We finally tried their no bone four flavored wings. But I will say, I honestly did not like them. All wings taste better with the bones, more flavorable, crispier, and delicious! The French fries were cold. I knew better but I had to try them this way. Not Wingstop fault. Otherwise, this weekend was superbowl Sunday and we decided to pick them up one hour sooner and the staff accommodated our request. Thank you for being customer service oriented, pleasant, and definitely organized for Sundays pickup. We were able to walk in and out immediately do to they had no seating at all but they were definitely very busy. Otherwise, I believe the ambiance would of been ok. I will go back and try them again soon. 2/23/26 Update: I was correct, having the whole wings are more flavorable instead of the nuggets. So, if you are hankering for whole wings and you don't want to cook, go to Wingstop. read more

Where do I even begin. I haven't been to Wingstop for the past weeks because there is usally always One mean women up front; who looks miserable and is very dismissive, I feel very unwelcome I was just asking a question when she responded with attitude. Name on receipt was Isabel. I usually would go in the mornings but she seems to work in the mornings and makes my experience very bad! Now recently I went in the afternoon for lunch with my gals and this other lady on register was very rude and had a tone with me the whole time, name on receipt was Sara. She did not put in my order right and she was very slow with working with my order. Please pick better people to go in front and show good service. Please hold them accountable so people can have a better experience! I will be writing a survey as well! I will be consistent if nothing changes. read more

Not the fries, Noooooooooooo! If I'm outvoted and my family chooses Wingstop, I could at least count on the fries and ranch. Guess what?!?!?!?! Not anymore! Replaced the awesome fries with garbage! Yep, that makes sense. Service is bad. Ambiance.... I'd say, sticky, yucky, why don't they have napkins? Why doesn't the soda machine work? How come it's always out of ice? So many questions. read more

Wingstop - The new fries are garbage. - Chicken Wings Near Me - Merced, California

If I could give these zero stars I would!! Wingstop is always my go to for Sunday dinners for the family but this really ruined my evening. The wings are barely sauced and they're cold to top it off. Also my fries and ranch were missing. I tried to call to get an exchange or a refund but the worker refused because I threw my receipt but she was the one that rung me up and I understand she needed an order number but I am a loyal customer almost every Sunday I order my family Wingstop because it is something we enjoy. Yeah i definitely won't be eating here anytime soon this is ridiculous!! read more

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Came here to get some food and it was good, but the girl at the front was not very happy and looked like she did not wanna be there, didn't give of the best energy kinda sad. read more

We been coming here for a while now and I am still happy with the service they provide. I have no complaints or disappointments when ever I order here. The owner and his wife are awesome and offer me great customer service. I can't speak for how others get serviced but I am always greeted by name when u walk in or even call in my order. Love this place and I will always show support for this wonderful owner and his wife. Thank you read more

Place sucks......order food for dinner & 3 times in a row we get 1/2 our order & manager just says oh I'll refund what we didn't send....didnt even offer to pick up what they didn't deliver Done with Wing Stop read more

While the workers were extremely nice and accommodating, my friend and I originally ordered at 6:57 and even managed to go to a couple of the stores nearby only to come back and see that our order was nowhere near ready. I don't blame the workers but rather the management as it's clearly an impacted location with the UC nearby and many families often come here I just don't understand how some people who ordered the same thing as I did walked out quicker and sooner than I. I'm unsure of why this occurred but it's simply not okay and I don't think I'll be lending this business any more of my time, money, or energy. The worker who gave us our food at the end was extremely rude to everyone. read more

Wingstop - Chicken Wings Near Me - Merced, California

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If I could put zero stars I would, I ordered wingstop through DoorDash last week. My food was cold like it had been sitting for hours. Then I decided today to give them another chance, again with DoorDash because I was at work. They had me waiting for over 45 minutes and then cancelled my order. It's always an issue with this restaurant. read more

Worst place i ever ordered from its been almost 1 hour and I still have not received my order person i talked to was not nice im not ordering from them again over 1 hour since I ordered it and its still not here under im only about 2miles from the restaurant I will recommend this place anyone they don't care i was put on hold for 20 minutes before I talked to some to place my orderits been around 1hou 30 minute and I still have not received my order read more

I have never eaten at a wing stop this was my first time. The dining area was full. My daughter ordered flavored boneless wings. I got a traditional combo. The food took an hour for all of 16 wings and two sets of fries. The boneless wings are cold and dry Dino nuggets are better. They have good ranch. The staff are all bored at the register and it's on they need help in the back due to long wait times for food. The place is not clean at all floor had ranch all over, soda and the trash can was overflowing. I would never come back here. There was a cardboard patch on the wall. read more

