Service was pretty mean, girl eating food in the back, two boys who were working just laughed about customers. A guy comes in and asks for a cup which they did not give him more than one when he asked for it in the order. She didn't even apologize, and when my grandma asked when our food was done because it has been 13 minutes on the screen when it said, " Fay your food is ready!" And didn't give it to us for 13 minutes. One of our wings was raw! And these employees were from last night around 8? Or 9? read more

The food was so amazing, I loved the chicken, corn and fries! The service was friendly and fast we were a party of three and we all enjoyed ourselves very much! We would recommend eating here often! read more

This is a nice alternative to the other chain wing restaurants around the area. Just like most places that serve wings, you have sauce or dry rub selections, sides, and the choice between boneless and bone in wings. They do offer chicken strips as well, but I've never tried them. My preference is boneless. I went with the lemon pepper dry rub and Hawaiian sauce. The dry rub is a great combo of not too-strong lemon with a great peppery flavoring. The Hawaiian is a sweet and savory mix that is mild on the heat. Their fries I always ask for extra crispy otherwise I notice they can be a little undercooked, but thats my preference for crispier fries. My only negative would be the wait time. Even if you order ahead on the app, I find they are typically on the longer end, if not over the wait time. So just plan accordingly when ordering. Otherwise, I actually like the flavors here over some other options nearby. read more

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We live right by Wing Stop, so we pop in there quite often when we're craving some quick wings. The interior is decorated in all aviation style accoutrements, with a handful of tables inside if you want to eat in (though we normally do pick-up orders). They usually have whatever big sports game is on that day playing on all he TVs, if you want to have wings and watch a game. The staff is great, even when they're slammed on a big game day! Now wing-wise, although I'm VERY hurt they took away my favorite wing sauce (teriyaki), I do still love them and have found a new favorite (Spicy Korean Q). I will usually get the boneless wings (I'm a wimp about things with bones LOL), and split the sauces between the Spicy Korean Q and Hickory Smoked BBQ. Even though "spicy" is in the name of the first, the Hickory Smoked BBQ is actually little "hotter" to me. It is a slow burn with a sweet bbq flavor to balance it out. The seasoned fries are also delightful and you get a bajillion of them with a combo. You can also get veggie sticks with your combo too for about a dollar extra. And the star of the show - Wing Stop RANCH! It is so incredibly tasty, we dip almost everything in it (our wings, fries, veggie sticks). We also order the large size of the side of ranch and save it to use on other things too. My husband swears by his order of the all-flats, bone-in wings with Louisiana Dry Rub. He gets the heavenly ranch as well, but also a few sides of blue cheese dressing. I have tried his wings a few times and they are very flavorful, I'm just a very saucy girl who needs her wings drowned in sauce vs dry rubs! Lastly, Wing Stop recently relaunched their chicken sandwich on the menu, available in all of their normal wing flavors. We tried it recently (branching out, oooo!) and it was super delicious, with a semi-toasted bun, pickles, and a juicy chicken patty with your choice of sauce/rub (I picked my Hickory Smoked BBQ). It also comes with one side of dipping sauce - another chance to order the ranch! :-) I know it might seem odd to be so excited in a review for a wing chain (and their ranch), but they have honestly never let us down in flavor, consistency, or service. read more

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AVOID THIS STORE IF YOU WANT ALL THE ITEMS YOU PAY FOR! This place consistently forgets food in to-go orders. My past three orders they have forgotten something in each order. When I reach out the manager always says "sorry, we can offer you a free fry" doesn't help when you forget wings, ranch, fries, sauces, sandwich's or literally any combination. But, hey thanks for the frees you can forget in the next order. read more

Very good everyone was very kind! Had no issues! Food tasted very well everything was clean!

