Wings where way spicier the they said the fries were basically unsalted soda was the most watered down thing I've ever had unsatisfied

First impressions upon walking in: this place was hopping! There were about 6 tables occupied in the dining room around 5:30pm on a Friday evening but they were definitely busy with call in/online orders and plenty of people were coming and going for pick up. Wingstop isn't spending their money on decor. It's pretty basic with a tan and green color theme. At least the chairs have padding. They have 3 TV's in the dining room but muted of course and NO music. Ugh. It's become an epidemic with restaurants in Winston. We ordered some original mild tenders, bone in wings in Lemon pepper and original hot, , Cajun corn and veggie sticks. Of course we got sides of their famous ranch and a honey mustard sauce as well. The tenders are big! I got a 5 piece and I could only eat two. I had two bone in lemon pepper wings as well and now I know what the hype on this flavor is all about. SO good! I want to try that flavor in the tenders next time. When we placed our order, we were told it would be 18 min. I've read some reviews on the other location in Winston about it taking much longer than the quoted time so I set my stopwatch to see how long it would actually take. Almost to the minute it was 18 min. This location just opened so many employees are still training but we were well taken care of at the counter, ordering and someone checked on us twice to see if we needed anything while we were eating. A+ for excellent service Wingstop Hanes Mall Blvd! Please keep that standard and you'll have a regular customer in me. For my first visit to Wingstop I can see why it's so popular. I'll definitely be back. read more

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Still looking for the best fried chicken sandwiches, so I stopped by here. I ordered the chicken sandwich ($5.79), and a large Simply Lemonade. I was told it would by 15 minutes or so as they were just getting cranked up - yet another spot that is not ready for business when they open the doors! The timing was as I was told, and I headed out! This is a small filet as these filets go in national chains probably in the 6 ounce range, maybe a bit heavier than the smallest which is Chick-Fil-A. It is wide but it is also thin and cooked up a bit dry. The pickles and the sauce added a little zip, but at the end of the day this is a middle tier sandwich - my rating would be 7 out of 10. This sandwich is a bit pricey when the size is factored in, especially when measured against the heavyweights - KFC and Popeyes! Ambiance - 2.5 Food - 3.5 Service - 2.5 Value - 3 read more

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Bit quick option and alternative to the local wing places. Bone in and boneless wings are very good. Choice of sauces are quite tasty

Service so terrible here. Wouldn't have been a big deal but this is the second time. First time when I came to the counter the girl said it looked like I "walked up like I had a problem" even though I spoke to her. I'm assuming the fact I was in the rush came off wrong but had she considered that I'm rushing to the counter and not her as a person? She's slow. Just today tho, I made my order and the cashier literally said nothing to me. No total. No nothing. I asked my wait and he pointed to a nearby bag. Like Jesus would it have killed him to say "it's here" I'm a millennial so I hate when they make me sound like a Karen but is verbal interaction truly an unreasonable expectation v read more

The place looks clean, however it's under New management what doesn't know how to run a store. The whole team looks uncomfortable. As a dasher and a manger of 8years, Its necessary for a team to works together to accomplish goals. This management was firm about a policy that doesn't exist. And even after she spoke to Dasher support she still let the customers food rot and get cold for 40mins and I know she didn't remake the order. This place is trifling if you want to argue with Young adults this your spot! read more

The food is between good and great on the average day, but the wait time is just always going to be a lot longer than they ever quote to you. If you place an order on the app and it says pickup in 20-25 minutes, they really mean 40-45 minutes and it doesn't matter if it's lunch time or dinner, the wait is always longer than they say it is. If they would just fix their wait times this is a 5 star location, staff is always nice but the wait for what is basically fast food just makes no sense. read more

Skip it! Skip it! Skip it! Forget about getting food on a Tuesday! Example: on Tuesday night you order online and they call your name BEFORE they even cook your meal. Then you have to wait for your food to be cooked. A disorganized mess! read more

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Great customer service and food was amazing! This is the wingstop to visit if you're in the area. read more

Wingstop - wings - Chicken Wings Near Me - Winston-salem, North Carolina

Ordered online and our food wasn't ready which would be okay but somehow our food was cold for not being ready at pickup. Less than professional staff and just not a good vibe. Has been a long time since having wingstop and well it was a disappointment. Wings were cold, fries were cold and even the fountain drinks seemed flat. I might try it again from maybe a different location but if you want wings go to Waldo's. read more

Every time I order online they say the order is ready 20 minutes after the order is placed and then when you arrive, they take another 40 minutes to start the order. Food is generally mediocre at this location 80% of the time. read more

Chicken is delicious and hits the spot & the Grilled Corn has gotten much better. The only issue is no one answers the phone to take To Go orders & when you're just getting off of work or finishing up exercise you don't want to have to wait around for food especially when you're worn out. read more

