I've been to this urgent care 3 separate times now for myself and my kids and every single time…read moreit's been an amazing experience! The staff is so sweet, they're so attentive, and always feel so cared for by them! I prefer them over anywhere else I have gone.

This will be the last time I go to this location and when open enrollment comes in September, I'm…read moreswitching back over to Kaiser. I walked in the office (thought it was open at 8:00am guess the place opens at 9am, but you wouldn't have known that because there were 5 patients in the waiting room sitting down and the door wasn't locked it was open). The receptionist at the counter said that the place doesn't open until 9 and that they were about to have a staff meeting, and there is one ahead of you. Did you hear me? (Being very snooty about it. I asked if they could schedule me for a 9am appointment (since there were already 5 other people in the waiting room a few were waiting for occupational health and there was one in line waiting for a medical appointment. But I'm not allowed to wait in the waiting room area or at the very least have my information taken down for a scheduled appointment after 9am? I'm done with this location! I'm either too early to be helped or most of the time I come in and they say that they're full and to try the Dixon location. Not to mention, Northbay Regional as a whole has crappy service, low on staff, and if you go to the Vacavalley Hospital to stay overnight, they redirect you to the Fairfield NorthBay Hospital because they don't have enough beds available. And the Fairfield NorthBay Hospital sucks! I had pneumonia last year and had to stay at their hospital WITHOUT A TOILET in my room! And kept having to have my waste disposed of like I was in a 3rd world country. F NorthBay! I'm going back to Kaiser! September open enrollment can't come soon enough!

I am so happy with my experience with Dr.Wiley and her team. Everyone is so caring and friendly…read more The office is warm and welcoming. Dr. Wiley is so kind, compassionate and truly cares for her patients. She is SO gentle and patient with my disabled son. He felt comfortable with her and the team from the minute he stepped in the office. It honestly brought tears to my eyes. She has been able to give him more dental work including cleaning, x-rays and even patience from my son, than anyone else has in his 15 years of trying with other dentists. If you are looking for a dentist or BOTOX give her a call. You will be happy you did!

All the above!! I love this place. The high end warm and beautiful decor of this office makes…read morethose of us who have abnormal fear of a dentist office, feel welcome and at ease immediately. However, the staff matches the lovely office decor, and are just as welcoming. It feels like a familiar family environment. They are kind, gentle and they listen. Dr. Kristina Wiley is not replaceable. I am so glad I get to be part of this experience. The once fearful patient is no longer filled with fear. Thank you everyone

I have been going to Cubol Family Dentistry for almost 20 years. The entire staff has always been…read morefriendly, helpful, and thorough. I believe the quality of dental work I have received there is second to none.

I love Dr. Cubol and her staff! They are always friendly and treat us like family. Dr. Cubol is…read morethorough with her work, asks how I am doing and any questions I have she answers. The receptionist, Rose, is such a sweet heart and kind. Together, this team gets the job done, accommodates to our needs, and provides excellent service. Thank you all so much!

Sometimes breaking up with a dentist is just necessary for your sanity…read more I found Kids Care Dental after a frustrating dental saga. Our longtime dentist retired and the next office I tried, Vacaville Dental Group, randomly stopped taking our insurance after onboarding all four of my kids. Instead of being upfront, they tried to charge us and kept saying they were "working on getting back in network." Weeks turned into months, my daughter needed a checkup, and the front desk response from a lady when I called was... let's just say, less than warm. Immediate nope. Cue Kids Care Dental, aka, why didn't we come here sooner?! This place is clearly designed for kids and parents who value sanity. TVs on the ceiling, sunglasses, headphones, and a calm, welcoming vibe that immediately lowers your blood pressure. The dentist is one of the kindest, most patient humans, she genuinely loves working with kids, and it shows. Every staff member was wonderful. While I was there, another little patient had a hard time leaving a toy behind, and an employee simply let him keep it. Meltdown avoided, mom relieved, kid ecstatic. Honestly, I almost asked if I could have a toy too The only small hiccup: calling initially routes to a call center, not the clinic, which made asking questions a bit annoying. But they texted me the paperwork the day of the appointment, I filled it out before we arrived, and they told me I can text the clinic directly going forward. Problem solved. I'm officially switching all of my kids to Kids Care Dental, and I wish I had done it sooner. 10/10 recommend. Your kids, and your blood pressure will thank you.

The dentists, orthodontists and dental assistants are all excellent! Sadly, there is one woman at…read morethe front desk who is incredibly rude, and this makes the overall experience less than positive. She needs some support with this or needs customer service training!

