I have never been so appalled in how an office is managed. Referral dated 1 month prior, and…read morecalling everyday after a 2 Wk grace period to let the referral get there (7-10business days) waiting for a fax for the referral. Everyday they say they have not received the referral, wait 7-10business days, 7-10 business days. Finally after a month of waiting for the fax to go through, they say another 7-10 business days to process.Who uses fax machines anymore!? I just hope the medical practice is not as horrible as the way the office practices. Worst intro and experience I have had interacting with any type of business. That 1 star is for the nice lady that answered the ph trying to help.

Do yourself a favor and ask your Dr. to refer you elsewhere. Echoing previous reviews it takes them…read moreforever to call to schedule after a referral has been sent. On top of this, the administrative staff at this location is awful and rude. They could benefit from additional training in scheduling and patient services. I have been rescheduled three times. The last time they called me and asked for me to come earlier, I let them know I had prior appointments and could make my 1:45 appointment which included the 15 minute grace period they require for new patients. The office staff responded to this with " well don't be late because the Dr is particular." This team needs to seriously reconsider their approach to admin and client service. Why should I have to move my schedule around constantly to accommodate a Dr I have never met. I am appalled and have asked my PCP to send a referral elsewhere. I would rather wait an additional 3-4 months for another Dr, than walk into this unorganized hellfire of a practice.

Two years ago this month; I was in the ICU, Dr Hararah saved my life! without his care and trust in…read morehis training and gut I don't know what would have happened. Thank you Dr Hararah.

Dr. Hararah was fantastic. He spent over an hour with my daughter both for a sonogram guided FNA…read morebiopsy of her thyroid and a follow up appointment. No 20 year old wants to hear she has cancer, but to do so with such a gentle, compassionate, and knowledgeable doctor made it 100% better.

I recently went to see Travis T. Tollefson, MD, MPH in Midtown for a second opinion regarding an…read moreENT issue, and I honestly could not feel happier with the experience. From the moment I arrived, the entire office was welcoming and attentive. One thing that really stood out to me was that no one made the visit feel rushed--something that unfortunately isn't always the case with medical appointments. Dr. Tollefson took the time to really talk through everything with me. He explained the situation clearly, went over the pros and cons of my options, and made sure I understood everything before making any decisions. I left the appointment feeling fully informed and completely comfortable with the path forward, which is exactly what you hope for when seeking a second opinion. There was also just a calm, thoughtful atmosphere during the visit. Instead of feeling like another quick appointment on the schedule, it felt like genuine care and attention were given to making sure I had all the knowledge I needed. Helpful tip: If you're looking for a second opinion on an ENT or facial surgery issue, come prepared with your questions. Dr. Tollefson really takes the time to answer them thoroughly. Finding a doctor who is both knowledgeable and willing to truly walk you through your options is rare, and I'm really grateful I found him. I couldn't have asked for a better experience.

Dr. Tollefson is truly one of a kind. His kind personality and sense of humor will immediately make…read moreyou comfortable being around him. Must be the gemini charm in him? Although he specializes in facial plastic surgery, he also travels to Ecuador and China to care for children with facial deformities such as cleft lip and palate. This man has a heart of gold! Once he arrived into the exam room, He immediately made a comment about Madbum! But wait! This guys a Royals fan. Was he trying to impress me ? Haha. ! I was sent to Dr. Tollefson not because I have insecurities or because im self conscious, but because I am my very own toughest critic. I can nitpick all day about things I notice on my face but are completely invisible to other people like Dr. Tollefson himself. What I wanted to have done, Dr. Tollefson refused to do because he's jus the type of person who wont do something he feels isn't important or beneficial. He could've easily agreed to everything and possibly botch my face but he told me he looks at patients as if they were a family member and if he'd want them to go through these procedures. What a kind man, you are mister Tollefson! So even though I didn't get anything done by him, I do have to say that I recommend him because he's honest, kind, and passionate about his work.

I took my dad in to the Sacrament Ear, Nose, and Throat clinic at Exposition. There's a lot of…read moremedial offices in the same location and is seemingly pretty busy, so parking might be hard to find. If you have a handicap placard, remember to bring it. You definitely will need it here. My dad was assigned to Dr. Hasday. They took him to do a hearing test and that was not too bad. They got him in to do that and he even got to see Dr. Hasday the same day. The nurse/medical assistants were nice and helpful. We ran into some issues with the medical insurance needing more information, but the office got that info over to the insurance company as soon as they figured they wanted it. I talked to them and they did everything right, and quickly too. We got the hearing aids approved. We did not get the hearing aids through this office as they only do the medical part - The hearing aids had to be retrieved from a hearing aid dispensary. Dr. Hasday and his office was great. I would recommend.