Service was decent but food was terrible. Chicken was dry and small and halfway through the meal we found a wing with feathers in our meal. I understand that's how the chicken wing is but it is incredibly unprofessional to leave a chicken wing with feathers on and fry it and put it into an order. will not go back to this wingstop read more

Wingstop - Chicken Wings Near Me - Omaha, Nebraska

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I placed a large order of 100 wings online and was given a pick up time. I was there 5 min late and they hadn't even started my wings. they were very busy and short staffed. the lady at the counter told me it would be 10 minutes. i ended up waiting 30 minutes. the food was good and fresh but they should give more accurate pick up times. read more

I stopped in over my lunch to enjoy the Cajun combo before it was gone for good and redeem an offer I had for five free wings. I placed the order for pickup, arrived right near the end of the designated time for the order to be ready .... and waited over 10 minutes. This seems to be a common thing at Wingstop (not just this location) and I am not sure why. But that's the only thing I really had negative about my visit. The staff was friendly, the lobby was comfortable to sit while I waited, and when I got back to work, the food was hot and delicious. I will definitely continue to eat and Wingstop and would gladly come to this location again! read more

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This location changed the fries from hand cut to frozen. Low quality and just like other fast food. I will not be patronizing Wingstop for lunch, dinner or catering. read more

I went to Wingstop for lunch today. Got there very early at about 12:15 PM. The order was waiting for me for the most part and I was in and out pretty quick. I ordered five Parmesan garlic wings and five lemon something wings, lol. I kind of forget the name of those wings. Also got cheese fries. First time getting a cheese fries and I very much like those and the wings were just fine as well. The lady at the counter was very nice and I have no complaints about today's meal. Well, except that I keep burping up Parmesan garlic but that happens at times, lol read more

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Slow it took four hours to get my food and we just we didn't wanna wait that long and now we're still waiting for our food to get here by time it's getting it's gonna be like 830 so could you guys hurry up? read more

Oh Wing stop. Where do I begin? The food takes 50 minutes to come out when we are the only ones there. The fries are ALWAYS soggy. There ALWAYS NO ICE. I have to bring my own ice. That's all I have to say. Thanks. read more

They have taken over an 1:30 for my DoorDash order and the Wingstop place is only 5 min away. I ordered around 2:40 and it's 4:20 and my food still hasn't been made the dasher has been waiting for at least 30 min if not more for my order. This is the worst service I've ever had read more

I've had wingstop before and it was terrible flavor and consistency (just uber-salty chicken feet) and diarrhea fuel; but people at work all wanted it so I went along and gave them another chance. Needless to say, they ripped me off. Less than half the order arrived, bag ripped open and left on a random chair. What was in the bag was a sad excuse for food that would have qualified as penance for any number of mortal sins. Never again and I would recommend spending your money in decent food from decent humans. This is not it. read more

Terrible! Terrible! Terrible! I'm looking at these comments that have not been addressed, and it's obvious they don't give a damn. I'm a huge Wingstop fan and I am an out of town visitor just craving my usual. I placed an order on line, made a mistake and tried to call and edit my order, was placed on hold and after 7 minutes, I hung up and called back. I was placed on hold again--still on hold for 15 minutes and walked into the store (while on hold) and showed the guy at the register my phone and said "look, I'm still on hold". He just shook his head and said absolutely nothing, no apology at all. Apparently this is their thing because there's a comment a few months ago with a customer having the exact same experience. They put you on hold and never come back. What a horrible place of business! Bad customer service and mediocre wings--and apparently they don't care. read more

to start i never really cared about the wait time, at least if my food isn't cold when i get it i think its fine. i love all 14 different flavor except hawaiian cause its just not my personal pick but all other flavors are bussin read more

They'll answer the phone... however, they put you on hold and never return. I've stayed on-hold for 11 mins, 42 seconds.... 14 mins, 27 seconds.... And today, I was only on-hold 5 mins and I hung up. I'd be happy to order online if my order would be correct when I arrived, however, anytime you order well done wings and fries online, it never happens. I don't know if this is a lack of personnel issue, management issue or what but, something needs to change. read more

disgusting over cooked rubbery 40$ of garbage was delivered I would consider this a distractor posting read more