I've been going here for about a year and it's been the best general dentist experience I've had in…read moremy life! They came recommended by my friend when I was looking for a new dentist. They always make polite conversation and I don't know if they keep notes or something but they seem to remember each person and the details about them! They accept Delta Dental. Everyone is really nice! They're so tactful even if you haven't had the best oral hygiene practices. I fell off the dentist schedule during Covid and only recently got back... They did not shame me. Multiple text reminders for appointments. They book your next visit at the end of each appointment. So they make it easy for you to stay on top of your visits. The hygienist appointments book out pretty far. I learned so much from them about oral hygiene! I never knew there was a prescription extra fluoride toothpaste available. Or the proper technique for cleaning. Or that carbonated beverages are acidic and cause tooth decay and more cavities. The experience is actually very comfortable for a dentist office! They offer sunglasses so you're blinded by the bright lights. They also offer blankets if you're feeling cold. They have screens playing YouTube videos of relaxing scenes like beaches.

I am officially done with this office. I have been a loyal patient and have spent thousands of…read moredollars on dental work here. I even had a future appointment already scheduled. Despite my history with them, the front desk chose to call me four times back-to-back while I was in the middle of handling a student crisis at work. They never left a voicemail; they just kept spamming my phone until I answered, thinking it was an emergency. The reason for the harassment? A balance of $3.20. What is most infuriating is that after the phone call, I had to be the one to request an email with a payment link, which they then sent. Why couldn't they have done that in the first place? Instead of a 30-second digital solution, they chose to disrupt my workday and ignore my boundaries. The receptionist was incredibly rude and showed zero situational awareness or respect for my time. To treat someone this way over literally less than five dollars is insulting. I have cancelled my upcoming appointment and will be taking my business elsewhere. Avoid this place if you value professional courtesy.

Exceptional service and quality…read more Staff are fantastic and for the first time since moving to Vacaville, I needed some fillings. 3 to be precise, in line on my upper right side. Doc did an incredible job that was absolutely painless and the finish was so accurate that my night mouth guard (professionally made years ago), still fits like a glove.

9-18-25 They charged me for something I paid for 2 months ago. When I called to find out what is…read moregoing on, Carly the receptionist was very rude. She cut me off at least 4 times before I could finish a sentence. I asked her not to cut me off, and after her cutting me off several more times out of frustration I dropped and f bomb and apologized. I have a co worker that heard the entire conversation. She hung up on me. I called multiple times and was hung up on. Then Sean answered and says I'm no longer a customer. He didn't care I had a co worker to validate my experience. He didn't care his employee treated me with disrespect. He backed up her poor attitude and actions and terminated our business and future business. He gave nothing but excuses for her poor attitude. Here the customer isn't always right.

I can't thank Dr. Youngberg and his team enough for the incredible work they did on my smile. For…read moreyears, I was so self-conscious about my teeth that I hated smiling. I felt like it took away from my personality because I was always trying to hide my smile. I had been to several different dentists before finding this office, and no one came close to the level of care, skill, and attention to detail that I received here. Although the process took several appointments because of healing time in between, they were patient every step of the way and truly listened to what I wanted. Dr. Youngberg made sure my smile was exactly how I envisioned it, and his assistant (I'm so sorry I can't remember your name!) was just as kind, patient, and understanding throughout the entire process. I can't express how much this has changed my life. I finally have the confidence to smile without feeling embarrassed, and now no one can stop me from smiling! Thank you for giving me not only a beautiful smile but also my confidence back. I will forever be grateful and highly recommend this office to anyone looking for exceptional dental care.

My gums were in a considerable amount of pain to the point that I could not eat breakfast because…read moreit hurt. They were fully aware that I was in pain and never ask me on a scale of one to ten. After X-ray and exam they said I need a deep cleaning. It was June ninth and they said the next available appointment was in November! I'm in pain and they want me to wait over five months and Dr. Pedersen didn't even ask if I want pain relief.

I'm probably like most people afraid of the Dentist, but at Regency Dental group I don't have to be…read moreafraid. They are extremely professional, know exactly what they're doing and they don't hurt you. The Office staff when you walk in they always greet you with a smile.

When I left the dental office, I felt like the office staff were more concerned about money than…read moreabout their patient. I also found it odd that to email Debbie I had to use another person's name, Donna Burton. Are they operating under somebody else and don't want the general public to know? I was told $10,000 worth of work and that they'd go over it with me, but I didn't have time to go over it so they were going to call. The dentist was a male, nobody named Donna, and I like to see impeccable hygiene on any dentist or doctor that I am a patient. I wanna know that your beard hair is trim and your breath is OK and your nails are clean because all of that matters with any doctor/dentist I deal with. I thought the receptionist spoke people's business for everybody to hear in the waiting room, and while they would both be on the phones, I couldn't even see how they could keep track of who they were talking to because they both had no privacy. Definitely about money and I understand most places are, but caring about your patient is what brings people back.