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Employees are very condescending, all the soda is flat ALWAYS, the ice is ALWAYS out and I come here maybe 4 times a month. If you're gonna have no ice, at least make your soda carbonated. I really wish the employees were nicer because every time I come to this location, I feel judged. Other than that chicken is great. read more

I wouldn't give a star, we preorder an hour ago 7:02 pm. It is now 8:04 and we still have to wait 15 minutes for my food to be ready. I see a lot of UBER orders being picked up. There should be a better system. Tables are dirty, no one is here. read more

Terrible. Don't go here. I know you want wings. Not from here. The wait is forever. Online ordering times mean nothing. They read your order out to you and yet forget stuff. Should charge back this place cause it's every time. Stay away read more

Thought we would try this place one last time Don't know where they get the wings from by I should not have to pluck the damn food before I eat it! Really disgusting and don't see me going back! Sad read more

If I could give this place 0 I would. This review is solely based off Marta and my interaction with her while purchasing food. Upon walking in, I was not greeted or welcomed in, I noticed Marta was very passive and unwelcoming when exchanging in conversation with her. She kept adding after every time I spoke "that all?" When giving her money for what I purchased i gave her exact change. $20.75 for some reason she was visible upset and sighed when handing her the change. When I realized I had an extra $1 I told her I could give her the dollar in exchange for the coins back in which she responded, "you should've said something sooner, I ain't taking that now" after asking her if she was upset and if I did something to upset her she responded "your ready will be done when I call it" when I received my order MULTIPLE things were wrong. When i addressed Marta I had asked for her name which she responded "I can give you my owners contact information if needed." I responded "no. I need yours. You're the one I had an interaction with." She then gave me her name and I addressed what in the order was wrong and she charged me for an extra drink which I did not receive she responded "everything you got rang up for on the cashier is what you said you wanted" After realizing, all she wanted was argumentative conversation I was complely checked out of the convo. I used to love this location but after my interaction with her I will not be coming again. (The sad part, this isn't my first negative interaction with Marta) Wingstop please do better, hire qualified staff who do not hate themselves so much that they project it onto other people. It is so disheartening to know your company hires people and do not intentionally select staff that help represent your company. Marta is a prime example of this. And continuing to hire people who display that behavior will only ruin your company down. read more

The entitled youngsters who work here are capricious in their service and how they interact with customers. This is the second time I've come here since moving to Merced and each time the young ladies demonstrate contempt for those who do not look like them. I'd have to really contemplate if the tasty wings they have here is worth the distasteful service read more

Horrible Horrible. Strips were cold and you could see the butter floating on top of the Lemon Pepoer strips. . Fries were cold and soda was very very warm with no ice available. Seems to be regular at this place I can count in one hand how many times in less than 6 months that they have got the order wrong or got food that was cold . Wingstop do better.Nect complaint is going to be to corporate. read more

Prioritizes mobile orders, ive been here an hour no food. Annoying ass location...........9 read more

Came here for lunch around 1, and surprisingly it wasn't busy despite a few guests already sitting and eating. Took us awhile to order the food, but we ordered 2 combos with flavors of original hot and spicy Korean Q, and Cajun and Hawaiian. Original hot is pretty good, it's nothing fancy. Spicy Korean Q - soy base that has a strong soy flavor at the front when you bite and then the heat starts to settle and then it kicks in Cajun - had good Cajun flavor, it's a dry rub Hawaiian - no heat and very sweet, has a pineapple flavor to it Fries are fantastic as always, and the sugar on the fries helps with the heat too. Service was great when we came in, took us a few minutes to figure out what we wanted but the cashier was very friendly and great to chat with! Ambience is very casual. They finally opened up their seating area inside so it was nice to eat inside. Wish the music was a bit quieter so we could hear our conversation a bit better. read more

Wingstop - Original Hot + Spicy Korean Q & Cajun dry rub + Hawaiian - Chicken Wings Near Me - Merced, California

Roaches. Watch front counter for proof. Also showing ID for wings is B.S. Bet they dont clean the drink machine but just had to make comment minimum read more

Slow people poor customer service , not recommended , food was cold , dirty tables , no napkins !

ordered online, got there before the order was completed. the cashier read back my order yet it was incomplete when I got home. also, the fries were cold... no one wants cold fries. don't recommend, next time order from mountain mikes or another place that sells wings. also they require an ID to pick up order yet they do not tell you in advance nor do they ask everyone for one. 1/10. read more

