I made a quick drive thru run this morning and just had to give a shoutout to one of their exceptional employees! Thank you Jacob for being a bright light in such a dark world. Your presence has enough power to turn a frown into a smile. Thanks for being authentically YOU and giving me another reason to live in gratitude. I pray God blesses you in all your future endeavors! Chick-fil-A is the guru of creating effective systems that can be duplicated from city to city. I wish other food establishments would model themselves accordingly. read more

Chick-fil-A - Chicken Shop Near Me - Spring, Texas

My family and I visit this location often. The staff is always friendly and welcoming. Whether you're eating inside or picking up through the drive thru, service is always fast. I personally often do mobile orders during lunch because it's quick. Food is always delicious. My favorites are the grilled chicken market salad and the spicy chicken deluxe. There's also nothing better than Chick-fil-A lemonade. For breakfast I love the chicken minis with some grape jelly so so good. read more

This is our go to Chick-FIL-a! We live close by and the service is quick and nice and the food is always hot and delicious!

I love this Chick-fil-A! They are always friendly and provide great, fast service. I also enjoy the various events that they have - the Astros night/bobble head giveaway and breakfast bingo were really nice read more

Wow! This Chik-Fil-A is offering FULL MEALS to the military today in honour of Veteran's Day! Thank you to all the companies who participated in making us feel just a little more special on this day. Thank you to all my brothers and sisters who faithfully served. A little history for those who are unaware: Veterans Day was initially known as Armistice Day, commemorating the end of World War I in 1918. In 1954, the holiday was renamed Veterans Day to honor all military veterans. Across the U.S., the day is marked with parades, wreath-laying ceremonies, and moments of silence. I would recommend this Chik-Fil-A to anyone. The sweetest girl ever, FAITH, (yes that's her real name, so Shalom actually encountered Faith today!) works at the front counter, and I can't imagine any other name serving people at Chik-Fil-A, God's restaurant, than Faith. Go and go often! Eat more Chikn people! lol! read more

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They are so prompt when it comes to delivery very convenient and staff is very pleasant

Worst service every time I go here. Forget items or give me something that isn't mine. No sauce packets. No real care for the customer.

I ordered breakfast from this chick-fil-a last thursday, in the morning, and was given a messed up order. The food that I received was pretty good like usual but they forgot all my sauces i ordered and even my sandwich that was supposed to be the Gluten Free bread. I understand that they are probably pretty busy especially that morning but I just would like maybe a little more effort put into at least the online orders too. Mainly because this isn't the first time, thanks. read more

Was just there, entire order .... Wrong. Surprised my lemonade wasn't wrong too. 20$ down the drain. Thanks

Normally I would give a 10 star review. However today not so much. I'm going to start off by saying they were training. I get it. It's a tough job. Service industry is tough that's why we get different jobs when we get older. That being said I got a crumbled up napkin in my little bag of extras. It didn't bother me that much but my extras (sauces I asked for) weren't there. Not all of them. Not a biggie. But the crumbled up napkin was kinda weird. read more

Chick-fil-A - ows the contents of a meal - Chicken Shop Near Me - Spring, Texas

Horrible experience at Chick-fil-A today. While Finley was playing in the playground with a bunch of other young kids, 5 teenage girls came barreling into the playground. I reported this to a staff member who looked at me like I was crazy for not being okay with the teenagers playing. The girls were in the car attached to the tunnel making it bounce like crazy. The entire situation made me and several other parents uncomfortable. A staff member poked their head in the playground and then said absolutely nothing. She went and asked the parents of the girls if they knew they were in the playground and again nothing happened. Suffice it to say I took Finley and left. Safety is my number one priority when it comes to her and this was a very compromising situation. I am very disappointed in the staff at this location for being okay with this. read more

Worst food experience... First off, I was charged extra for large fries, but turns out they saved them for themselves and didn't give them to me. To top it off they forgot all of the sauces I had asked for. Now im just sitting with a soggy sandwich infront of me. read more

DO NOT place an order for delivery from this store. it It is a total joke how corporate has the web site ordering site set up. You cannot simply use a credit card like most other places offer for delivery to keep it simple. They only offer Apple pay and some other off the wall pay site plus the delivery window using their own delivery drivers only allowed an hour and a half wait or longer for delivery. Complained via phone with the on duty manager and he was clueless about their own web sites limitations. When you want simple food delivery options in the area DO NOT order from here but rather use a local Pizza or Chinese option. read more

This is an excellent fast food restaurant. Ive been to quite a few chik fill'as. While the brand itself stands out in terms of high quality of service, this particular location is phenomenal 1) The greeters/cashiers are very very very friendly and respectful 2) They employ enough staff to make sure the lines move very quickly 3) They ALWAYS get our order correct 4) The food is of course delicious You almost feel like youre in a drive thru with a 5 star restaurant by how organized and friendly the staff is. The food is great. I definitely recommend this location read more

