Service is extremely slow. Stood at the counter to place an order for over 5 minutes. Employees look at you but do not acknowledge you. Once we did get our food, the parmesan wings were good. That's why the two stars. Both of our Chicken sandwiches were disgusting. Both were undercooked in the middle and the chicken would bend like a floppy disk when you held it. I am not sure if the chicken was bad or if that's what they serve but it is nasty. Wont recommend it nor will we return. read more

Ordered food in line. Came and picked it up , got home half of my order wasn't there . I should have looked yes but called and called and called for an hour . No answer . Went back to store and told them I needed the rest of my order got it but was told the phone wasn't getting answered because the girl that answers the phone wasn't there yet . What kind of crap is that , you can't run a restaurant like that . Finally got through on phone and the girl didn't answer wingstop . The first thing she said was it's going to be an hour . Sounds like poor management or training to me . read more

Worst management ever and the service is mimic by there lead . never never again then i'm offered a 5 dollar coupon as if read more

I'd give negative five stars. Slow, dirty and always out of almost all soda flavors. How do you run a business like this??? Who is the General manager? read more

Cooked incorrectly and did not get the proper order Very disappointed and staff did not seem to care read more

Im very unhappy with the food & service. I got a bbq chicken sandwich. I'm so upset. Please see pictures. I definitely will be asking to speak with the owner because the employees can't decide who the manager is or who will fix this issue. read more

Wingstop - A wing in my chicken sandwich. - Chicken Wings Near Me - St. Peters, Missouri

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Went inside to order and eat. Bathrooms are "out of order". Tables were sticky. Moved tables but they were all sticky. The cola cloaca was out of half the options and spit out the drinks so fast half of was foam. There was also a 40 min wait which I would understand if they were understaffed but then I figured they were swamped with online orders and felt bad for those people for not knowing the condition of this place. read more

Long story short... We placed an online order over a month ago. The total was $65. They canceled the order approximately 45minutes after confirmation and sending the receipt-which I still have. They charged me for the entire meal that was never recieved & now the phone numbers for the mid rivers location which the order went through does not connect to anyone. It is just a repeating message. I have yet to get a refund! What a joke of a business!! Straight up theft. read more

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i ordered on line for delivery at 3:30 and didnt get till 4:10 even after i cancled order and had already went else where and got food terrable service and the food i got was very cold wouldn't verry go here again read more

terrible service, rude workers, REFUSED REFUNDS, and gave me my food 2 hours late. steer clear

Loved the garlic and Parmesan wings! I'll definitely order those again! I did it through DoorDash, and the wings were still hot when they were delivered. read more

yall are gatekeeping this place is bussin 100% recommend don't know how this place ain't a 5/5 stars i ordered da mild boneless wings very bussin read more

Wingstop - very good - Chicken Wings Near Me - St. Peters, Missouri

i'm not sure what else to say besides this was supposed to be garlic parm. i couldn't even eat them. Just a literal POOL of butter. butter with a side of wings read more

Wingstop - Chicken Wings Near Me - St. Peters, Missouri

Visited store 3/11/23 around 7pm. Was greeted by a cashier who could barely speak above a whisper. I ordered an 8pc combo and then asked about the free 5pc bonus for filling out an in-store survey. It seemed he was new or just very timid and unsure about the offer. The manager-on-duty (Mica) stepped up and said she had been off for several days and knew nothing about the survey. I pointed to the handwritten sign taped to the register. Another employee from the back was trying to explain it to her, but she stated again she knew nothing about it and had no idea where to even begin. She said something along the lines of, 'I know nothing about it, so I can't do anything about it!' The sign was written verbatim- "Do a Survey while in Store show proff and get Free 5 Boneless! Must do Survey in stores!" I thought perhaps the wings would be good but unfortunately they weren't any better than their service or their sign. read more

Wingstop - Proff you need not know how to spell to work at Wing*Stop! - Chicken Wings Near Me - St. Peters, Missouri

I've came to this Wingstop a few times now and I'll say I've not been disappointed yet, although previous reviews stage bad service and food and such. The staff here always has my wings sauced/seasoned perfect! I've not had a mess up here or anything like that , the staff is nice, they are always in the kitchen working hard when I walk in and don't keep you waiting. The food is hot and fresh every time. I'll continue to come here as this is my favorite chain food restaurant for wings. read more

This Wingstop just opened maybe a week ago? Anyways we ordered a Large order of Hawaiian thigh bites & a 8 piece Hot Buffalo boneless wings. There was an option to chose "extra well done" which I didn't choose but wish I had because they all could have been cooked more. Not that they were raw but you could tell they could have been left in the fryer an extra 2 or 3 minutes. Both orders looked like they just threw the sauce on top instead of tossing the wings in the sauce like the picture. Thigh bites are HUGE pieces of chicken. The boneless wings were smaller but still a good size. Both sauces tasted good. Would try this place again just would choose to have the extra well done. read more

Wingstop - Large Hawaiian Thigh Bites - Chicken Wings Near Me - St. Peters, Missouri

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0 if I could. 45 minutes for 10 wings and 2 fries. These are my "large and medium" sides of fries. Are you kidding? Terrible service. Kid at the front was high as a kite. I'll drive an extra 10 minutes to the ofallon one next time. read more

Wingstop - Fries - Chicken Wings Near Me - St. Peters, Missouri

Took an hour to get my extremely simple order (6 plain boneless wings, fries, ranch, and a drink) while half the staff was just standing around and the others were not moving efficiently. They continuously messed up people's orders including mine. I do not recommend this location whatsoever and will not be returning. Very disappointed. read more

