Came here for lunch after my son's game. Customers service was excellent, food came out fresh and hot. The inside was clean but not too many tables for seating. Overall, I would visit this location again. read more

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It's not a lot you can do. Food quality is just bad. Service is bad. It seems like a bad system. You ask for extra crispy and they can't even do that. I'm done with wing stop, and it not just this location. L read more

Grabbed delivery for a quick protein rich meal while getting chores done after the busy Holiday weekend and work. Their logo is "where flavor gets its wings", with eleven different flavors there is something for everyone. Plus they also have chicken strips or sandwiches available. Don't forget the sides! I did the Louisiana rub, Hawaiian, and Spicy Korean today with their $16.99 20 piece combo offer. Thought I would have some for now and some for later. (Side note: this is a "boneless" meal deal, so if you only do "bone in" this is not a deal for you). Stop in for carry out or done in, or opt for delivery. Great service and friendly staff. read more

Wingstop - 20 piece boneless meal deal. - Chicken Wings Near Me - St. Charles, Missouri

I ordered a wing combo in two flavors. The mild buffalo wings barely had any of the super thin sauce on them. But that's not the biggest issue. None the kitchen staff wore food prep gloves. Not a single one. Zero stars. read more

This location gives you all dummies without even asking. For most people who like flats more don't ever order here. They also will not respond if you call or ask a question. Joke of a business. read more

This is the second time we've ordered from this Wings Stop location (First Capitol - St Charles) and I even ordered through the app. Placed my order and waited to pick up and had to sit and waited over an additional HOUR to get my order. On both occasions there were 3 employees visible by it seemed more like only one person was actually working. It's RIDICULOUS! Placed my order at 6:13pm and finally walked out the door with my order at 7:32pm read more

Wingstop - Order Confirmation - Chicken Wings Near Me - St. Charles, Missouri

Your doordash service is becoming terrible. Items that I PAYED for are continuously missing. Get better ho.

This is our second time at this location. We've tried the following: garlic parm, bbq, and mild boneless wings. Along with the fries with and without seasoning. High notes: garlic parm and mild sauce are great options for wing flavors. We also really like the fries without the seasoning. Lows: Bbq sauce is overly Smokey and just not that great. The fry seasoning I think has sugar in it which can be off putting when you're used to salt. The building itself has some of the slickest floors, needs grease cutter to mitigate. Also there isn't a trash can for customers to use outside of the kitchen area which is strange. Other than that decent location and will be back. read more

Wingstop - Garlic parm and bbq boneless wings. Side of fries, no seasoning. - Chicken Wings Near Me - St. Charles, Missouri

First time here. Pretty normal WingStop experience, except they were "out of water cups," so they refused to give us water without charging us for a drink. read more

I'm so used to other wing places being so stingy with ranch that I ordered three extra. I GOT SO MUCH RANCH I DIDN'T NEED THE EXTRA! It was glorious! The bbq had a really good flavor, they were extra crispy to perfection, and the celery was super fresh. Will order again! read more

I've only tried this location once. Probably won't go back because it took about 45 minutes to an hour to get a very small order. Then part of the order was wrong. On a positive note the staff was nice and did apologize for the wait. The wings were decent. read more

Food was seasoned perfectly, bathroom was SO CLEAN compared to any wingstop ive been to. Inside was so clean, workers were clean and unlike every wingstop ive been to workers werent on there phone. Best wingstop ive ever b read more

If i could write no stars i absolutely would...Came in the other night to place a order in store and while waiting for my order i noticed all the employees in the back smoking. Once I was handed my order the employees smelt like maryjane. When i got home my order was wrong and I tried to call up the store but the phones were off. read more

absolutely the worst customer service experience. I visited this location for the first and only time, ordered a to go order (a simple order) and waited for 15 minutes while other dine in customers came and ordered and received their orders almost immediately. When I asked about the status of my order, the manager (Nicole) was instantly rude to me and told me she hadn't even started my order yet. A simple apology would have sufficed, but she yelled at me, refused to give me the owner's or manager's information. What an absolutely horrible customer service experience, I'll never return to this location. I'd give negative stars if I could. read more

Don't waste your time or energy visiting this location. Terrible service, waited over an hour for one small order. Took 7 minutes for them to acknowledge that I was standing at the register, all the while, one employee was on her personal cell phone right in front of me the entire time. read more

Ordered 2 1/2 hours ahead. Nearly an hour after my order was to be delivered, they cancel my order. Really!!!! I had a group waiting to eat and you failed! Never again read more

They don't know how order lines work for dining. A couple that ordered after us gets there meal 15 min before us , already sitting there for 30 mins prior 45 min total just to get our food inside. For the lady to say we were waiting on fry's lol , the other couple was about done eating when we got our food , they must have tipped good or something idk read more

Great place for wings but the absolute worst location for food and service. Waited 10 minutes after my scheduled pickup time and received cold chicken and cold soggy fries that had to be returned. The wings were supposed to be tossed in sauce and were dry. I couldn't tell the varieties apart. read more

I will probably never eat there again I ordered my food at 6:33 and finally received it at 7:20. That's a little long to wait for some chicken wings and then the cashier also did my order wrong. She charged me for two drinks and paid separately for I gave her $10 and she gave me back $.42, on the seat, she wrote that I only gave her seven dollars but I actually gave her 10 read more

Called to place an order three times and no one answered. Drove to the store and called while outside. The employees watched the phone as it rang. I went inside to ask if the phones were working and was told they were working but they wasn't taking any orders via phone. The employee also stated that they weren't taking in store orders for 15-20 minutes until they got up a pile of trash in back of the store. Very unprofessional and rude! read more

We used to love these wings, but last few times the wings were dried out and not sauced very well. Hopefully just a fluke!

Food is always good but I've ordered take out 2 times and I'm always missing food. Triple check your bag every time!!

Last Saturday (12/16/23) My partner ordered almost 40$ worth of food through the Wingstop app for in store pickup. He never received a receipt for the order through his email which is what the app is supposed to do, but the money was withdrawn from his bank account. Upon arrival I went inside and asked if the order was ready and the young man at the counter said "not yet" sat there waiting and waiting... asked again 30 minutes later and a female employee said "we made the order but it probably got handed wrong" then I saw her go back to one of the cooks, and the cook got all mad and said "I don't care if you handed it out wrong I'm not making it again" and the lady came back up and said "we will remake it"... I then went outside to tell my partner... 25 minutes later he went in and asked about the order and showed her in his bank statement that he was charged the money from that location.. same lady said "we gave it out wrong we're remaking it" then the angry cook came out from behind the counter and immediately hostile, told him that since the app didn't send him a receipt she's not making the food... After being told three separate times that they made the mistake of handing it out to the wrong person and that they were going to remake it.. was kind of under the impression they were actually going to do that or at the very least give us a refund but nope, after an hour of our time wasted on waiting and getting told it would be made multiple times, we had to leave empty handed, hungry and 40$ just stolen out of our pockets.. never coming back to this location again! read more

the Wingstop in St Charles have very friendly customer service!! was gonna take a little while for my order so I went to schnuks to pic up a few things - when I got back they treated me with my name and got me my order - was very impressed... thank you read more