Bad food service Food was cold Missing part of the order Overcharged Email said it will be ready at this time but then arrived and they said I had to wait a bit more longer for my order read more

Wingstop - Missing 20 classic Wings and ordered garlic Parmesan and got lemon pepper instead - Chicken Wings Near Me - Merced, California

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Slow service. 45mins for a single meal. Wings are dry and thin so I asked for a side of Ranch and I was charged $5.39. The place is dirty and tables are sticky. Will not come back. read more

Wingstop - Chicken Wings Near Me - Merced, California

If I could give negative I would give negative stars. I never got my order, Sarah processed a refund without telling me when that's not what I told her. read more

Ricardo is amazing he is number 1 for customer service Food is great Very tasty The Ambiance is fantastic read more

Yo salty! To much flys! You can't eat there! The lady's works very good But!! Need to do something with the fly's read more

Horrible. Save your time and don't come here. Waited over an hour for the food and it tasted awful. No seasoning on my dry rub wings genuinely tasted awful. Not cheap either. Genuinely don't come so disguisting read more

The Wing Stop in Merced is the slowest Wing Stop I've ever been to. Ordered the food at 8pm, showed up after class at 9:30pm and they say "we're still working on the order..." this is why I order ahead of time so that I don't have to wait for my food. There has to be a more efficient process for online/phone orders. We preorder to not have to wait. Do better! read more

Yeah it's always busy but that's not their fault. I think when I left this review I was just a bit hangry. I definitely come here very often to be leaving a low review. Yeah sometimes they mess up but so what the food comes out good. read more

I never received my refund. I had to go through my bank. Don't leave there without a refund.

Merced Wingstop has only gotten worse over time... Each time they demand our driver's licenses and phone number, email for confirmation to pick up our order which is a tad bit extra. Recently the last few times we have ordered they have either forgotten to add items to our bag, and or have made them incorrect. Today we ordered through the app and they messed up our order yet again . My daughter orders Hawaiian tenders and they gave her atomic?! Not only were we already home , 30 mins away from this Wingstop we called and they left us on hold then hung up we had to recall. Their customer service is horrible. Restaurant is always dirty every single time we come in. Not to mention we witnessed this guy walk into the restroom and what seemed to be a manager ( in a different shirt then the other crew members) grab the key from the cashier and proceed to unlock the restroom and walk in where the man was. Not sure what that is all about. Very disappointing visit. read more

Wingstop - Chicken Wings Near Me - Merced, California

Service was trash, employees all sounded annoyed to be there and we're rude, fries were cold soon as I got them.

I'm going giving this place two starts because the fries were good. Other then that nope. First off they were unorganized. People walking in ordering vs people picking up were all over the place instead of saying pick up this side and ordering this side. Waiting 10 mins to order yet there was only one person in front of me. The chicken was dry as hell. It tasted more like chicken jerky. It was hard. I ended up just not eating it and finishing off the fires and my drink. I love Wing Stop but I will never go to this one in Merced. Sorry but no thanks. read more

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Isabel and the team seemed so happy they were working so hard . They welcomed me in and were very attentive it literally almost felt like walking into your family members house. I felt welcomed regardless of me coming in at a late time . They treated me with respect and did offer me the new hot honey box which was so delicious ! Wingstop 275 you rock thank you so much for this amazing service and experience. I've never had a Wingstop visit like this one. Isabel said she was the manger when I asked because I told her how happy I was about my visit. I feel like this interaction should definitely be noticed because she was very nice and had great customer service. Thank you wingstop read more

Service is great food taste very good everyone are very friendly I recommend wingstop im from winton ca. And I don't mind the drive to pick up my favorites wings my child like the chicken sandwiches read more

Worst place in town for customer service no cash Registers open in weekends, very long waiting time to receive any kind food this would be better place if the younger generation would just get it together and treat all people equal not just a friends that come in or regulars bottom line Oh and 80% of time they don't answer the phone ! read more

Well I really like wingstop but this wingstop is just so understaffed they get orders wrong so much. I've order online to give them time since my order is specific and then I got 15 minutes after my order should be done to come out and it no be done yet but then I get my fries and there's no lemon pepper seasoning my chicken sandwich was dry barely any sauce honestly one of the worst wingstops read more

Never order a combo here. They never have ice and will not process a refund. They'll treat you like a free loader when the mistake is theirs. It's been years and they still have a tv stuck in demo mode. Don't get drinks here ever. I like the seasoning for their fries but it's always limp and sad looking. No sides. No drinks. No customer service. Just stick to the wings, they're ok. read more