Be aware of doing online ordering with this location. I placed an order at 1:00 for 3:45 pickup. When my son went to pickup they said no order was placed. I went online & reordered & called to confirm they had it. We got the food but later I found out they charged my debit card for both orders. When I questioned this they said "Oh yeah, that order did come through until later but we didn't proceed with it since we knew it was a duplicate ". Asked if they refunded & they said no, but will talk to the owner & get it. They have now had my $65 overpay for 12 days & still no refund. Their wings are good but this kind of hassle is not worth the trouble. read more

Most of the previous reviews were bad for this location, so my husband and I were skeptical to use of gift card here. However we were pleasantly surprised. We went at noon on a Sunday and it wasn't very busy. We had excellent service and the food was very good. The chicken was nice and juicy and the fries crispy. The inside of the store where we sat and ate was clean. read more

I just tried Wing Stop for the first time today. I ordered the Hot Chicken Sandwich, fries, and a soda. When I arrived they were finishing it up and everything was hot and fresh. When it told the guy working there that it was my first time trying it he was shocked and asked what flavors I wanted to try. I asked for a recommendation and he got me two boneless wings. One in Carolina BBQ and one in their spicy BBQ and both were delicious. He also recommended some Cajun seasoning for my fries and that was delicious as well. As far as my sandwich, it was crispy and delicious. I tried their regular wing sauce in hot because that is typically a good way to try out a new wing spot and the sauce was good and flavorful but nothing extraordinary. It did blend great with their ranch resulting in an overall great sandwich. I will likely get the Carolina BBQ next time or a variety of wings to try out some additional flavors. Monday and Tuesday have $0.70 wings which is pretty solid. I will definitely be back. As a side note, the guy working there was great. Very friendly, big smile, great sense of humor, and seemed to take it personally that I have a great first experience. If he is still around next time I have to hire someone I may try to steal him. Overall a great lunch. read more

I called to place an order. When I got the food, I realized they got my order wrong, and I called to have it fixed. I was upset because I had family and guests at home and I knew the rest of the food would get cold. I stopped by the store and my order was AGAIN wrong. When I tried to explain this, they acted like I made the mistake. They got the wrong food ready but were blaming it on me! The way they were talking to me was SO rude and unprofessional that I left without any food. Will never order from here again. Save your time, this location will only leave a bitter taste in your mouth. read more

I love Buffalo wings, most wing stops I have been to don't have the same problems as this one. I understand the wait time on a Friday being longer. What I don't understand is how much the employees play around and don't do there jobs. There is no organization at all. read more

Don't order from here if you want your food I paid for 20 wings and I got 15 they told me come back up for 5 wings and then called me a liar the girl said she personally put them in the box like im going to lie about 5 wings!!! Lol point being it's horrible service it took 15 minutes just to get them to answer the phone this place is trash!! read more

Went in to order food. Employee trying to take our order had AirPods in and kept making us repeat everything. Eventually she said "oh my god" rolled her eyes and walked away. We were not talking quietly. She couldn't hear us with her earbuds in but was acting like it was our fault. We walked out without ordering anything. read more

Took forever to get my order. They forgot the ranch and fries were bad and they were cold won't go back again

We ordered online for delivery. The driver served with food from McAlisters. She still marked it as a successful delivery. I called the store and maybe the mist ignorant person possible answered I tod him what happened and his response was "ok". I asked him was the order picked up and he said "I dunno" awkward silence tge I asked him and he acted like I was asking him to move mountains. Long and short Wing Stop blamed Door Dash yet we paid Wing Stop. I can assure you we'll nit be going back to the St Peters, Mo wing stop. read more

Waited an hour an 1/2 to find out they canceled my order. They did not refund me so after 3 days so I tried to call and the phone did not work. So I drove their the staff on duty told me they could not refund me only the District manger can process refunds and he was out of town. At this point an employee scribbled my info on a piece of receipt paper and said I would get a call Monday. I never got that call. So I called Tuesday and the GM was there. She said she can not process refunds, and I would have to wait until possibly the end of the week now. Mind you throughout all of this I never received an apology, and the refund is not $100s of dollars it's a mere $30 transaction. Get it together Wing Stop. read more

When this place opened we had good service. Our last 3 orders were wrong! Manager was rude. I'm not looking for free food just get my $75 order right! We will drive back to ofallon this one is awful. read more

I placed an online order received a confirmation email. Went to pick up my order and was told they didn't have it. Show them the email confirming that it was sent there and paid for and the employees still said that they didn't have the order and wasn't going to make the order for me. Someone who appeared to be a manager told her to write the order down and just fix it. As I was waiting someone from doordash came in to pick up an order and was told the same thing that I was told that they didn't have the order even though the doordash employee had a confirmation. The employee had total attitude about it and the doordash person left without the food. When my food was ready the employee put everything together and very rudely handed it to me without an apology a thank you anything. This was very poor customer service I waited over 40 minutes for an order that should have taken 15 and no apology was given. In fact as stated earlier the employee had much attitude about it and made me feel like it was my fault and I was being less than honest even though I had an email confirmation of my order. The manager indicated to the doordash employee that this is a common problem. Beware if you place an online order. Make sure you have your email confirmation with you when you pick up. And be prepared for some attitude! read more

They take sooo long, mix orders up, and need better customer service etiquette. They are all over the place.