2nd time ordering food from this restaurant and 2nd time they have messed up my order. and the sad part is it not a hard order. Chicken sandwich, NO PICKLE. and they put a label on the container that they put the sandwich in, and it says "PLAIN, NO PICKLE" and still comes with pickle. WILL NEVER RETURN to Wingstop ever again read more

I placed an order online and my order was incorrect. I live 25 mins away and was not about to drive all the way back. I called and got no answer. So today I called the Winston Salem Wingstop on hanesmall BLVD today July 20th, 2025. And spoke with the "manager " a woman. Who refused to provide her name. The lady was rude and had an attitude from the beginning of the calll. Over my order being incorrect. The lady hung up the phone on me twice. Rude and ghetto as hell. Would've went to the store if it wasn't so far. read more

Pitiful-This is absolutely the sorriest excuse for a hot wing I have ever experienced. The wings were small, overcooked, dry, and way overpriced. AND it took too long to get my food. I cannot imagine this place staying in business. I noticed it had 1.8 star rating out of 5. I honestly don't see how Wingstop gets a 1 much less a 1.8. Pitiful excuse for a hotwing. read more

Their service was horrible!. We got 4 meals (average meals) nothing crazy no special requests and it's taken over an hour and a half just to get that 30 minutes ago they told us that our order was 3 back. They haven't even started it!. I will absolutely never be back. They were rude when we asked when it was going to be out. We still haven't gotten our food it was placed at 5:45 it is now 6:53. read more

Wingstop - The wait time and what we got - Chicken Wings Near Me - Winston-salem, North Carolina

My wife was scolded for asking how much longer her order would take. We arrived at our estimated time, and waited 25 additional minutes for our food. When my wife approached the counter to ask if she could sip on her drink and if they had an estimated time, she was greeted with a nasty attitude from the management. If the store wants to continue offering estimates from DoorDash, they need to either up the time by 20 minutes or clients need to ignore all postings for time estimates, as the estimate is arbitrary and inaccurate. read more

Long wait for your food they say 15 min. ive waited almost 45 minutes. Food is ok you need to double check make sure everything is there or right order. I will never come back to this place. read more

If you wanna wait 45 minutes on a slow day because they're "not in a rush" come to this wing stop.

I NEVER WRITE REVEIWS BUT MY EXPRINCE WAS SO BAD I HAVE TOO START OFF BY SAYING THE GUY AT THE FRONT WAS SUPER NICE i ordered my food a sat down to wait the people beside me looked pissed off so i asked how long they been waiting they said a hour i waited 30 mins they asked how much longer was my food gonna be thats when they told me they didnt even have what i ordered i waited 30 min after paying for them to tell me they didnt have it thats absolutely ridiculous i asked for a refund she told me i could get a discount when i come back for the issue i will not be coming back even if the food is free if i could give 0 stars i would read more

Food was ready quickly and staff were friendly! NOBODY in the kitchen wore gloves, I was shocked so checked repeatedly and not a single person in the kitchen had gloves on! Please wear gloves!!! We prayed hard over our food and it was delicious. read more

Shouldn't take over an hour for an order of fries. It is absolutely ridiculous. The manager just gives dirty looks.

Giving it 2 stars instead of just 1, because we went on a Friday night, so I'm going to believe that was a factor as to why the whole experience was subpar. Wingstop is just bad. Waited an hour for an online order, but again, I realize the day of the week we went probably affected that. Long wait time aside, the fries have an odd, sweet aftertaste, wings were bland. Floor in the kitchen area was filthy and I witnessed a worker putting a box of chicken wings on the floor. That bothered me. The pick-up area was chaos, very little organization. Even though I'm a fan of the type of music that was playing in the store, the volume level was just over-the-top. It made for a very over-stimulating experience. It was too much, only added to the chaos. The girls working the register were doing their best to accommodate everyone, and I commend them for that. But, doubt we'll ever return. We'll find other places when we're craving wings. read more

I ordered form online and it took over and hour to receive my food. They were very slow and had loads of people waiting for very long periods of time. read more

The manager and employees at this location have absolutely no clue what to do. They were moving as slow as humanly possible and have so many people standing, waiting for their food and for the orders that they did get out, every. single. one of them came back in with something missing. No kidding whatsoever. Every single order was wrong. Please avoid this location if you want any food. read more

Holy cow! Sooooo slow and terrible service. Stay away if you can. This place sucks. Truly awful.

Incorrect order twice now, and wings were cold. First order was completely wrong. Phone rings and no one answers the phone. Store flores are filthy and look like they haven't been cleaned in weeks. Unfriendly and unhelpful staff and manager, even through they made the wrong order, twice. If I could give zero stars, I would. read more