if you are thinking of buying a used phone planing on repairing your iPhone or iPad here don't make…read morethis mistake. i brought my iPad and they said it's gonna be fixed in a day but couldn't get my iPad ready in three days when i came back the third day they said its gonna take 3 more days. Stay away from this place

Daniel was amazing at providing customer care! Extremely clean, sanitized his hands, countertops, &…read moreanything else he touched between customers. Daniel acknowledged us as soon as we got in the line. He helped several people in front of us. Handled all products with care, explained different options for family lines & phone purchases w/ phone cases, add-ons, & AirPods. Set up phone lines and made calls- made sure everything worked as promised before anyone left the store. With the next customer, he took care of a billing issue & payment efficiently. The customer was extremely thankful & pleased. When we approached the counter we explained that our phone broke (front, back, & issue with the motherboard- no other shop could fix the issue!). He took the time to help us understand different options for attempting to repair our iPhone X, gave us purchasing options & comparisons if the phone could not be repaired. Extremely knowledgeable, patient & helpful! I definitely prefer D2 Wireless over any big corporations and highly recommend this specific store to all my friends & family. This is the place you should go if you want all of your phone needs/ concerns taken care of, hands down!!!

Sam cellphone fixed my cracked screen! For an awesome price. Very polite and attentive customer…read morecare. Story - I had cracked my screen and had gotten concrete in my charging port but he fixed my screen and my charging port now my phone works like new again.

I told him repeatedly what was wrong with the phone and he told me otherwise I took it to apple and…read morethey told I was right about my phone he acts like he can't listen or comprehend.

Came in to upgrade my phone. Jackie was very helpful and very patient, giving great customer…read moreservice. Not pushy at all. I was very pleased and I will recommend others. Thank you, Jackie!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Saginaw store today.

I visited because I needed to return my internet equipment but was promptly told they don't accept…read moreequipment return here. This is only a cell phone store! They don't have anything to do with internet. I was told to walk around the corner to UPS and they could help me. Friendly employee interaction though!

Wow, Brett the store manager is absolutely unbelievable. I can't recommend this store enough. I…read moreupgraded my phone, he walked me through every single step possible, and made sure I understood. Customer service does not get better than that! Thank you Brett

Verizon. Do better. Poor associate. She's been there a month, poorly trained and has no clue about…read morewhat she's doing. Whoever is scheduling her to work alone should be fired. She had no idea on what she could do, what the police on upgrades were. I told her more about her job than she knew.

Alexander was amazing! Service was great and he addressed all of our needs. Highly recommendread more

My son had been having problems with his phone for months. After quite a few back and forth calls…read morewith our service provider, we brought the phone in into CPR. I'm SO glad we did ! The two guys working were friendly, knowledgeable and had his phone working in less than an hour. Thanks guys!

Would 10/10 NOT RECOMMEND…read more Had them fix a phone to only crap out 4 days later. Was told I had a 30 day warranty and when I brought the phone back I was told I would have to pay for it. Stay away at all costs.

Awesome service, ask for Anthony. The team is helpful but not pushy. They're knowledgeable of all…read morethe tech they sell in store, not just the phones. Expect some upselling when you decide on a phone and plan, but that's just part of the job. They back off when you decline. Store is well organized. New and hot devices up front on display when you walk in. Apple products in one area, Android and Windows devices in others. Most everything is hands on so make sure you really get a feel for everything available, picking a phone you'll be saddled with for at least a year is a big decision. There's no pressure from the store reps. I've had awesome service with Verizon, no dropped calls, with lightning LTE speeds on the 4G network. Plans are a bit pricey but that's what you'd expect from the nation's largest network. Coming from AT&T I've noticed a huge lift in network stability and call quality. Do your homework before entering the store. Check for promotions or deals. Verizon is always running promos to bring in new customers.

This review is for verizon customer services I called March 20th to cancel my sons Gizmo line and…read morethis chick had me on hold forever. She finally came back letting me know I would have service for a few more days and then it would disconnect. Today I got a new bill and had to call back and the new representative told me he sees the note but she never canceled the line. That silly thing left me on hold just so she could twiddle her thumbs or what? Take a coffee break? I am beyond irritated

This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.

My phone just wasn't working. I took it there. A simple fix and I was out in five minutes. They…read morewere great! I recommend them highly.