Sam cellphone fixed my cracked screen! For an awesome price. Very polite and attentive customer…read morecare. Story - I had cracked my screen and had gotten concrete in my charging port but he fixed my screen and my charging port now my phone works like new again.

I told him repeatedly what was wrong with the phone and he told me otherwise I took it to apple and…read morethey told I was right about my phone he acts like he can't listen or comprehend.

This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.

My phone just wasn't working. I took it there. A simple fix and I was out in five minutes. They…read morewere great! I recommend them highly.

My son had been having problems with his phone for months. After quite a few back and forth calls…read morewith our service provider, we brought the phone in into CPR. I'm SO glad we did ! The two guys working were friendly, knowledgeable and had his phone working in less than an hour. Thanks guys!

Would 10/10 NOT RECOMMEND…read more Had them fix a phone to only crap out 4 days later. Was told I had a 30 day warranty and when I brought the phone back I was told I would have to pay for it. Stay away at all costs.

Went into store in a panic because my phone had lost connection to cellular so i took to geek squad…read morewhere they fixed the part said take it home and set it up and sent me on my way. Get home and I'm unable to set it up because STILL no cellular so i brought it to ATT Saginaw where i was helped by Preston and Justus who did absolutely everything to help me and got my phone fixed and dialed in and ready to go! Great customer service and knowledge to be able to quickly fix the problem! They were awesome and personable and i am so grateful for their help!!

I had no issues with greeting i was help relatively quick, my problems was that when i got a new…read morephone they added me to anytime upgrade. when i had specifically inform them that i just wanted a phone and nothing else. I suspected that the one who added me was the person who received my old phone (trade in) the next day. and I believe that was the store manager. as he took a bit longer to give me a printout of my copy of the receipt and in addition, I only got page 1 out of two. I believe that page 2 had that information about the anytime upgrade. So, keep an eye out of shady stuff that can accrue in your account if you shop here for a new phone. This would of been a good review if it wasn't for that.

Awesome service, ask for Anthony. The team is helpful but not pushy. They're knowledgeable of all…read morethe tech they sell in store, not just the phones. Expect some upselling when you decide on a phone and plan, but that's just part of the job. They back off when you decline. Store is well organized. New and hot devices up front on display when you walk in. Apple products in one area, Android and Windows devices in others. Most everything is hands on so make sure you really get a feel for everything available, picking a phone you'll be saddled with for at least a year is a big decision. There's no pressure from the store reps. I've had awesome service with Verizon, no dropped calls, with lightning LTE speeds on the 4G network. Plans are a bit pricey but that's what you'd expect from the nation's largest network. Coming from AT&T I've noticed a huge lift in network stability and call quality. Do your homework before entering the store. Check for promotions or deals. Verizon is always running promos to bring in new customers.

This review is for verizon customer services I called March 20th to cancel my sons Gizmo line and…read morethis chick had me on hold forever. She finally came back letting me know I would have service for a few more days and then it would disconnect. Today I got a new bill and had to call back and the new representative told me he sees the note but she never canceled the line. That silly thing left me on hold just so she could twiddle her thumbs or what? Take a coffee break? I am beyond irritated

Their customer service is impossible to use to solve your problems. Their phone menu is limited…read moreonly to what they want to talk about. There's no one to help you when they make errors with orders. No matter how hard you try to resolve things, you can't. Being put on hold to wait for someone is an unpleasant experience. They talk the whole time and so if you're trying to be productive while waiting for them to fix their mistake, you're out of luck. You're forced to listen to mind numbing chatter. It's impossible to resolve billing issues. Their one resolution is that the customer owes as much as possible, even for things we did not order or were not responsible for. They'll send you to a billing resolution specialist but they have only one answer - you, the customer owe more and more and it's just too bad that you have valid disagreement. In fact, most of their answers to anything is "tough, we can't help you." Specifics of my issue: I called on Feb 10 to move my service to an apartment that was verified to have had Spectrum service previously. I told the rep that I wanted self install. He said that was ok but scheduled a service call anyway. I didn't find out about this until they sent the confirmation email telling me I had a service call scheduled. So I called Spectrum back to tell them to remove the service call. The person I spoke with said they removed the service call, she assured me no one would come out. The night before they were supposed to switch my service from one apartment to another in the same complex, they started texting me about the arrival of the service tech the next day. (Yes, the one that was not supposed to be scheduled.) Like most people, I work for a living and can't just drop what I'm doing to meet an UNSCHEDULED service rep. As well, they did not switch my service on the date I requested. The good about their customer service: Everyone speaks English well enough that you can actually understand what they're saying over the phone. Their internet service: It's pretty reliable, more so than the other wired alternative in our area.

Worst internet ever. Super unreliable, very slow to fix. Wait times are consistently innacurrate…read more The app is useless and difficult to navigate.