Unfriendly staff. We waited 30 minutes to get our chicken wings. Once we got the food there were no napkins and the employees were unfriendly. The tables were sticky and the floors were as well. The wings were below average. Do not recommend at all! read more

I had the lemon pepper wings and parmigiana wings! Both excellent fry's good a little pricey! I've had the delivery too everything was better in person but the delivery was good except fry's need reheated! Casual read more

Best Wingstop in Omaha! Food is always great and cooked perfect. Most bad reviews are big cap. Use the online app and you'll have no problems. read more

Sadly, I have to adjust this rating. I have been going to this Wingstop for 15+ years. For a long time it was the best one in Omaha. Lately there have been new workers every week, trouble with orders, and a number of other issues. I decided to go 3-4 times before I gave negative comments, but it's time. There may be some "Covid -related" blame to place, but under cooked wings and double the wait time is unacceptable. Try the 72nd location. This location has gone downhill. read more

Got wings tonight, placed the order waited the recommended time to pick them up and went and got them. When I got there i waited patiently while the cashier talked to person in front of her for about 10 minutes. Not a huge problem but wasn't excited about it. When I got home I opened the bag to find all our food completely cold Fries and all 30 wings cold It's it's frustrating to me because I like the flavors they have but the food should be put into some warming area or something if they're going to sit that long Not happy at all with the product read more

The service was awful. They completely messed up the order, it took twice as long as they said it would and then they refused to make it right Don't waste your time ordering from them read more

The wings are ok for chain restaurant. I wish they had more selection of sauces or flavors. They are fast and convenient. Not really a seat down restaurant, they do have a limited amount of tables. read more

Found a USED BLOODED BANDAID in my food from this location. The store manager admitted that his staff wasn't wearing gloves while preparing my food. This is how a used bandaid with blood on it ended up in my food. Who knows what illness that staff member had. Who knows if i accidentally injested someone's blood. Because I only saw the bandaid AFTER eating the piece on top of it. I have tried to contact them in so many ways, but Wingstop has been ignoring me since. read more

Wingstop - you can see the bandaid was under the big piece, and there was a piece on top of it too, hiding the bandaid underneath. - Chicken Wings Near Me - Omaha, Nebraska

Terrible service, girl at the front was very rude, raising her voice for no reason, she proceeded to ask us to close our mouths after we asked how much longer for the food. Very bad service do NOT recommend. Customers would come in and she would treat them in a very bad manner. Food took 1 hour and 30 minutes to come out. read more

The chicken was over cooked, as such it was hard like wood, the sause/seasoning was overwhelming that we can't eat it all all Both chicken and fries seems like it was thrown in the container like trash! Disgusting! Very messy! read more

I was NOT amused. Apparently the corporate office failed to turn off online ordering on Easter Sunday, I did call before placing my order and while I did not speak to a person when i called, there was no message that they would be closed. Because my order was over $25, I had to to pay at the time of placing my order online. I get there and to my unhappy surprise, they were closed. There were other people in front of the store as well that had placed orders, lucky for them, none of them had orders over $25, so they had not paid. I did call this morning and they plan to reverse my order, however shame on you Wingstop for not disabling online ordering or updating your store message to reflect that you were closed. Not everyone had a family Easter dinner to go to, so I guess that was why there were so many people ordering from your store. Next time, they should save customers the hassle and disable online ordering for stores that are closed and have individual stores change the greeting. I ended up going to Godfather's Pizza and actually ended up with wings I liked better and were cheaper, plus I got a pizza, so needless to say, I won't be going to Wingstop in the future! read more

