I have worked professionally with Jenkins Soffe for over 10 years. When my mother was in her last…read morestage of life, I knew exactly who I was going to call. Knowing professionally the history of care and thoughtfulness I 've experienced working with them over the years, it was a no brainer. Brandon and Byron were both exceptional in caring for us and my mom. They ensured our requests were met, including the last minute changing of fresh flowers and had written notes we wanted her to have and to hold in her final moments here on earth. I am forever grateful for you, Brandon and Byron,and your great care and compassion. Losing a wife, mother and grandmother so quickly is so hard. You helped make this traumatic experience and time for us more easy to bear. Thank you from the bottom of my heart. -Erin

I'm writing from the perspective of someone who attended a viewing of a friend's father who passed…read moreaway. The funeral home is easy to find-located right off a main street. The grounds are well maintained and look very nice. Parking can be a little tricky, especially if there is more than one service happening at the same time, like the night that I attended. When I walked in the front door, there were directional signs as well as staff members to direct traffic to the appropriate service. The facility is nice and has a large chapel for services as well as rooms for families to greet guests. It has a very LDS feel to it, from the décor to the LDS hymnals in the chapel. Although based on another review, I'm sure they will accommodate other religions/beliefs as well.

Slimey practices! I was heavily marketed to after my grandparents passed. They are a bunch of slime…read moreballs they way they try and pressure you in upsell and immediately after the funeral. How careless. Now, I'm on an email chain with over 100 of their clients seeing all sorts of Personal Info. They didn't even bother to blind CC the list... Their bad business practices know no end! Do yourself a favor, choose anyone else!

We needed a family headstone repaired and set again in the Salt Lake City cemetery. Larkin…read morememorial did a fabulous job of helping us take care of this special request. The headstone has been restored to its original position and looks fabulous. Thank you for your kind and generous service Larkin.

SereniCare is the most incredible funeral home we could have found during my dad's recent passing…read more Words cannot fully describe Kurt, Cate, and their team; they are truly angels on earth. Their care brought immeasurable healing and support during the greatest loss our family has faced. A couple of weeks before my dad's passing, as his condition declined, I researched funeral homes to plan ahead. Many promising places did not answer or could not speak with me for at least a week. Cate answered immediately, guided my questions, and, at a moment when pre‑grief was unraveling my nervous system, my life, and my heart, she made a heartbreaking time clear, straightforward, and gently held. My dad was one of the most incredible human beings on earth. He endured late‑stage brain cancer and fought with honor and dignity for 20 years. In the end, the cancer took the entirety of half his face. His passing, though anticipated, came more suddenly than expected and was profoundly traumatic for our family. One of our final promises to him was to repair his face so he could take his complete and healthy self to heaven. It was ultimately the most important vow of our lives to him. Kurt, Cate, my dad's original prosthetist Paul Tanner from Huntsman Cancer, and Gene, the funeral director and reconstruction lead, performed a miracle. They reconstructed my dad's face for the viewing and made him whole again. The healing this brought to my mom and me is beyond words. We know my dad could see it, and we know he would have been ecstatic. The reconstruction provided so much healing as we prepared him for heaven and restored him to looking like himself again. The peace it gave all of us is immeasurable. Our family is Chinese, with formal traditions at the time of passing: timing before transport, cremation formalities, and practices such as cremating joss papers and specific items with the body. SereniCare honored every detail with patience, grace, and reverence, while still delivering flawless reconstruction. We also asked for his urn to be engraved in Mandarin. Sarah and Cate went above and beyond to ensure his name and the exact font were perfect, allowing us to honor him in his native language. Though he built his life in the United States, it mattered that we honored his culture and traditions. SereniCare respected it all perfectly. When SereniCare came to our home, they were unfailingly respectful. They waited patiently and gave us the time and space to grieve and say goodbye, never rushing us, and supporting us through the deepest grief. They were patient as we changed the timing several times because we were not ready to let him go, and they accommodated us repeatedly, making goodbye as gentle, supportive, and human as possible. We are beyond grateful for their grace. From the first call with Cate and Kurt, to the tender intake, the phenomenal reconstruction, the urn selection and customization, the viewing, the thoughtful accommodations for our family, and the aftercare to ensure everything was handled, every detail was immaculate. Most importantly, we felt so respected, cared for, comforted and supported during the absolute most difficult time of our lives where we didn't have any other extended family or network. This was so powerful given it truly helped to make the entire process feel less isolating and alone for my mom and I with losing a husband and a father with no other family around. It meant so much to us to not only be so respected and taken care of, but to have Cate and Kurt be willing to hold space for us in this process. There is just nothing that can describe the gravity of how much that meant. To Cate, Kurt, Sarah, Gene, Paul, and the extended SereniCare team: thank you for being angels on earth and for the humanity you bring to your work. What you do makes a universal difference in the lives you touch and there are no words to express the ultimate value you bring and how blessed we feel to have found SereniCare to take care of my dad. We are eternally grateful, and there is no funeral home I could recommend more highly than SereniCare.