I will go out of my way to eat at Chick-fil-a. The other day it was raining cats and dogs. No one wanted to get out of their cars to go inside a restaurant. As I passed a CFA competitor I saw a line 1/3 of the way around their building. Right next to them was CFA with a line running completely around their building. I chose CFA because I KNEW I'd get my food faster than at the burger joint. I was right. We FLEW through the line. CFA had extra people outside (under cover) taking orders and collecting money. At the window all we did was pick up our order and it was ready as quickly as I could grab it. My CFA orders are always correct, unlike many of the other fast food joints where I might have a 75% chance of an accurate order. There are some where it's wrong just as often as it's right. I also appreciate that at CFA the people I interact with appear to speak English as their native language. I don't have to decipher a heavy foreign accent. When I do have to use their microphone and speakers it's clear CFA spent more than $1.98 on their sound system, UNLIKE many of the other restaurants. CFA's people speak clearly and distinctly and the quality of the speaker is FAR superior to other companies. It's clear to me that the concept of outstanding customer service isn't just a thought at CFA...it permeates the entire company, clear up to the "C" suite and all the way down to EVERY employee. However, it's not JUST about customer service. It's also the food. I LOVE their grilled chik'n sandwich with CFA sauce on it. It's the best chicken sandwich in the industry. I also like the waffle cut fries. I will ALWAYS be a great CFA fan. read more

Every single time I order here... If I wanted a medium fry, I would've ordered that. But I order a large fry and they never fill the container. read more

Chick-fil-A - Large fries, empty. - Chicken Shop Near Me - Spring, Texas

So, the manager. Slim young man rude as can be. The order is placed, the order was not correct, the young lady repeats the order which is not correct, we correct the young lady, she does not correct the order she keeps repeating the wrong order. So, she asks us to move up, the manger comes out at 4pm on 9/9/20, date is important as we did not get his name, just his rude manners stating the young lady was upset that kept repeating the wrong order. Seems the manger does not know how to work with, his employees and treat the customer as a customer. He needs to learn quick easy manners and pay attention to his work not his negativity. Lots of work to do with this manager. My pleasure. read more

Never been to this chick fil a before and was in the area and decided to stop by. I was not pleased with the way they handle things. We had a double order in our car group and they got her order wrong then tried to say it was only a 10 cent difference which was just unprofessional. My order was not good, it was not hot and fresh and I don't think my biscuit was cooked all the way. Won't be back here. read more

Chick-fil-A - Half cooked chicken biscuit and it was not fresh but I was hungry so I ate it. - Chicken Shop Near Me - Spring, Texas

Recently moved to the area and I've been to this chick fil a about 5 times now. They have screwed up on our order 4 out of 5 times so far. At first I gave them the benefit of the doubt. But now I see there is a pattern that is not good. read more

What a well run CFA! Despite the amazing amount of customer traffic they are organized, clean and pleasant. They seem to do a great job training their staff giving young workers a good start. There is an especially cheerful and kind worker who takes care of our orders well- kudos to Victoria! We will keep coming back to this CFA! read more

The stingiest chick fil a I've ever been to. Not only do they give you less then half the box of fries, I've never in my life seen such a little chicken sandwich, looks like a McDonald's cheeseburger. Wth is going on here read more

Chick-fil-A - ows a hand holding a sandwich - Chicken Shop Near Me - Spring, Texas

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Honestly the WORST experience i've ever had at a chick-fil-a , ordered 60 nuggets to feed at party of 6 & there was only 40 , I then called because i'm missing TWENTY & the employee speaking to me on the phone tries to say i'm lying !! Why would I lie about CHICKEN NUGGETS , worst customer service ! I'll stick to the 10min drive for the louetta location ! Horrible so rude ! read more

Why why why why The order taker needs to do nothing else other than take orders. My name isn't Frank for the order it was Michael. Don't ask me to download an app and want to scan if it won't scan. I always say Hi C "FRUIT PUNCH" so I don't get home and have a sweet iced tea. And pleaseeeeee increase the recording speed when you call or a 0 (zero) option to go straight to you and tell you how my order is incorrect. And all my fries are Med and my drinks are large... the recording is to slow and long so I'll just yelp rather than hold. It's always this location and this one alone I have issues with. Last time you only replaced the fries but think. My entire order is soggy and cold when I return. On# 313093 And one last thing. This is Chick Fil A the pinnacle of Quick Meal Restaurants you should be desperately concerned why this establishment is sitting at 3 stars??? Completely unacceptable. And new isn't an excuse. All the effort to set you apart, yet still the same. read more

Always great timing personality and food at this business, the people are great and always have a smile and are very kind and thorough!

