked it up the guy from the phone had me check the bag and went, "hot enough?" I don't like to be a dick, but like already the mistake was made and they were acting like we were out of line for asking for hot food. Also, he took the old food back with my receipt . read more

They took a hour with my order ! They're so not customer service friendly! Hire more people

I've been here plenty of times, I will say that even though they are busy I've received great service. But today was not what I expected. Food was a 5 out of 10. And they weren't busy. Just one of those days. read more

We love Wingstop. Good sized wings. Fried to perfection. We decided to try out the new location b/c it's closest to us. We usually get wings from Atascocita Wingstop. My family (5) went in today. It was good. They only have tables for 4 so it was difficult for us once the food came with all the stuff on the small table. The wings were good. The only problem was there was not enough seasoning on the Louisiana Rub wings. Fries were good. Hopefully next time it will be better next time. UPDATE Went back for free wing day. Much improved! Changed my rating to 5 stars. Service was great Robert was the star employee. (Everyone else was great too!) read more

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Online delivery orders are always and I did say always delivered incomplete. Then you must drive back up to the store for them to fix! The manager is rude and always claims they can not find the order only to find it when you get there!! They always state they can't refund delivery after the inconvenience of you having to drive up to the store. Would never order from them again. This store needs to be closed. read more

Still only to go only. It is really ashame. I really enjoyed their wings and fries. But I can not support a business that promote fear in America. I will never support again, any location. read more

Please don't buy from this Wingstop. Me and my wife decided to buy some wings from here today and a couple hours later we started feeling terrible, like gagging and nauseous. This is the second time this has happened from this location. Health inspection needs to be done in this location because something is not right. read more

Placed an order online and they gave me the wrong sauce on one of my wing order, I brought it to they're attention and they decided not to do anything about it. Trash. read more

Great service! Oh and wings of course! I got held up at work & was late picking up my order & they quickly remade it for me. I will definitely be eating here again! read more

I placed my order online because it takes 16-21 minutes to prepare. I arrived at the restaurant and they couldn't find my order. The manager asked me twice if I was sure I placed the order. I said yes again and showed him my order on my phone. He had to reprint it then found out it was given to another person. I then said so you have to cook my food again, he said no no we will get it. So after 10-15 minutes later he said here is your order. He did say sorry however I left a very unsatisfied customer. I'm in the industry as a District Manager so I understand things happen but I don't make my customer feel like they did something wrong or didn't place an order. I also offer a drink or coupon or something for their wasted time. read more

We usually order from this place because it's the closest one to us, but they have been really messing up lately. We've had to return to get forgotten wings, or have been getting less than ordered. read more

Wingstop - Hair in my fries. - Chicken Wings Near Me - Kingwood, Texas

This location is very quick and the food was great. Employees were very nice and friendly. I was in and out in no time!

A bunch of kids with very shitty attitudes. Horrible customer service, will not be ordering from here again. I called to inform them that my order was incorrect. I was told to come back in 15 mins to receive the correct order. Once I arrived I was greeted shitty attitudes and a young lady accusing me of altering my receipt. No one took accountability for the mixup at all. read more

Horrible wait times 30 mins, no one else in the restaurant. Eating what I thought was regular chicken wings was like eating kids chicken nuggets in a sauce. $10 I'll just go somewhere else for a complete meal not a snack. read more

Wingstop - Bone out wings more like a nugget that took 30 mins to cook. Claimed they take along time to cook. - Chicken Wings Near Me - Kingwood, Texas

Ordered online for 11:30 pick up, arrived at 11:25 and fries were cold. On top of that, when I approached the pickup line after a customer, they called someone else up to the Pickup register to place an in-store order. C'mon lady, the pick up sign is there for a reason. Delaying an order and serving cold fries? Typical wingstop. read more

Poor service, rude and uncaring employees. Small 1 person order took 30 minutes to complete. Awful experience...