The only reason I went here today was because they give you a coupon for free fries for your birthday, and I wouldn't have been back in town soon enough before mine expired. Anyway, I like Wing Stop. However, it's not ever my first choice for wings. Price wise, it's no cheaper than Buffalo Wild Wings and I think the quality is a little lower, and it's not any faster. I have been here a few other times and I thought the same thing so i don't think it was a fluke today. The food is ok, I know some people who think Wingstop has the best wings in town, but I don't. I had the mild boneless wings and seasoned fries. I was satisfied with both, I could not finish my wings or fries but I don't like them enough to reheat the next day, which is a little disappointing. The staff is always nice and it has seemed clean every time I have gone in. It's one of those places I would never choose, but if someone else wanted to go, I would. read more

Terrible service and food was so average. Waited 45 minutes for a chicken sandwich and fries. Don't know what the issue is, as this has happened twice to me, but it takes longer than going to an actual restaurant to eat. Ridiculous. read more

Disappointed. Website claimed they use different friers for bone in and bone out wings for gluten contamination purposes. The waitress looked at me like I was crazy and said they don't carry anything gluten free. Untrue. Needless to say, ordered mild bone in wings with mild sauce- watery plain sauce, salty, slimy chicken, not crispy at all. Bottom line: go to BWW read more

Wingstop - Could have been good... - Chicken Wings Near Me - Omaha, Nebraska

$40 for 20 wings, 90 min delivery time. What world do we live in? Food was cold and soggy. An absolutely rip off

I'm disappointed with a couple of things: 1. If you order through the app, be prepared to prepay for your meal $15.00 minimum, even if the order is over this amount; 2. Check your order for ACCURACY because they'll either make you come all the way back to correct the order or only give you 50% of whatever it was that they made a mistake on. This is my first time here and I probably won't come back to this location. Had way better experiences at the one off of 72nd Street... Fries were 75% burnt or crispy ones..... had to drive back... read more

I just had the WORST customer service experience EVER at wing stop on blondo. I ordered $71 in food and didn't receive 20 of the bone in wings I ordered. I called said my husband would be back to get the rest of my order. They got loud and nasty basically said I was lying about not receiving part of our order. Said if I wanted any of it I had to bring ALL the food back and they would remake it. But kept saying they know I got the wings. The food I did get I had given to ones that order it. My kids had friends over. I literally had to take their food away to bring it all back to get the order remade rather than them just giving me the 20 wing they forgot. Make it make sense?!?!?! They kept saying they didn't have time for this. These employees were SO incredibly rude did not apologize for the inconvenience of have to go there twice or for having to take food away from kids that had what they ordered just to get what we didn't receive!! We will never be back to that location. Paying for something and then being accused of lying about my order being short infuriates me!! read more

Sunday evening, (sign says open until 11 pm) was told an hour wait to order. Two young men were standing behind counter, eating French fries, no one else in the building. No one cooking. Asked to see the manager and she came to the counter and said sorry it's a 40 minute wait. I asked how that could be and she said well we were busy earlier so... What?! Terrible customer service! Seems they just didn't want to work, they were getting paid either way, right? read more

I ordered on the phone i was told it would be 30-35 minute, no problem. I get there about 35 minutes later and I'm told another 10 minutes. I ended up waiting a total of 75 minutes for my order, the bathroom had no soap, and there was no ice in the machine, there was at least 7 people working and it was all over the place. no apology for the wait, no nothing. I'll drive all the way to 120th and Blondo before I go back to the location on 72nd and pacific again. read more

After a long flight I decided to make a pit stop for some good wings. Wingstop use to be my spot back in college, when I yelped and notice omaha had one I had to go. Our server Marcy was nice and very knowledgeable of the menu. I got the ten piece meal that include ten wings, fries, and a drink. The Hawaiian BBQ and lemon pepper wings were great. read more

The food here is terrific. The service not so much. I work about 4 blocks from this place and have tried numerous times to call in an order to go. Notoriously you get "can you hold for a moment" and then you wait and wait. Tonight I tried something. I called, got the "can you hold", left the building, got into my car and drove there. Even sat through the traffic light at 120th and Blondo. Well, get this...I pulled up in front of the place and not a customer was at the counter. Neither was anyone else. Needless to say, I did not go in. Great food, IF you can get it. I hope something changes soon. read more