I could probably write a book about my experience with SereniCare, but I'll keep it as short and…read moredetailed as I can for anyone else who finds themselves navigating the unimaginable, when their world is turned upside down forever. Honoring my mother included cremation, a viewing, and a celebration of life. We were able to create this at a price that I felt was unbeatable. I cannot express enough how phenomenal my experience was while honoring my beautiful mother. She passed away unexpectedly at 49 years old, and as her only daughter, and the person closest to her, I was responsible for planning everything, just as she had requested. You never imagine this is something you'll have to do at 32 years old. Losing not only your mother, but your best friend from the moment you were born, is a pain beyond words. My mom always talked about how detail oriented I am, and why she wanted me to take care of her arrangements after life, something I never enjoyed discussing or fully understood until it became reality. Let's just say I had a vision, and I was not willing to settle for anything less than what I knew she would love. I'll be honest, I don't think I was the easiest person to work with. There were many requests, changes, mistakes on my end, and last-minute details. Yet I was met with nothing but patience and care. Kurt was my guy. I even joked during the end of my speech during her service, "Where's my boy Kurt?" It felt like he knew my mom, he knew me, and he cared just as deeply as I did about how everything turned out. I will never forget having him in my corner during the hardest experience of my life. Sweet Rosy, I remember feeling immediately comfortable with her from the moment we met. She was the person who took care of my mommy's appearance and her cremation. Rosy and Kurt came to my home to help me piece together my vision for my mom. When she left, I knew she would care for my mother exactly the way I would have, and that meant everything to me. Looking into her eyes and connecting with her about what I wanted for my mom became a profound part of my healing journey. Cate was a comfort as well. From helping me fix an urn mistake to navigating my mom's very specific wishes regarding her ashes for myself and my three brothers, Cate handled everything I brought to her with grace, patience, and ease. Thank you, SereniCare. Please know the impact you had on my healing journey, especially the most crucial part, making sure my mom was lovingly cared for and beautifully celebrated. My goal was to create the most meaningful memorial and viewing I had ever experienced, and each of you played an essential role in that. While I hope no one ever has to experience the pain of losing their mother the way I have, if anyone ever needs guidance through after life arrangements, I will make sure they call SereniCare.

My new-born baby just passed away. I was looking for a cemetery near me, and this one caught my…read moreattention. I liked that it has deer and ducks, and you can see a lot of squirrels running around. I like that there are plenty of trees around, and it just feels so peaceful. Pam and the staff were so helpful.

Our grandson is buried here. The people in the office on grounds are very kind and knowledgeable…read more The grounds are well kept and views are pretty with the mountains. When I come come I walk around and watch the deer and other animals. It's peaceful. I'm glad this was available. Psalm 73:26 "My flesh and my heart may fail, but God is the strength of my heart and my portion forever."

We have used City View Memorium for four family cremations over several years. In each case they…read moreprovided us with great service, at a very reasonable price. They provided advice when we asked, but never tried to upsell us like other funeral homes we visited. When we asked to dress our relatives prior to cremation, they provided assistance and made it a peaceful and respectful experience as we said goodbye. They made the entire experience as stress-free as possible.

Dealing with City View Mortuary has been a nightmare. My mom died a year and half ago. We ordered a…read moreplaque and niche for her ashes. The plaque was ordered again over 6 months ago and it has never arrived. Mom's ashes are still at my house. No one is ever there at the Mortuary, just a number to call on the door. No one answers the phone or returns messages. I have called many times and stopped by repeatedly. New owner said they are trying to get organized but "they are finding a lot of ghosts in the closet." Weird thing to say when you want better service in a mortuary! Owner told me on Memorial Day that he had a lot of complaints....that was months ago. Don't use this place. Are they in financial trouble?

This is the most uncaring, unethical, greedy funeral home we've ever dealt with. They took…read moreadvantage of a devastated and grieving family. $639 for cremation...charged us almost $3000. Death certificates are supposed to be $30? Charged us $100, then to correct the mistakes they made, charged another $100 per certificate. They were rude and dismissive when my nephew questioned everything.

This is the worst place ever to go they take advantage of grieving family's says 639 for cremation…read morewell after the messed up the death certificate 3 times had to pay 1000 dollars for death certificate when I called to get the death certificate revised made me pay extra came out to 3000 dollars no refund for messing up on their part rude staff stay far from this place better buissnes practices and the state will be notified of this terrible place that takes advantage of people

This is such a beautiful funeral home; my new-born baby just passed away. I like how Shawn and his…read morestaff were so helpful in arranging this special moment. I wanted to have the funeral within the next week because my family, who all live out of state, wanted to be with us already. I was literally calling Shawn daily for questions, and I bet he knew it was me every time I called, but overall, he was always there to help me. When I was doing my research for a funeral home near me, I wanted the best for my son, and this place stood out. I wanted something spacious, and part of my church wanted to join us as well. I liked how modern and new this place looked. I'm so grateful to Shawn and his staff that we're able to gather everything within a week.

From the owner: Neil O'Donnell Funeral Home is the oldest operating Funeral Home in the Salt Lake Valley. Our…read morecomplete renovation in 2020 provides us the ability to offer an array of services from Traditional Funerals to Celebrations of Life with options for Catered Events and Bar Service. A new Cremation Center was added in 2020. In addition to providing Funerals, Cremations and Celebrations of Life we have hosted Weddings and Private Seminars.