They got my order wrong first off.. and couldn't help but notice the cashier was also frying wing n fries with no gloves touching everything including the material food go in..it's ironic that my whole had Covid within a few days.. but I do remember address the unsanitary conditions.. and cashier felt compelled to defend himself and seeing wrong in what he was doin.. he told they don't have to where gloves.. It's 2 weeks 1/2 and I'm still pissed.. and it's funny because the waiting inside they messed up his order and forgot about.. smh read more

I called in an order at 12:37pm, and was told it would be ready in 20 minutes. I waited 20 minutes and headed up there. Arrived at 12:59 pm. I went into the store and Hanna asked was I pick up, and I told her yes. She aint say nothing after that just took my payment. I sat there waiting for 20 more minutes. While waiting about 10 people came in and got their order, maybe more. Those customers were told either, "they're wokring on it," or "IT's ready." All while I sat there and waited. No one said anything to me, and Hanna was sitting there fiddling with paper. I saw a bag on the rack for about 5 or so minutes. Then, the oler man picked it up and called my name. My food was sitting there while everyone else was being serviced. I will not being using this location again. And, if anyone asks me, I will tell them to avoid this location. Hanna needs to be better. This location needs to be better. read more

Maria the driver only delivered one of my combos, that's fine. But when I called back and asked them to send the rest of my order they argued and acted totally incompetent. I mean THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. Absolutely atrocious behavior... It wasn't that serious but the fact that they refused to fix the issue because of pure ignorance was just a bad look for wingstop in general. Terrible employees I would be embarrassed if I was them.. 38$ for 8 wings haha a joke ! WINGSTOP DO BETTER FOR THE PEOPLE read more

This place has terrible customer service. They messed up my order and promised to replace it on the next visit and the next time I went in they said no, it was too much of a discount. It was the exact order I had previously when they cooked it wrong and left items out. The manager was horrible. Stay away from this location! read more

Have been to this store several times, and have always had the best experience. My food is always hot, and never a line. Store is very clean. read more

I wish there was a way to give a negative star amount. The employee Claudia told me she is the "General Manager". Which she is NOT! I got CHARGED TWICE for the same order and she refused to fix it. She told that she is at the top of the Wingstop food Chain and her decision is final. This is not the first time I have had a problem at this location. HORRIBLE! read more

Fast, and everything was correct, front person was very freindly, I asked for extra done wings are they were just perfect with the amount of sauce and my cheese fries had so much cheese compared to BWW where they just do a hint of sauce and cheese. I use to be a big fan of BWW because of 2forTuesday but it's not even worth it at the end of the day. read more

Hello! I placed an order less than 2 months ago through the app for delivery. I ordered one combo and never received my drink. The manager said he was willing to do a credit on the account. After the first poor experience, I decided to try again for a better outcome. I ordered through the app again and then called the store to receive my credit from the last bad experience. The manager said he could not do anything to help me. He was very rude while speaking with him and said he was too busy and had other orders to attend to. I asked for his manager and he said I could only look it up on the Wing Stop app on my phone. He refused to give me any information on his boss or the corporate number. He said he was the only boss in charge of that restaurant. He wasn't willing to work with me at all and rudely hung up on me. Someone needs to report Jose at the 300 Northpark drive, Kingwood Texas 77339 location. I can't believe how incredibly rude and unprofessional he was. I will never again order from Wingstop because of my current experience. Do better Wingstop!! Horrible experience once again and Jose should be fired for the way he talks to his customers! read more

The wingstop at Northpark is one of the mosy accommodating wingstop I have been to , to this day . The staff was very friendly and helpful with my order , the staff also informed me of the survey that they have on each receipt and I filled it out for them and was able to get 2 free rolls !!!! Amazing customer service and ttbe store is maintained to perfection , very clean tables . The staff left me with a smile on my face and I would recommend this place to anyone in need of both great wings and amazing service . read more

I don't know if the girls who work here can't see but when I went in to pick up my online I was completely ignored. Also do the cooks not have to wear a mask or how does that work because not one of them had a mask on and it was so shameful. I am completely and utterly disappointed and embarrassed for even ordering food from here. I will be contacting corporate especially for not wearing masks during a GLOBAL PANDEMIC. These managers should be ashamed in themselves for letting their employees work like this. read more

I appreciate great service even when it's my fault. I accidentally chose the wrong side and when i received the order i noticed that i was missing my fries. Oops my bad when i did the online order yet they made me a batch and wouldn't let me pay for them. Food was excellent!!! read more