This week, I went in to this location planning to purchase a new phone. I didn't want to adjust my…read moreplan or do anything else; I just wanted to buy a phone and I knew I was going to pay full retail and was okay with that. The rep helping me, needed manager assistance. Enter Alyx. Alyx came out and insisted on chatting with me about my plan before helping me buy a phone. This was very frustrating to me; although, I do feel she was genuinely trying to improve my plan, service, and experience. She made some good points so ultimately, I left, without a phone, to do more research on the plan change recommendations. I figured out what plan change I wanted to make and went back in the next day. I started working with someone else, who was able to make the plan changes I requested (although she was not engaged or friendly). Then, when I finally got to the one thing I came in for - buying a new phone! - the new rep recommended I go to Apple to buy the phone. I almost exploded inside. I just wanted to buy a phone at full price, and I couldn't understand why they keep 'strongly' encouraging me away from this. After a few minutes with this rep, who seemed to be uninterested in our conversation, I was about to leave in shock that for a second day I was leaving without a new phone. Seconds before I got up, Alyx, the manager from the day before came over and asked how things were going (she had been helping someone else when I walked in). I explained the situation and she immediately started doing what she did the night before - looking up options to make it work. Long story short, I did leave that second day with a new phone and a new plan that I feel good about. This was the most frustrating experience I've had buying a new phone; however, in the end, I am grateful for Alyx. Her persistence, knowledge, and genuine concern for getting me to a better plan/service was what lead to me getting the phone I came in for and ending this transaction in a better situation than when I entered, even though I tried to push back the first day. In the past, reps would just sell me the phone, which was great for the moment. But Alyx wasn't just considering the moment; she was looking out for me in the longer term. She took the time to sit down with me, explain what I needed to know (even though I didn't want to hear it). She pushed back when I tried to be firm and just buy the phone, and she kept listening and searching to find the best solution for me. Although, I was initially annoyed by this experience, in the end, I am better off and it is because of Alyx not just doing what I asked, but doing what was better for me as a long-term Verizon customer. She cared and was professional and friendly and I appreciate her help. If I only dealt with Alyx, I'd give 5 stars. I am giving 4 because not everyone at This store is like Alyx. Even the rep on day 2 was not going to attempt looking for a solution for me and instead was going to let me walk out, frustrated and upset, to go buy a phone elsewhere. I love Verizon overall, and I hope they fill all their stores with people like Alyx.

Walked in about 10 minutes after it opened on a Saturday morning. I was met by Jim. Super…read morefriendly guy to deal with! I turned in a phone that I had for trade-in and informed him that I had also bricked my brand new phone. He just gave me a laugh and said it wouldn't be a problem. In and out within 20 minutes, parted with a handshake. Heard bad things about this location, but if Jim is working, someone's going to get some real assistance!

This electric group is one of the worst, and I strongly recommend that they should be avoided, if…read moreat all possible. They hide and operate under a non-profit organization, while they are top heavy management and run like a bunch of Nazis. I was in a severe car accident in 2017 and out of work for a little over a year. Twice, I was 2 weeks late in my monthly payments and I received absolute harassing / threatening letters that they would disconnect or they would load limit my consumption if I didn't pay up by their deadline. I have also received threatening emails from this very unprofessional group. No more emails from them, as I have blocked them from any further e-mail communication! I have been with this sad electric coop for 16 years. If I could give them a zero for their rating I would.

Its a one star, but really it needs to be zero. When we moved into our house, we called and applied…read morewith the coop. We were told that an application would be mailed. It was not, so I called back 2 more times before I recieved an application. The power was cut off after St Croix electric failed to allow us to become members and they required a reconnect fee as well as a deposit which we were told would be refunded by check one year after it was posted. We met with the CEO, Mark Pendergast, who acted childish and immature. He resorted to loud outbursts and attempted to intimidate me by bursting from his chair when I didn t agree with him. At the end, he stormed out of the conference room and slammed the door. We were extorted, and now that it has been over a year, we are being told that the deposit, which we borrowed the money for, will only be available as a credit to our account. When I called about the deposit, the receptionist hung up on me. I will be going to the courthouse tomorrow to file in civil court to get my fathers money back. Im sure that they will retort. Fire away, Pendergast.

Frontier is the worst internet provider in the World. They disappear at least five times a day for…read moreno apparent reason. They seem to have no idea what is wrong and want to blame your equipment, which is their equipment. As soon as I find someone else to go to Frontier will be history.

Poor service, poor customer support, poor company!!! They will steal money anyway they can! We…read morecancelled service and they charged us another month, tried to get a refund and they refused. If you send the equipment back make sure you keep the tracking number or they will screw you. Lucky we did!! Do not use we had them for 29 years not by choice and 29 years of headaches!!!

These super patient and hugely competent guys helped me get rid of a malware virus in less than an…read morehour. They were very easy to work with, and trustworthy. I am so appreciative of all their help. 5 stars isnt enough!

I have been working with Easy IT Guys for about 2 years, and evry employee has treated me like a…read moreKing. They are VERY friendly and they have always solved any of the computer problems I have had. They are ROCK STARS!!