I am so glad a Chick-Fil-A was finally opened by Riley Fuzzel and Rayford. This is a perfect location between many subdivisions. Large open dining area. Small one story play area. Two drive thru lanes with a separate area in the parking lot for drive thru and parking so it won't be difficult to park and back out. The food is fresh, hot and yummy as always. Exceptional customer service. Always kind and always smiling. Wonderful customer service is so rare to find at retail and fast food establishments now-a-days but chick-fil-a always delivers. Thank you Chick-Fil-A for coming to my side of town! read more

Second day in a row I go here to get lunch through the drive-thru and I have to say that I am extremely impressed with how organized and fast it was to get my food, especially considering the fact that it is only their second day open. As I drove in, I was promptly greeted and my order was taken by staff standing outside using their tablet. From there, I drove up and another staff member had my receipt printed for me. I drove up again and my food was hot and ready. I also liked the fact that everyone knew my name to avoid any confusion. Aside from how quick it was to get my food and the great service, the food was delicious both of the days I picked up lunch! read more

Chick-fil-A - Chicken Shop Near Me - Spring, Texas

I'm a late comer to Chik-Fil-A because I used to think them pricey for what you got. But the employees do seem to care and try their best and their portions and quality for the price is really good. Food is great. Here's an idea people....if you see 50 cars in line, DON'T GO! It ain't rocket science. You live in Houston/Spring with more eateries per square mile than NYC surely you can find something else. If you're a crackhead for chicken and can't wait then suffer and quit ya squawkin'. read more

Best place ever. PERIOD. Especially right now, with all that's going on, this is the best team and restaurant. You all keep the Lord in your hearts, and remember that you don't know what someone is going through and are always kind. It's so amazing. Always a kind team, fast service. You all just don't know what different you are truly making, it makes my day when I have all of this stuff going on in my life, and you all still smile and are kind to customers and even your fellow teammates. I really appreciate it. You take the stress off of making sure something is cooked. BEST PLACE EVER! read more

Until they stop half unwrapping the straws and sticking it in the drinks I will not return. There is a reason straws are wrapped, sanitary purposes. They claim they do it to make sure they don't miss providing straws. You cannot guarantee that one of those grubby kids didn't touch the straw when tearing off the wrapper. I contacted corporate who notified the store. No response from the local store. I suppose it's time to contact the county health department. 03/07/2020 You would think with the flu season in full bloom and now the coronavirus this CFL would stop unwrapping and inserting straws in drinks at the drive thru. Even before the latest events this is an extremely unsanitary and dangerous practice. The management when called doesn't seem to care. The last time I brought it up he laughed at me. People please be careful. read more

The Starbucks of the fast food realm. Someone please tell me why there is a line for this place on any given day (except Sunday) that can, and sometimes does, rival the madness of getting stuck in line trying to leave the parking lot of a game because you didn't leave halfway through 4th quarter like you were supposed to? It isn't the chicken, I've tried that. It may be the tea, but the jury's still out. I think this place and Starbucks are owned by the same addictive additive-pushing supervillain. As for the employees, they seemed nice enough. Poor, brainwashed employees... read more

Seriously ridiculous. The cashier was rude and impatient. Not at all the customer service that we have come to love and keeps us returning to Chick-fil-a. Above all, there isn't quality assurance before drinks go out. We ordered a large Coke and we were handed a light brown substance. I am certain the person that filled the drink saw it as she was filling the drink. Will not return to this location. read more

This chick-fil-a is definitely the best in the area, if i'm going to cfa it WILL be grand parkway north. The staff is so friendly and polite, eager to help, are knowledgeable about the menu, and all work together to move guests quickly through the line. I don't turn away even when cars are on the street, as i've never waited longer than 10 minutes, which is remarkable to me. The main reason for this review is for Tyler, it seems he has such a passion for his job, and genuinely seems happy working there. He has memorized my friends and my name, and even asks about our day, school, etc.... It's always a great day when we see Tyler at CFA and there is not a better one in this area!!! read more

Chick-fil-A is always a good option for some great food fast. This location is super clean and the food is great as always, but the staff is what makes the difference. Super friendly and courteous! read more

One of the most friendly and encouraging Chick-Fil-A's I've ever been to! Love the staff and the vibes they bring! read more

Very Poor customer service lately... food have not been at its best when received hassled about exchanging poorly received food out

Waited over 15 minutes And went to the counter twice attempting to get my food. They had to check my receipt In order to get my food as if I was attempting to steal. Fries are always half full and soggy. How the hell does Taco Bell down the road have better service than Chick-fil-A ? read more

The service here is by far the worst for a Chick-fil-A. They always forget our items, they're all young so they're playing around and just not paying attention. It would be one thing if they were fast or got things right. I always wait a longer time here than any other location and I go to several. Even in the "less nice" areas, I have better experiences. The food always tastes not fresh here as well. They really need someone to get this location together. They have horrible reviews. It was not just a one time experience either. I go here regularly because it's in the area and this is always the case. Yesterday though, I had enough! I got asked to pull up once for my order then they forgot to bring me the rest. Then said they "had an issue with the system" which they didn't because everyone else was getting their orders. I know they gave someone my order. Then asked to park and wait again. read more

This Chick Fil A is my favorite. Their "Kids Time"on Wednesdays make it worth the extra driving to get there.

Absolutely unbelievable if I could I would give a -5 starts. I Stop by on my way to work around 6:00am and noticed they have people outside taking orders for the drive thru its 46 degrees outside. That's not nice, I didn't see any manager or the owner of the restaurant outside taking orders with the staff. Way to take care of your employees read more

This chick fil a messes my order up all the time!!! Got home with someone else's order the other day, they forgot my daughters fries another time, salad dressing the time before that. You have to check everything before you drive off. read more