Hired them to install new Ac/furnace, everything new last fall, 2021…read more First, they didn't strap the vent pipes to the furnace vent, so that cause the furnace to fail once in the winter. Now that it's hot, I turned on the AC but it' doesn't cool the house down. Called Mario to get it fixed and he said he would. 2 weeks of waiting for him to come, he now decides to block my number. Now I have to pay some one else to replace my 2 ton ac unit for a 3 ton unit. More money out of my pocket. AVOID THE HEADACHE AND CALL A TRUE PRO.

Called these guys while price-hunting in late July to get an A/C unit /duct…read morereplacement/installation estimate on a combined multi-family/commercial unit in Chicago. Sent me to voicemail, left a few details and hung up; assuming they wouldn't call me back. I was wrong. Just a few minutes later, I got a call from Mario (the owner). He greeted me as if he knew me all along and you could tell he listened and paid close attention to my voicemail. I didn't have to repeat anything I had already shared. He was very personable and polite, and best of all, spoke to me with a genuine interest in the project and a respect for my budget. After gathering more information from me, we set up a date and time to meet onsite for a more accurate estimate. That date arrived and 30 minutes prior to our appointment, he called and said he wasn't going to make it, but would be sending his right hand guy "Gio". I though "ugh, this guy won't have a clue". Gio arrived... and again, I was wrong! Gio had all the notes I had given Mario and it was clear they had discussed my expectations for the project. Gio knew his way around our old system very well. And even though it was very old and worn and torn, did not pass judgement. Gio left the site and sent me a full estimate that evening (did not charge me for coming out). Their estimate was $300 less than the lowest quote I had received from other contractors. Skeptical at first, I decided to go with them and take my chances. Long story short, these guys went above and beyond - and that's an understatement. Mario and Gio showed up, on time, the day of the installation. They worked hard and diligently that entire hot, hot day (on a Friday). They came prepared with all the equipment, tools, and of course, food and water. I thought for sure they'd need to come back on Saturday or Monday. Nope, these guys pulled through until 7:30 PM that evening, ensuring a cool ambience for our tenants. They finished the job, did a quality check and even cleaned up and restored (walls and pipes) tidily after themselves. AND... $71 under budget. Absolutely satisfied with their service and work ethic. 4 months later, that machine is humming beautifully, ducts are free-flowing, and we haven't received not one complaint from a tenant.

He's a good electrician and a personal friend. No task is refused by Steve. He has worked for us…read morefor many years. Highly recommended.

+ Prompt service. Called at 8:30AM, got return phone call at 10:30AM. Steve told me he is still at…read morea job site but will call when he was on his way. 1:30PM, Steve called and said he was going to arrive in an hour. Sure enough, he was there at 2:30PM. + Great explanation, not condescending. He explained well what happened and what repair options we had. Never got the condescending "mansplaining" I have encountered in some businesses. We went with the best solution. Steve did not push any unnecessary repairs at all. + Affordable rate + Friendly and professional Overall, great customer service. Highly recommended! Thank you, Steve!

Used this service several times nothing but good things. Always on time and very clear explanation…read moreof work. Very responsive and easy to setup a time for a call. Used them for door install, electrical and plumbing issues. It's not often that you can find a reliable "fixer" guy. I strongly recommend this place to everyone and plan on using them for any future work.

Incompetent and poor management. Took months to complete the job. Did not check work and I found…read moreseveral issues later. The owner lied about the cost of repairs and came back AFTER THE WORK WAS DONE to try and recoup losses because the employee was not familiar with doing the type of work. When I asked to get an explanation, the owner became angry and swore at me. Telling me that I didn't know what I was talking about. Do not hire this company if you need any type of work done. It is a small company that doesn't have the experience, or resources to properly repair anything.

Great small business. I have a few properties and they are always my first call for plumbing or…read moreelectric issues. Len always comes out quickly and takes care of things in a timely manner. They are also affordable. The folks at the office who I speak with over the phone are always nice. I will continue to use them and hoping they can come out to install a flood light in the coming weeks.

Hired the company to fix intermittent power outage at 2 circuits in my house. The tech first thing…read moretalks money. He tells me he'll charge me $135 more than what I was quoted which was $180. He said you give me $40 cash and I will do the job for $220 to pay less than what I was quoted in the first place. He took 2 outlets manipulated a couple wires. Took the panel off looked at it, didn't do any testing, put the the panel back on 20 minutes later he is gone. The problem wasn't fixed. I called the tech, he told me it is Comed's problem. I called the owner. He said he would come out tomorrow and fix it himself. I became suspicious so I looked them up on the IL licensing department. Could not find them anywhere on the site. Stopped payment of the check. Called another electrician. Vetting them carefully.

Very satisfied! Called, got my appointment same day as he was willing to come in the evenings to…read moreaccommodate my schedule. Electrician replaced my light fixture without charging any extra for extra parts and from the hourly rate he had quoted which was VERY reasonable. Overall, couldn't have worked out any better.

Yet again Storybook came through quickly and efficiently, at at a very reasonable price. I wanted…read moreto install a dual dimmer and fan switch and was out of my depth. Luckily, Storybook was there to make it happen. Thanks!

we hired Tony to install several light fixtures and repair an outlet. He was very responsive and…read moremade room on his schedule to match our availability. He and his assistant Nathaniel were very good, personable, and did an excellent job in record time. one of our fixtures was a modern chandelier that was tricky to configure and install, but they did an excellent job and the price was very reasonable. We will not hesitate to hire them again for future work.

purchased a Toyota prius from the electrician of this company "car was covered in company decals"…read more I talked with him about the vehicle checked everything over and it seemed fine and he seemed trustworthy. On my way home the dash was covered in lights, come to find out the hybrid battery was shot and rigged up "I asked about it and he said it's fine and was replaced he believed a year ago, and zero issues. the shop said whoever was in the pack really did a hack job. I had to pay another 1500 plus taxes on a vehicle I was told was in great condition. when I messaged about the issue that same day I was blocked immediately. 100% avoid these people, I got tricked, hopefully Noone else has to be a victim. We have 4 children and I work very hard, this is the 2nd time in 4 months I was tricked when buying a vehicle.

Radovan was super polite, communicative and knowledgable. He was patient and gave us the two quotes…read morewe asked for and came out when we finally got things going weeks later. We ran into some hurdles but he was very explanatory and we understood he couldn't finish the quoted job due to some discoveries when he opened things up. He dropped the quote to what he was able to do. Very fair and good work.

We recently hired Daryll from A1 Plus Electric to upgrade the service in our 6-unit building from…read more200 amps to 400 amps and replace all the existing electrical panels. From start to finish, the experience was outstanding. Daryll was extremely friendly, knowledgeable, and professional. He took the time to explain the process clearly and was patient and good-natured with the questions and suggestions we had. Once work began, he showed up exactly when he said he would every day until the project was completed which took about 3 weeks. In addition to all that, he was also very reasonably priced. We couldn't be happier with the results and will absolutely be hiring A1 Plus Electric for any future projects.

Darryl did a great job providing the service needed for our home. He was knowledgeable and he was…read moreable to find some other items that we were aware of that needed to be fixed. The job required putting in a ground rod for the home and he was able to take care of the matter. He kept his word on what he would do and he went above and beyond to complete the job. I would consider him for your electrical needs. I just appreciate his effort and his candor on the items at hand. He was professional and he is definitely someone you can trust to get the job done.