So I was intrigued by an article in my August 2017 Consumer Reports magazine. The front cover…read morefeatured cutting the cord. I was interested since my bill for satellite was now double from when I subscribed to it exactly four years ago. The providers entice you with introductory offers that only last for a year or so. I read the several page article which was very compelling. It even estimated what you would pay depending on different options. A gal in my book club just cut the cord and suggested I look into doing the same. My daugher was in town for the weekend and I discussed my thoughts on cutting the cord and getting an over the air (OTA) antenna. I already have wifi together with HULU, Netflix, Amazon etc. She told me that she only uses an antenna together with her streaming apps. Therefore I started investigating what my options were. I wanted to replace my satellite DVR with another that would that would record at least 4 stations at a time and had enough memory to handle my recordings. I wanted the DVR accessible to my other televisions and wanted a mobile app to set and view my recordings from anywhere. I wanted the ability to stream Netflix Hulu Amazon etc. and I wanted an OTA antenna that would provide me with all the local stations and then some and would not be obtrusive. I almost purchased an amplified indoor antenna but then decided to look into an outdoor antenna that would mount on the satellite mount. I researched an April 1, 2017 article in the Minneapolis Star and Tribune which also discussed the benefits of cutting the cord. The article featured an antenna distributor. I then went to Yelp to see if I could find reviews for antenna installers. There were at least two and I talked to both companies. After discussing my needs with John I decided to go with Cable Alternatives. John was extremely knowledgeable and could provide not only the antenna but the equipment and set it up for no additional charge and no additional cost to me as long as he provided the equipment. John was also very courteous and answered all my questions and concerns. He would make this very easy for me! He knew exactly what I wanted to accomplish and how to implement it. He thought the Tivo Bolt and Mini's were a great choice. I called my satellite TV provider and canceled the service a week out and scheduled John for the day that my service was terminated. John's installer Andrew is absolutely fabulous! He was at my house promptly at 9 o'clock in the morning on the day of termination. He installed all of the equipment helped me register for the Tivo service and equipment online and installed the antenna, TiVo Bolt DVR and my TiVo mini's for the additional televisions in the house. Everything was hooked up to my existing cable and linked to the wifi router. He got all the equipment working and showed me how to navigate the system. What a great guy! He is extremely personable and extremely knowledgeable! He indicated that he has done hundreds of these installations and he was very diligent in his endeavor. I have now enjoyed my first couple of days after cutting the cord and I love the equipment I love the installation I get great reception. I may miss a few cable channels but not the cost. I would highly recommend Cable Alternatives if you're thinking about cutting the cord with cable or satellite. Trust me since I have had one or the other for over thirty years and finally am not paying to watch my favorite shows on local TV.

The business appears to be shut down. I lfet two messages last week and one this week. No call back.read more

Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

I've been really pleased with CenturyLink. I have had their service for two months so far…read more I moved into a new apartment in Bloomington which had a CenturyLink modem pre-installed. This was a fiber-to-the-home connection, complete with a fiber optic cable I could actually look at in the closet. When I activated the service, which was really quick and easy, I got about 50 Megabits per second over the modem's built in wi-fi router. When I wired my laptop directly to the switch, however, I easily got the rated 500 Mbps I was paying for in an online speedtest. Don't use the built-in wifi router. I purchased high quality Unifi equipment, and I easily get 4x faster speeds than I did when I only had the built-in wifi access point.

my has been down for nearly 4 weeks at this point. Other vulnerable seniors in the assisted-living…read morecomplex also have been out of service for this long. I have spent many hours on the phone trying to get information about this have had many appointments set up and then canceled. There is still no resolution to my knowledge. Again, these are whose communication system has been out for this long. This is just not acceptable.

6 words: Stop looking elsewhere. Use this shop!…read more I have no idea how he handles other customers, but he did extremely well by me. One email, he responded immediately. One phone call, he stopped by my house that day. He took apart my flat screen. Replaced some capacitors. Put it back together. It worked. He was gone within an hour. Let me repeat, he did a house call! Who does that any more? This man does, that's who! Oh, and price? Less than $100. I can't even have Best Buy even LOOK at my broken TV for that. Fast. Courteous. Respectful. Skilled. Effective.

Great service! I…read morecalled to get an estimate for repairing my 1999 Toshiba 61in projection TV. The issue was occasionally it was failing to turn on & the power light would blink. You would need to unplug it & wait any ware from 5min to a few hrs to plug it back in for it to work. I gave Pete the info about the TV he requested & he called back a few hrs later with a estimate after researching the issue of $130.00 to $225.00 depending on the exact issue that he would find. I scheduled a service call for the next day (Saturday). Pete called when he was in route & once he arrived he got right to work. It took about 2hrs to find & fix the issue. When I went to pay the bill it was under the estimate, it for $127.50. I am very satisfied with the customer service & job preformed.

Stay away from the Vadnais Heights store. Go to any other!…read moreYou have been warned. Terrible customer service and attitudes from the staff. After multiple hours, trips to the store and calls to a Xfinity, they still couldn't and wouldn't fix the issue with transferring my phone to a new carrier. Went to the Roseville store and they took care of it no problem. Shame on you staff at the Vadnais Heights store, worst customer service experience of my life.

I'm not giving any Stars everyone is slow moving and playing around behind closed door. This store…read moreneeds a surprise visit from corporate office or Head of this store. It's ridiculous how long I've been waiting just to pay a bill. Way longer than expectation!!' Get A Machine that customers can pay their bills instead of waiting on these slow playful and even lazy representative's currently in the store

Service was fine. But when needing to move houses, they didn't cancel my account for an additional…read moremonth, then badgered me until paying the final amount for a month of service in a house in which I did not live.

No service in Woodbury, no people to provide updates, no valid information on when internet will…read morereturn. Internet has been down for 24 hours. Yesterday the CenturyLink robots said service was being worked on and would return by 10pm. At 10:01 the robots said service would return by 2pm today August 7. Very poor service, Comcast is starting to look good again.

After updating my iMac to the most recent operating system I started having trouble with our…read moreinternet connection. As usual, Comcast was no help with diagnosing or resolving the issue. After way to much time on the phone with Comcast with no results, I contacted TeqOne. They came to our home the very next day and were able to quickly and easily diagnose and resolve the issue. While the tech was here he even did a system tuneup for us and now our Mac is running better than ever. I highly recommend TeqOne for your home or business computer servicing needs.