When you drop your phone and see a vertical white line that resembles the Light Saber laser -not a…read moregood sign! After some online research (none of the tips fixed it) and consulting my Local At&T store, my screen needed to be replaced unfortunately. This spot was a Yelp find. A small store with accessories (covers, chargers mostly) & some refurbished phones for sale-but it's all about the repairs. I was quoted $129 to replace my iPhone screen. 30-40 minutes for the work. I opted to leave. When I returned my phone was not ready as the Technician noticed my battery was swollen and recommended replacing it. "No thanks as I'm not going to keep this phone much longer." I looked at their price list and noticed there was a budget screen for $95. Ok I'll go with that one instead. Would have been good to mention this in the beginning. Also a 10% discount is available with Yelp check in-didn't see this til after. Service was good and engaging overall with some good information about the repair, etc. My phone is back to pre Light Saber state. Only recommendation would be to give all of the options upfront. They provide a 90 day warranty. Would I recommend Swift Mobile-Yes

Very quick and convenient place to get fixes, but I can't say that it was good quality. I went for…read morea camera lenses repair because I was told by my phone service if I got it fixed, I could get full price trade in value. The repair was $96 and took them 9 minutes to do. When you have the camera it looks as clear as I can remember, thankfully, but on the lenses itself, you can see dust particles and the broken glass from the original lenses underneath. I would have thought the old glass would be cleared completely before putting on a new one but I guess they don't do that. I could have bought a $10/15 lenses repair kit myself off Amazon and done better in my opinion. I just over paid for convenience and hope I can't get my full trade in value for this.. or I just wasted my time/money.

The young white guys are rude. But times I've went in to upgrade my phone the workers are just…read morerude. I'm noticing a lot of these young people are just very rude to adults show little respect. It's so sad. Unfortunately yelp doesn't let you give them a zero so the one star is really to submit 0 no stars

Brought in a certified refurbished iPhone 4 to swap with the flip phone I had on our account. I…read morewas due a free upgrade but did not want to commit to two years and over $300 in time charges to cover a "free" phone. I was told that the refurbished iPhone I had bought from and Amazon.com vendor was locked and they could not activate it. They input the number manually one time and did not double check. Before I sent the phone back, I took it to the Verizon store two miles down the road to double check the IMEI. It turns out the phone was not locked, the second Verizon store team read the IMEI with a barcode reader rather than putting it in manually without rechecked. The second store told me there was nothing wrong with the phone had it activated with me out the door within ten minutes. Do not patronize the Verizon store across from the Waffle House in Havre de Grace, drive three miles down the road towards Aberdeen on Rte 40 and work with the team in the store in the shopping center on the north side or Rte 40 which shares some parking spots with Swan Creek Vet Clinic.

Worthless. They claimed to have my part so I drove 30 minutes out there waited for an hour to…read morereturn and have them tell me they had the wrong part. Then I ordered it from them again and they gave my part to someone else. I ordered it a third time and never heard back. Took my phone to Beyond Electronics at White Marsh today and they fixed it for less and in 15 minutes..with the part in stock.The Hook Up also has a sign on the counter asking customers to give 5 star reviews for $5 off. Sham. As an update: I have been contacted by the owner trying to give me gift cards and other things to make up for my experience if I promise to remove my review. My phone was fixed by another reputable company and I do not want anything from your store. Moreover, this is a review site where we write honest reviews of what happened in our business interactions. I trust and use Yelp myself for many different things and would hope I'm receiving honest reviews which is exactly what mine is. I am not going to get paid off by a business owner. They also have one of their friends harassing me on Yelp with multiple messages asking me to take their deal and remove my review.

this is the worst place ever! I should have guessed by the…read morename of course. So I went there to get my cracked ipod touch fixed. It still played music, I just wanted to fixed the screen. they charm you into signing the contract without reading it by making conversation while you are going over it. thennnn when I came back to pick up my Ipod, the manager brings it out to me and says okay well we were able to fix the screen but something went wrong with the mother board. I try to charge it and got nothing. I come back and tell him I was not pleased and he says "we let you keep the screen!" are you kidding me? So he gives me about $30 out of the $80 I paid them to basically break my iPod. do me a favor and just skip this place and go somewhere more legit. thanks

Got a new battery and cleaning of the charging port on my ancient IPhone. Parts were ordered and…read morephone was done on time. Quality of service was excellent! Great value! Outstanding courteous pleasant service!

It's alive! My phone was feeling puffy from spicy pillow syndrome, so I took my 3 year old Pixel 6…read moreinto Glasgow Phone Repair and Jasin was a great help. We had a fun chat about phones, and oh yeah laptops, and most certainly gaming consoles too. Battery was ordered within a day, he made the swap and 22 hours later, life was good again. Great time and considering taking in my other older wonky devices, but for now, just going to enjoy the new life of my phone.

Purchased a car charger with USB port as the old one gave out after a few years. When I got home I…read moreupacked the charger and the next time I drove I used the charger only to find it didn't work. I returned to the store with the defective charger and receipt to exchange it for a working charger and they refused saying they don't warranty accessories. Contacted Verizon Wireless customer support and they gave me a credit for the charger. Don't do business with this store. They don't back up their products.

It is so disappointing to have to write a bad review, but sometimes it is necessary. Today we had a…read moreshocking customer service experience and other consumers must be warned: these people will sell you a defective product and will not stand behind it. Further, they will claim that the phrase "all sales are final" printed on the receipt allows them to sell defective products. In the real world, this is called fraud. In We R Wireless-land, the sales person will give you snark about how you should have read the receipt instead of asking to exchange the defective accessory for an operable one. Fortunately, because this outfit is a franchisee of Verizon Wireless we were able to appeal to Verizon Wireless' very professional customer support line to get a refund for the defective accessory. We are very satisfied with the resolution. Verizon Wireless should look very carefully at franchisees such as We R Wireless because their horrible customer service damages the Verizon Wireless brand.

DO NOT COME! Took my iPhone 14 Pro Max to get the screen fix said it will cost me 140 I said okay…read moreto the lady took 30 minutes and they fix it with a cheap quality screen and he said best quality,then hours later my phone kept going all white and coming back to normal multiple times, went back for a refund, they didn't want to and told me they can fix it and I ask to speak to repair guy and he refused to talk to me and the lady took my phone back to him and and put my old screen back, after lady told me 20 dollars for the work we did and then at the end she charged me another 20 for putting my old screen back so 40 dollars wasted for a screen that didn't work and to put my old screen back, took it to apple said it was 380 and then apple came back told me it was 700 and to swap and get a new phone because the people that worked on my phone damaged it and it was unrepairable. Don't fucking come here this place is garbage.

My first time I cracked my screen on my iPhone and I was so annoyed. Donald was so fast, friendly,…read moreand professional! Hopefully I never have to go back but if I ever crack my screen again I would definitely go to CellviRepair Wireless.