I had the misfortune of having to deal with this man when my son needed tubes in his ears. He did…read morethe procedure and then acted like we were a nuisance when we came in for the post op appointment that we were told we HAD to do. He came in, was extremely rude and bothered by our presence. When he asked how things were going with my sons ears, I told him that everything was fine except for a shooting pain in the left ear my son would randomly complain of. Without even looking into my child's ears (I know it sounds crazy, but it happened) he abruptly and hotly said "there is nothing wrong with his ears. He's fine. I don't know what to tell you." I was shocked and explained that I was simply relaying important information considering he literally just operated on my 8 year olds ears and was now not wanting to even check them and telling me they were fine. He then decided to go on an odd little rambling rant about me and my sons pediatrician "claiming" that he had frequent ear infections but he (Hasday) has never seen a "single ear infection in my child." I said "well, you've only seen him twice in his entire life, and when he gets infections, we take him to his pediatrician, not to an ENT." I then asked him if he was trying to say that my sons pediatrician was lying about my child having ear infections, and he replied "I can't say that at this time." I asked him why he preformed a surgical procedure on my child if he doubted the pediatricians recommendation. Instead of answering that, he said "maybe you should take your kid to a dentist to be checked, because it isn't his ears." I told him that we had already been to pediatric dentists who all said it wasn't his teeth and also recommended seeing an ENT. He shrugged his shoulders said "welp... I don't know what to tell you. What do you want? Want me to look in his ears?" Then proceeded to peek in without the use of an otoscope , extremely quickly and say "yeaaahhh... They're fine." He left me, my son and my husband scared thinking that an unstable person had just done a surgical procedure on our child and then didn't want to check on him at the post op appointment. He had done a couple of other strange things before at the appointments before the surgery and we put them off as him having a bad day or perhaps being "neuro spicy", but this post op follow up was beyond disturbing. On my way out I reported his bizarre behavior to the office manager and said that I would never allow him to see my child again. No one seemed surprised by what I was reporting either so I highly suspect that we are not the only ones to have this type of experience with him. As a mother, I would never ever allow that man anywhere near my child again and I lose sleep at night thinking that he did a surgical procedure on him at all. He seems to think that any answer but "oh everything is perfect and my child is fully healed" is some type of personal attack on him. He asked how my kid was doing (obviously out of obligation and not actual concern) and when I told him about the shooting pain, he seemed to be completely offended by it. It's so hard to get in to see any ENT as it is... We literally waited YEARS from start to finish for my child to get the tubes he desperately needed, and this is what we were met with ... I'm absolutely disgusted by this man's lack of bedside manner and complete lack of care for his patients wellbeing. I hope no one else has to go through this with him and their innocent child again.

One of the best doctors I've ever had. Completed a diagnosis that other doctors missed, spent a lot…read moreof time and effort in caring for me. Performed surgery on my jaw, which lead to my healing! She was kind, compassionate, and skilled. Exemplary!

In general, Dr. McKennan and the medical staff are really good; he is attentive and reassuring…read more Once I had a flare on holiday in a different state. I called the emergency number to the practice and I was able to get a prescription sent near my location. It was pretty impressive. The on-call doctor went above and beyond. The office staff is meh. They don't answer phones, take forever to check you in, etc. The doctors, however, are worth the inconvenience.

I had an appointment with this doctor and first a hearing test. I was there after others that…read morearrived after me were received. I could see the window where my file just get getting put back and back. Finally, after an hour and a half or more, I was brought in and put on the table lengthwise and he was extremely rude. I would never go back to him.

ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

Dr. Bernstein recently repaired my deviated septum and would like to say he is very professional,…read moreskilled, and personable. Am very pleased with the results and excited about being able to breathe better as well as minimize sinus/nasal infections. Dr. Bernstein was also excellent at explaining the procedure to be performed in terms understandable. Also, his staff is extremely helpful. Ed Walker

Dr. Bernstein is an excellent doctor and his staff is superior, and I appreciate everything they've…read moredone.

Criminal level of negligence. They know what they are doing. I received a cleaning lasting 4…read moreminutes and 21 seconds (I timed it). Then, when I requesting my imaging via email they refused saying it was "against their policy". Under HIPPA they are required to send my records in whatever form I request. They only sent the imaging after I threatened to file a formal complaint. Office manager said she would do it as a "courtesy" . Right. Never coming back . Do not come here.

This place sucks. They don't do timely referrals when your in pain and the pain management sucks…read morethey push buphenorphine on you when it doesn't work and acupuncture person is no qualified you leave in more pain than you went in with